Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,1
10 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very poor customer service. Owner Chris very aggressive, didn't listenwhat I am trying to say to him manager doesn't have a clue about policies in the store.
Spent thousands pounds in that store , never again.
I am definitely not recommending this store .
I order hemp oil and other bits then when I got order the hemp oil was damaged and everything else in order damaged and covered in oil. I sent proof of damaged items and other items cover in oil. Then I got phone call saying I never ordered hemp oil there. I relooked at my order and hemp oil was in my order the very same one that was damaged. I rang again sent proof of my order and they still denied I order it. Very very poor service. Never even offered a refund or items to be resent. I also got a very abusive and treating messages from chris and treating my good name very unprofessional. They have my account details and I'll await a refund before going future with this. Disappointed because I am a good customer and gave Procastangling a lot of money over the last few weeks.
Ordered from their website, very easy to use and delivery was fast, will definitely be using them again
Ordered a few items off the site. One of the lures I ordered was unavailable but was offered alternative. Much appreciated. Great service
Ordered a rod on Monday arrived Wednesday very well packaged! Flawless service again
Procastangling do not not adhere to their warranty of 12 months, my snowbee fly vest velcro fastening came apart 9 days before warranty expired. The guy from Procastangling said he would not receive the vest back to the shop in time before the 9 days so the warranty would be invalid. He said take the issue up with Snowbee, I did and snowbee issued me with a new fly vest after I sent them the relevant details. This Procastangling company need to be seriously investigated on the back reading other reviews.
My purchase with Procastangling is being investigated by my finance company. Beware people
My experience is that you can’t trust Procastangling. I purchased a rod from them.
The rod was not checked before being shipped. The handle was in pieces and one piece was trapped under the partitions in the rod tube. I tried everything but couldn’t get it out without having to damage the tube. As the rod was unfit for purpose under the Consumer Rights Act the company was responsible for covering the cost of return. I contacted Procastangling and Mr Dawson, the owner, agreed to refund my postage costs. I asked for a confirmation email but he said it was not needed as he had “given me his word”. I was refunded for the rod and they asked for PayPal details to refund my postage costs. No refund, despite reminders. Finally I phoned Procastangling, and was called back by Mr Dawson. He said he had just looked at the rod (this is FOUR WEEKS after it was returned) and claimed he had just then easily removed the trapped piece. He refused to honour our agreement, went back on his word and refused to refund my postage costs. I would never use Procastangling again and I would advise others to avoid them.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
