Pro Smile (United kingdom - GB) Omdömen 

204
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I began my aligner treatment 12months ago afrer years of thinking about it and I’m so pleased I went with ProSmile. From start the finish, they have been so invested in my treatment and the customer s... Se mer

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Betygsatt 5 av 5 stjärnor

Such a great offering, and couldn’t be happier with the finished results. As a mother of three, and someone who enjoys a very active lifestyle (surfing, sailing, camping, travelling) I was a little... Se mer

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Betygsatt 5 av 5 stjärnor

I would wholeheartedly recommend Pro Smile to anyone considering aligners! I’ve had my aligners for just over 6 months now, and I honestly couldn’t be happier with the results. My teeth look be... Se mer

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Betygsatt 4 av 5 stjärnor

I ORDERED 2x 3 pack of Biomin F over £50 ,only one pack of 3 arrived and despite contacting the company via live chat ..no response ..still waiting. good news they responded to an email all is forg... Se mer

Företagsinformation

  1. Ortodontist
  2. också i
  3. Kosmetika
  4. Kosmetisk tandvårdsmottagning
  5. Tandblekning
  6. Tandläkare

Skrivet av företaget

The perfect smile is now a click away: order professional teeth whitening and aligners online, at a price that'll have you beaming. Finally. Affordable, professional teeth whitening that you can order online. Our teeth whitening products are up to 60x more effective than whitening strips, powders and popular coloured toothpastes. Enjoy flexible treatment with a flexible payment plan, our clear aligners use AI technology, cutting-edge production and the expertise of our GDC-registered dentists to give you a treatment plan that is truly tailored to you.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

204 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(204)

38 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Quite possibly the best customer…

Quite possibly the best customer service experience from any company I’ve ever used. You can tell they genuinely care and nothing is too much trouble. Amazing company with amazing products. Would recommend to anyone.

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ 5/5 Review for Pro Smile

⭐⭐⭐⭐⭐ 5/5 Review for Pro Smile

Pro Smile is a reliable and trustworthy website. The staff, especially Hannah, was incredibly helpful in ensuring I received my item. She kept me updated throughout the process and was extremely friendly — which I truly appreciated. It’s clear that they genuinely value their customers.

The delivery was fast, and the prices are very reasonable and well worth it. I purchased toothpaste from Pro Smile, and it would have cost me much more elsewhere.

A massive thank you to Hannah for making my first experience with Pro Smile so pleasant and smooth. I’m very happy with my purchase and will definitely remain a loyal customer in the future!

28 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Me and my dad both tried pro smile out…

Me and my dad both tried pro smile out and I must say I was surprised at how easy it was and the success of the product, I’ve tried a few other whitening treatments from other brands and wasn’t overly impressed but this will be one I continue to recommend and use

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

amazing results for such a low cost

This is such a fantastic company, I was hesitant to start the process but after seeing so many friends go though with it I wanted to see for myself, they really put me at ease and speak to you in a way that’s relatable making me feel confident in my decision to choose them. The product worked great and I saw results after the first week, it was so speedy and convenient, all the hassle I was expecting just wasn’t there.. really good stuff.. I’ll be spreading the word!

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The team at Pro Smile

The team at Pro Smile, we’re super helpful at guiding me through the entire alignment process and made the process easy and enjoyable. They were very friendly and all of my questions got answered and nothing seemed too much trouble. I would definitely recommend

9 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Whitening does not work

Whitening does not work. Don't waste your money. Contacted for money back guarantee but no response from company after 2 months.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Good morning Kirsty,

Thank you for your review. We’ve looked into this carefully and cannot find any record of you as a "Pro Smile Dental" customer.

We have also not received any refund request under your name.

For clarity, our whitening kits are custom-made, and we do not advertise a money-back guarantee because the product works very well!

We take customer service extremely seriously, and we would love to address your concerns.

Our products are clinically proven.... not like the nonsense taglines that are "strapped" to every product, that you find on the internet these days.

European cosmetic devices licensing
Made in the UK
CE & UK CA Certified
Custom Whitening Trays
Prescribed by a GDC-registered Dentist
6% hydrogen peroxide
16% carbide peroxide

Our products are highly effective when used as directed, and we support all of our customers throughout their treatment.

If you would like to contact us directly with your order details, we would be more than happy to assist you further.

With thanks

Pro Smile Team

Betygsatt 5 av 5 stjärnor

I couldn’t be happier with my…


I couldn’t be happier with my experience! From start to finish, the process was smooth, professional, and stress-free. The aligners are comfortable,practical and I noticed results quicker than I expected. Their whitening treatment was the perfect finishing touch,my smile looks brighter and more confident than ever. The customer service team was always friendly, responsive, and genuinely cared about my progress. I highly recommend this company to anyone looking for straighter teeth and a whiter smile, it’s been a total game changer!

25 september 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Hi Katie,

Thank you so much for the kind words and lovely feedback you're an absolutely wonderful customer and a delight to treat !

We got those teeth straight… remember to wear that retainer so that you can maintain those results.

No, you've referred a couple of people to us already which we are very grateful for - thank you

Best

Pro Smile Team

Betygsatt 5 av 5 stjärnor

Such a smooth and impressive experience

Such a smooth experience. I had aligner treatment and it’s seriously impressive. No monthly dentist appointments just all virtually done via the app. Scan your teeth and they’ll talk you to move onto your next aligner plus giving some great oral hygiene tips too. Couldn’t recommend more! Lovely helpful team too who want great results for you.

