⚠️ Still No Resolution After More Than 2 Months – $20,000 Reward Still Pending (Trustpilot – Updated Review)
I am updating my review because PropTradingArea has still not resolved my issue or provided a clear explanation.
On July 27, 2026, I redeemed 5,500 XP points for a Free $20,000 Challenge Account. My PropTradingArea account still clearly shows:
Reward: Free $20,000 Challenge Account
Cost: 5,500 pts
Status: Pending
On August 8, 2026, Arthur B. from PropTradingArea (Affiliate & Marketing) told me in writing:
“The loyalty system is still under works. No worries, as soon as its fixed, you'll receive your account.”
I waited patiently and also sent a final follow-up on August 18 before posting my Trustpilot review.
I posted my Trustpilot review on August 19, 2026, but PropTradingArea has still not responded to that review.
Then, on September 23, 2026, I sent another detailed final follow-up email, explicitly asking for a clear and final answer:
“Will PropTradingArea honour my 5,500 XP redemption and provide the $20,000 Challenge Account?”
I also asked them to provide the expected issuance date if they were still honouring the reward, or to clearly explain why they would not fulfil it.
As of September 28, 2026, I have still received no response.
This means that more than two months after my original redemption, the reward remains Pending, my Trustpilot review remains unanswered, and my repeated direct requests for clarification have also gone unanswered.
I was also later directed toward another prop firm/account option, despite the previous written confirmation that I would receive the $20,000 account once the loyalty system was fixed.
I am not asking for something I never earned. I am asking PropTradingArea to honour the 5,500 XP redemption that their own website continues to show as Pending.
At this point, I believe potential users should be aware of my experience before relying on PropTradingArea's XP/reward system.
I am still giving PropTradingArea the opportunity to provide a clear explanation and resolve this matter.








