Unfortunately I started working with…
Unfortunately I started working with Promofill in 2016. Incorrect picks happened immediately but i perservered until cancelling our contract 2020 when their 3-4 week delays to ship our orders resulted in up to $200,000 of refunds due to cancelled orders. While they delayed my businesses orders, they kept on top of their larger clients orders which almost closed my business down due to Promofill delays.
I'll expect this company to respond and complain about box issues but in my experience, the owner just finds excuses. I have moved to a more professional fullfillment centre and although they also have high markeup on shipping like Promofill, they do at least offer more consistent pick times and less mistakes. Don't be fooled by the Fortune 5000 logo on their website which they achieved in 2013 or the owner and co's 5 star ratings below.







