Double charged my account...got the money back after 14 days and having to get a new visa card number which caused much pain across all of my other accounts that relied on my stored card number to aut... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Se mer
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Se mer
I ordered Ancient Nutrition collagen powder and was so impressed with how quickly it arrived — super fast shipping and well-packaged. The product is exactly what I was hoping for: high quality, dissol... Se mer
Företagsinformation
Skrivet av företaget
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Kontaktuppgifter
3214, North Shore, Australien
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
3,9
Bra
301 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
make your own choice
had to leave a bad review before the company acknowledged their dispatch time was atrocious
24 mars 2023
Svar från ProSupplements
Apologies indeed for the late order receival. Order received Friday 17 March, dispatched Thursday 23 March. 95% of our orders are dispatched within 24 hours.
As discussed, as a goodwill gesture we have refund 50% of your order to your original payment method.
Please use Coupon Code received for your next order, and we will endeavour to dispatch in a more timely manner. :)
Best Regards
David
ProSupplements
On time delivery with free gifts
7 mars 2023
After emailing about a issue the team…
After emailing about a issue the team was generous in customer services so far one of my few best supplement suppliers
16 mars 2023
Omdöme utan inbjudan
quick delivery and easy
quick delivery, website easy to navigate, 11/10, and yeah was a humbling experience.
6 mars 2023
Goods received in good condition
Goods received in good condition. Well priced. Fast delivery as well as good tracking communication.
22 februari 2023
The lid of the protein was really full…
The lid of the protein was really full of dust, I consider you can check this before sending to the customer! Apart from that everything was okay.
15 februari 2023
Svar från ProSupplements
Hi Maria,
Thanks for the constructive feedback. We will ensure all our protein powders for future orders go out dust free! For some reason this one had collected an amout of dust, due to it's location on the shelf.
Best Regards
David
ProSupplements
power house supplements is the best…
power house supplements is the best selling place as they ship fast and have good service and give you the best experience when shopping there
12 februari 2023
Price and service great
28 februari 2023
Just good fast service
20 februari 2023
Not on time after many time mail and…
Not on time after many time mail and again part missing i first time order but its notgood
22 januari 2023
Svar från ProSupplements
Hi Jasdev,
Apologies, on this occassion new supplies were not received in time as expected. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Great Recovery
I initially didn’t receive my order but David at Prosupplements got another order out to me by express mail. Great service.
30 januari 2023
Great service
I recently had an issue with my delivery, David quickly acted and resolved the issue for me.
Will purchase from them again.
26 januari 2023
Terrible Delivery Time and Customer Service
I placed an order 9 days ago and never received a dispatched tracking order email. Then tried to contact them and after 2 days still did not hear from them. Terrible Delivery and Customer Service and I just wasted my time.
23 januari 2023
Omdöme utan inbjudan
Svar från ProSupplements
Hi Eric,
Apologies we discovered a number of the products in your order were out-of-date, and were waiting on new supplies to arrive, and down staff during the Australia Day long weekend. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Could be better if I was updated more…
Could be better if I was updated more on my order, the couriers your chose to ship with also not great could not access the tracking details. The good thing was the product was great loved that.
16 januari 2023
Svar från ProSupplements
Hi Sahara,
Apologies for the confusion with the tracking details. Australia Post usually requires 1x day before tracking details are uploaded to the corresponding tracking number. We have taken note of your comments regarding the tracking details email. Super pleased to hear you are happy with the product.
Best Regards
David
ProSupplements
Received everything ordered on time and…
Received everything ordered on time and in good condition
10 januari 2023
The customer service was outstanding
The customer service was outstanding. They went beyond my expectations
8 januari 2023
Fantastic product with best prices on…
Fantastic product with best prices on the market. The fast delivery time was very impressive as well.
18 december 2022
Great customer service
I was sent the wrong product and contacted through their link to rectify this. They were quick to rectify this issue and sent me the correct product express as well as a free shaker and samples.
7 januari 2023
Svar från ProSupplements
Hi Ants,
Apologies for the incorrect product sent. We don't seem have a record of your direct message?
Could you please send an email to accounts @prosupplement.com with your Order# Number so we can send the correct item out to you asap?
Best Regards
David
ProSupplements
Convenients
1 januari 2023
Detta är Trustpilot
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