Procius Omdömen 

171
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What an amazing service. Emma called me once the application started and informed about the process. Online updates help me understand the progress. Communication was perfect. Applying for it was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a lovely experience. I was kept up to date with what was happening, aided with some mistakes I had made on the initial form as-well as a previous employer sending Procius the wrong dates. Emma I... Se mer

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Betygsatt 5 av 5 stjärnor

i found the support from the people at procius very understanding and helpful, when calling then with a concern they were very happy to help in which it made the transition to my new job much faster... Se mer

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Betygsatt 1 av 5 stjärnor

I'd like to give 0 stars as this bunch of useless employees don't deserve it. They haven't got a clue what they're talking about and no one knows the score. How can the CAA approve that such nutca... Se mer

Företagsinformation

  1. Vaktbolag
  2. Rekryteringssystem
  3. Företagstjänster

Skrivet av företaget

Procius is a leading provider of background and pre-employment screening and criminality checks. Through these services we can help protect your business from fraud, theft, brand damage, loss of productivity and many other damaging factors. Our customers trust us to manage thousands of their new recruits’ background checks each year


Kontaktuppgifter

  • Procius The Square, RG21 4EB, Basingstoke, Storbritannien

  • procius.com

4,3

Utmärkt

TrustScore 4.5 av 5

171 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(171)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent!

I have lost count of how many security checks I've had to go through during my career. Procius has been outstanding - fast, efficient, very responsive to any communication. I was amazed at the speed from the initial invitation to completion.

4 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you

Thank you, Procius, the process was extremely simple and on the odd occasion when I needed to do something extra to make sure my checks went through smoothly, you contacted me promptly and enabled me to give you the relevant information. Thank you very much. Overall I would recommend this service.

27 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Communication

I agree with checking everyone’s background checks as it’s a safe & a professional thing to do. However, I feel like the company could reach out better, so that way I would know to complete my application straight away and to have application checked out quicker

18 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company do not understand their…

This company do not understand their primary roles or responsibilities.
They are incompetent.
They are not fit for purpose on any level.
Diabolical

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Hi, I am sorry to hear this. We do have set standards/guidelines that we complete our referencing to, this is set by the industry and clients we are referencing for. I have reviewed your profile and can see we referenced as per the guidelines set by our client and within the set timescale by the client.

Please feel free to call in and speak to the team manager, you can provide further feedback on the issues, so we can then look at how we can improve our services.

Betygsatt 4 av 5 stjärnor

Once I had gathered all the information…

Once I had gathered all the information the process was relatively straightforward. The only complaint I have is that I wasn’t notified that the final checks had all been verified. But I finally had the DBS charge refunded which assured me that all was well.

30 september 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Hi, Thank you for your feedback, we will take your feedback regarding the completion of the DBS.

We do encourage all applicants to use the online portal to log in for live updates on their checks :)

Betygsatt 2 av 5 stjärnor

I KEPT ON CALLING SO AS TO PUSH FOR…

I KEPT ON CALLING SO AS TO PUSH FOR ACTION TO BE TAKEN.I GUESS IF I DIDNT CALL THE PROCESS WOULD HAVE TAKEN LONGER.

9 september 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Thankyou for your feedback and comment, Having looked at your profile I can see we completed this well within the agreed time frame with our client which is always our aim, it looks as though we were awaiting a check back from an external provider where we have no influence on their delivery timescales.
Please do feel free to call in and speak with the team manager who can explain this process to you.
We will take your feedback on board to further explain this to future applicants to avoid this in the future.

Betygsatt 5 av 5 stjärnor

Good work

Good work , thanks to Natasha for making it smooth.

4 september 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Thank you so much for your positive feedback this has been shared with Natasha.

Betygsatt 4 av 5 stjärnor

Pre employment checks

This is one of the very few professional company. They do the hard and tedious procedure for you. Quite impressed

29 augusti 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Good afternoon, many thanks for your comment it is much appreciated and will be passed along to the team.

Betygsatt 5 av 5 stjärnor

My experience with Procius

I wish to state that my experience with your team was full of courtsey and prossionalism throughout the conversations.
I know that the process took too long through no faulty of your team but I was happy with the service I got.
Do continue to provide an exemplery service to your clients.

29 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Communication is appalling

Procius took over 2 months to send my checks to my new employer. I sent all my references to them straight away, and received no emails from them chasing any further details. The only reason I found out they hadn’t completed the checks is because my employer had extended my probation due to ‘outstanding pre-employment checks’. Communication is appalling.

17 maj 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

I am sorry to hear you did not have a good experience with us, unfortunately some background checks do take an extended period of time due to the nature of the profile or unresponsive referees.
I will take the feedback to the team around keeping applicants updated and will have a look into the communications that were sent to yourself so we can improve for future cases.

Betygsatt 1 av 5 stjärnor

Careful with your data

Company more interested in getting your HMRC records (God knows why) than contacting your previous employers HR for references.... not even spoon-fed common sense works... I won't train them on how to dial a number and speak to people at HR to get a reference... Appalling and definitely to avoid. Careful with your data and your reputation in the their hands...

24 maj 2024
Omdöme utan inbjudan
Logotyp för Procius

Svar från Procius

Thankyou for taking your time to leave a review. I apologise you feel the service you received throughout your checks was not sufficient. Unfortunately some HR departments are not responsive to reference requests and we must follow the ruleset given to us to then complete your referencing, in your case using your HMRC records.
I can assure you we are fully compliant with GDPR and ISO27001 certified so your data is safe. I would suggest you call in to speak with a member of the management team, so we can reassure you that the process we followed to complete your checks was following guidance from our client, and what now happens with your data.

Betygsatt 5 av 5 stjärnor

It was a fairly quick and easy…

It was a fairly quick and easy application online. There is a great team to keep in touch for any enquiries via email. Would be quicker if it is done on a laptop or computer as my phone had a few hiccups but it was sorted out eventually at second trial.

15 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Great Service overall, very friendly, prompt responses. Process takes roughly 3 weeks. It doesn’t update promptly, every step involves a few days to update status and move next. Just that personal reference limit to minimum 5 years is not suitable for everyone.

1 april 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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