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic aligners company!

Had an amazing experience with ProSmile aligners. Firstly the price point is much more realistic and accessible - with no concession on the quality of treatment.

I think the highlight was the experience as a customer, the communication from the team and the dental nurses has been top notch with all questions answered quickly. I can’t recommend ProSmile enough.

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pro Smile, Pro Results, Pro Service!

Having had a painful tooth whitening experience previously and disappointing results with over the counter products, I purchased from Pro Smile hoping that they might put the smile back on my face! They certainly did just that....

The online consultation was straightforward and my gels arrived quickly.

The treatment didn't feel harsh (I opted for the overnight whitening and desensitising gel but only used the latter once) and the results were swift. Within three nights my teeth were noticeably whiter and a week in, I'm very happy with the shade.

Pro Smile have turned my smile back 20 years and for that I'm truly grateful!

16 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company, Sebastian is lovely and very helpful. Service is 10 out of 10 for me. My teeth are taking a little while to get as light as I would like but I am still seeing great progress. I have spoken to Sebastian about this and he has supported me with advice and a practical solution. I would not hesitate to use Pro smile again and have recommended them to friends and family.

16 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannot recommend them enough…

From beginning to end I'm so impressed with the Pro Smile service.

Before my treatment I had a few queries and the team were so responsive and reassuring with their comms.

Amazingly, the product was as fantastic as the customer service was. My teeth have really noticeably changed shades and I've had so many questions about where I've been whitening them.

Really cannot recommend Pro-Smile enough. Thanks to Seb and the team for making it a great and affordable experience 🦷🦷

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Honesly Emily,

We were so delighted when you messaged us via Instagram to let us know how pleased you were with your results… (WOOOWWWWW they were amazing) !!

Thank you very much for sending us your before & after photos so we can share them with our audience and others who are interested in our business and product.

It is with help and feedback from people like you that we can reach a larger audience & kind words like what you have written above really help us, so thank you very much!

Betygsatt 5 av 5 stjärnor

Really happy with my first order of the…

Really happy with my first order of the teeth whitening top up gels (didn’t want to get the full kit with trays as I have invisalign trays and getting composite bonding soon) and desensitising gels.

I placed a second order using a discount code was not valid on the top up gels, which I didn't realise, and it made my order void. But Sebastian from Pro Smile called me to resolve this for me. He was very helpful and informative about any questions I had about the product too which I really appreciate. He did inform me that using Invisalign trays will be a slower whitening process, which I did find as they are not as soft, so if you want faster results, I would say to get the full kit with the trays.

I will say one thing. Get the desensitising gel. If I didn’t use it, teeth whitening made my teeth very sensitive and using the desensitising gel before whitening made them not become sensitive at all.

Amazing product.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Hi Vanessa, thank you so much for the lovely feedback. Always happy to help & provide a bit of useful information and advice where we can. Let us know when you need some more top -ps and if you ever need a set of really great whitening trays, you know where to come !

Betygsatt 5 av 5 stjärnor

Excellent service from Sebastian and…

Excellent service from Sebastian and Hannah! Helped me throughout down to the very last details. After 1 week of using I’m finding amazing results quickly and lasting effect! Would recommend to any one out there who is looking for the perfect smile!

13 juni 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Hi Kay,

Thank you for leaving us a review and talking about your wonderful results.

We work hard to make sure our products work as effectively as possible and we get the right most appropriate product into peoples hands!

"Keep it cheesy"

Best Pro Smile Team

Betygsatt 5 av 5 stjärnor

Great customer service!

Ordered from pro smile a few months ago, was apprehensive as I’ve never whitened my teeth before. I ended up being very happy with how easy the home impression kits were to use and how quickly I was able to get my moulds and crack on with the whitening process. I was please with the whitening results, however towards the end of my first course of whitening I noticed a small crack/hole in my upper set of moulds. I contacted them and they rang me the next day and explained it could be that I clench/teeth grind at night (even though I had no history of this). I was then worried they were going to blame me for the damage and I would have to cover the cost of a new mould myself (as if seems most companies do these days). However I was pleasantly surprised when they told me that they were going to send me brand new moulds at no extra cost, as this isn’t the experience they want for their customers, they also suggested I swap from the night gels to the day times ones to stop the breakage from happening again, I once again was anxious they were going to try to get me to buy the daytime gels, however once again I was delighted to hear that they were going to send out two day times gels for me to use completely free of charge. This was completely unexpected and absolutely top notch customer service and lots of companies should take note. Will definitely be buying from them again and recommending to my friends and family. Thank you pro smile :)

16 april 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Sally,

Stand by the fact that we will always do the right and fair thing…

We want to build great relationships with our customers and those people that use and consumer products!

Thank you for the kind words.

Betygsatt 5 av 5 stjärnor

Prosmile definitely reminded

Prosmile was highly recommended . The ordering process was really simple the customer service was really responsive and extremely helpful .i was quoted £450.for whitening by my dentist and this product is much more affordable with just as good results

23 maj 2025
Omdöme utan inbjudan
Logotyp för Pro Smile (United kingdom - GB)

Svar från Pro Smile (United kingdom - GB)

Good evening Darryl,

We are delighted to hear that we have been able to help and save you a bit of money at the same time as you will now know the product works really well - I am thrilled that we could help !

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