As a newbie to prop trading, I made a minor mistake. I was able to resolve my issue with customer service in a timely and satisfactory manner.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My trading platform often goes off & I have to open it again. This is a worry if I’m in a trade & am unable to close it. Also, I cannot do my identity verification. There is no button to press to s... Se mer
I have to say that the opportunity to learn to trade through PropEd Capital has been a real blessing. Since the first day i started and not knowing what I was actually getting into, I found the... Se mer
Response time to any concerns was quick and if anything comes up - it’s solved fast . Good platform . I wish it had multilayer orders to be placed in one click .
Företagsinformation
Skrivet av företaget
PropEd Capital is a transparent and reliable proprietary trading firm built for traders who want a fair, straightforward path to funding. We focus on simplicity, honesty, and consistency across all of our programs. Our evaluation model is designed to reward disciplined trading through clear rules, a balanced drawdown structure, and pricing that makes sense. Traders who qualify move into funded accounts with fast, dependable payouts and a support experience that actually listens and responds. We operate with a commitment to treating traders with respect and delivering exactly what we promise. From the moment you start an evaluation to the point you scale your funded account, you can expect clarity, quick assistance, and a platform designed to remove unnecessary friction. PropEd Capital exists to give serious traders the tools and structure they need to trade with confidence and maintain long-term success.
Kontaktuppgifter
4,4
Utmärkt
30 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As a newbie to prop trading
As a newbie to prop trading, I made a minor mistake. I was able to resolve my issue with customer service in a timely and satisfactory manner.
25 maj 2026
Super fast n quick help.
18 maj 2026
Super fast response and helped solve…
Super fast response and helped solve the issue. Thanks.
18 maj 2026
quick response and favorable reconsideration
quick response and favorable reconsideration of a position that did not consider the cause of the problem.
6 maj 2026
Avoid at all cost!!!!!
Avoid at all cost.
I purchased the $25,000 evaluation and the platform is terrible. You cannot modify your buy/sell order for take profit and stop loss. You would have to redo the entire order manually.
The discord is non responsive, the support email is also non responsive. It's been 3 days and they haven't responded back on the "modify" orders.
Now here comes the worst part. The account is making up false information and false data. It claims that I earned $1,000 in profit today (WHICH I DID NOT) so they increased the Consistency rule. Instead of earning $1,500 to pass the account, it now requires $3,000. The $1,000 earned today IS NOT accounted for. The trades are falsely created, the history of my trades were never made, it randomly generates trades.
Please, save yourself and do not use this propfirm. I beg you to stay away. I have screenshot of everything to document my case.
6 maj 2026
Omdöme utan inbjudan
Svar från PropEd Capital
Hi There,
We will definitely look into this for you, but doing so is not possible when the name attached to this review or the requests in discord don’t match any account registered in the system. We do not create trades, the trade execution and account balance is handled in the rithmic paper trading environment. There have been known issues recently with the connection to that environment which our team is aware of and have corrected for traders experiencing this. We have gone as far as removing the consistency requirement for users who experienced this and aren’t able to properly track their account progress. It’s something we can easily correct on your behalf if we’re aware, but discord is not our support channel.
Please send an email to support@propedcapital.com and the team would be more than happy to have a look for you.
Immediate attention
Immediate attention, good communication, problem solving process. All excellent
6 maj 2026
The company offers unique solutions for…
The company offers unique solutions for its customers with fast support.
22 april 2026
Thank you.!!
21 april 2026
My trading platform often goes off & I…
My trading platform often goes off & I have to open it again. This is a worry if I’m in a trade & am unable to close it.
Also, I cannot do my identity verification. There is no button to press to start the procedure.
But I am very satisfied with the trading itself. Instant entering & exiting in trades have helped me make a lot of small profits.
21 april 2026
Response time to any concerns was quick…
Response time to any concerns was quick and if anything comes up - it’s solved fast . Good platform . I wish it had multilayer orders to be placed in one click .
16 april 2026
The responses to queries have been very…
The responses to queries have been very timely and quick. Thank you.
20 april 2026
Fast and reliable platform
Fast and reliable platform, clear rules, professional support responds literally within minutes with prompt feedback. Very trader-focused professional platform. Glad I use it.
20 april 2026
Excellent service helping…
Excellent service helping me iron out account problem. Thank you so much.
17 april 2026
Svar från PropEd Capital
Thank you Trudy, glad the team could get everything sorted for you!
Svar från PropEd Capital
Thanks Georgette, appreciate the feedback. We focus on keeping things reliable and easy to navigate, especially for newer traders getting started. Glad you’ve had a good experience so far.
Svar från PropEd Capital
Thanks PK, that’s exactly what we aim for. Glad it’s been a smooth experience so far.
Bad Experience.
Using the web Onyx trading platform version I had a 8 minute time lag which meant my positions were instantly wiped out.
I was then advised to download the app version. I wish the company had told me this before I started trading.
My dashboard was not accurate and missing profit. When I raised it I was told there was a reset required but my profit was never added.
My trading calendar was totally wrong and conflicting values and profit and loss.
A better user guide would have been really helpful instead of guessing how to set up my account.
8 april 2026
Svar från PropEd Capital
Hi Nigel, thanks for taking the time to share this. This isn’t the experience we want traders having.
We’ve made improvements around dashboard accuracy and account handling, and we’d like to review your case directly to make sure everything is correct.
On the platform delay you mentioned, that’s something we can also escalate with Onyx once we have the session details.
If you can open a support ticket, our team will take a full look at your account and work through this with you to get everything resolved properly.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.