propernutty.co.uk Omdömen 

262
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Slightly salted is by far my fav ever peanut butter - proper nutty just makes the best tasting peanut butter ever. I can’t seem to find it to buy anymore.. please tell me you are still operating & whe... Se mer

Betygsatt 5 av 5 stjärnor

Best peanut butter ever..great taste, no palm nut oil and recyclable/ reusable packaging. Once you’ve tasted this, you won't want any other nut butter. Available in some supermarkets but manufacturer... Se mer

Betygsatt 1 av 5 stjärnor

The recipe for the Smunchy peanut butter has changed since our last purchase. The peanut butter is now pale, oily, and doesn’t have the same nicely roasted flavour and crunch. Disappointing! Moreov... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

ProperNutty makes the tastiest peanut butter in Britain - a perfect balance of small pieces of nuts, and oil (and salt if buying the slightly salted). A lot of UK peanuts butters have a slightly bit... Se mer

Företagsinformation

  1. Livsmedelstillverkare

Skrivet av företaget

Proper Nutty is peanut butter done proper. We roast and grind our quality Argentinian peanuts within 2 hours in our artisan factory in Yorkshire. Suitable for vegans. No palm oil. No added sugar. Plastic free packaging.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

262 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,4

Alla omdömen

(262)

3 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

This is the best peanut butter

This is the best peanut butter. I was very disappointed when they stopped selling it in my local supermarket ( I am in the south) but delivery is so excellent and very quick so it’s been fine. I prefer to buy 6 jars rather than a tin as I don’t get through a huge amount and sometimes find it’s got a little dry by the time I get to the end but you seem to have sold out of all the jars when I last ordered.
I love the slightly salted but have found unsalted excellent too.

21 april 2024
Betygsatt 5 av 5 stjärnor

How do you comment about peanut butter?

How do you comment about peanut butter? I suppose my best recommendation for this exhuberant company and their delicious peanut butter is that I keep buying it. Judging by the number of empty tins I have lying around (they may come in handy one day!), I definitely enjoy their product.

18 april 2024
Betygsatt 5 av 5 stjärnor

Almost perfection

Quick delivery....a bit pricey for delivery but reassuring to receive peanut butter without additives. Great service,great product. ***** 5 star quality

7 april 2024
Betygsatt 1 av 5 stjärnor

This use to be the best peanut butter…

This use to be the best peanut butter ever. I regularly bought the 1kg tin and recommended it to others. It was a 5 star brand. Today I noticed a colour change to the tin but had assumed the product was the same. Unfortunately not. The taste, texture and colour is disgusting. A Sloppy mess. Sadly I will not buy again. If this product has been bought out they have ruined it! Very sad.

20 april 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Latest batch is runnier

Latest batch is runnier, lighter in colour and smoother than normal - not what I'd call "smunchy". Now has a sticker saying "single origin hi oleic peanuts". I'd suggest you find origins of less oily peanuts and stop messing with a successful product. Suspect this is 100% to do with a recent change of directorship and Silver Spoon applying the usual corporate greed to ruin something that grew up as an antidote to the mainstream.

Edit post response: Amazing customer service - "we agree we produced a bad batch, but let's pretend it never happened, eh? Just be happy that you paid a premium for a bulk order of sub-par product". Honest, but very poor, response from a customer perspective.

14 mars 2024
Omdöme utan inbjudan
Logotyp för propernutty.co.uk

Svar från propernutty.co.uk

Hi there, thanks for taking the time to review. Unfortunately, I agree with you...we've had a bad batch. I can assure you that this isn't an intentional change and we will be back to our Smunchy best quicker than you can say peanut butter made better! Simon

Betygsatt 3 av 5 stjärnor

Not quite as good as usual

My order arrived, whilst very promptly, quite damaged. I emailed them, and they sent out a replacement immediately, which was brilliant. However, this batch of smunchy peanut butter is much more runny than usual, and doesn't seem to be as tasty. I've been buying from this company for many years, and plan to continue to do so, but I'm not as pleased with the product and the service as I used to be

15 februari 2024
Logotyp för propernutty.co.uk

Svar från propernutty.co.uk

Hi there - I'm really sorry but we have had a bad batch (due to variation in peanuts). I can assure you that this isn't the 'new norm' so we hope to be putting a smunchy smile back on your face soon. Simon

Betygsatt 1 av 5 stjärnor

Was wonderful

Was wonderful - tasty, well roasted, good texture. But, apparently with no notice, the product has changed substantially - less tasty, less well roasted, the texture of smoother and not really ‘smunchy’ any more. Time to switch to a different brand!

24 februari 2024
Omdöme utan inbjudan
Logotyp för propernutty.co.uk

Svar från propernutty.co.uk

Unfortunately, I agree...we've had a bad batch BUT I promise we're all over it and this won't happen again...there are lots of great brands out there...but obviously we're the only Smunchy best :) Simon

Betygsatt 5 av 5 stjärnor

Truly wonderful…

I ordered two jars of this wonderful peanut butter and it arrived in good time, well packed. I have bought the peanut butter before but have moved house and haven’t found a local supplier, so online worked well. It is delicious and no added sugar is even better!

10 februari 2024
Betygsatt 1 av 5 stjärnor

Disappointing recipe change for Smunchy…

The recipe for the Smunchy peanut butter has changed since our last purchase. The peanut butter is now pale, oily, and doesn’t have the same nicely roasted flavour and crunch. Disappointing!

Moreover, the change wasn’t clearly advertised on their website (picture still showed the old recipe can). Won’t be purchasing again.

25 januari 2024
Logotyp för propernutty.co.uk

Svar från propernutty.co.uk

Hi there - really sorry for your experience. This isn't a recipe change but I agree, there has been a change to product recently. This has been caused by a different batch (from the same location but a different part of the growing season) of peanuts. Going forward we will be back to our brilliant best and hope you'll give us another chance - if you email simon@propernutty.co.uk we can help that happen without risk for you. Simon

Betygsatt 5 av 5 stjärnor

Great peanut butter and great service

Proper Nutty Smunchy is the best tasting peanut butter I've tried and it's 100% nuts - no salt and no palm oil. I ordered online as our nearest stockist is some distance away and my parcel arrived next day!

24 januari 2024

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