Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Not who they claimed to be. Work started out well and communication was good at the start but as soon as they hit a problem they couldn't wait to get off site and attend to a different more lucrative job. Communication became non-existent and when I complained one of the senior staff swore at me and slammed the phone down. Overall, rude, unreasonable and whatever the opposite of a can-do attitude is. Do NOT use this company
My Dash 🎥 camera recorded a PROBUILD CONTRACTS Driver 🚚 using his mobile📱phone whilst driving: 27th FEBRUARY 2026. 3:28PM !!!
This is how people get seriously injured or killed 😢 !!! disgusting behaviour from a PROBUILD CONTRACTS employee !!!
Probuild was booked to repair some storm-damaged rendering.
Step 2 of the quote provided by Probuild Contracts Ltd was “Strip all render to back elevation of balcony/patio wall”. This was clearly not done before the workman slapped on the new render. Not only does the wall look worse than before the "repair", but the whole building now looks like it is suffering from subsidence.
After making a complaint to Probuild Contracts Ltd, Lee inspected the wall and said he was "satisfied with the quality of their work." If this is considered satisfactory then he must have very low standards. After getting nowhere with Probuild Contracts Ltd we decided to take legal action against them. Our solicitor discovered that Probuild already has £13,100 in County Court judgements against them and their net assets are minus £28,406. This meant that even if we won the case we were unlikely to recover any money.
Now we are going to have to spend thousands to fix the mess Probuild Contracts Ltd made.
3 out of 4 repairs had to be redone, still waiting on one of them. Customer service both appalling and infuriating - including an email that was just three question marks - and one of the bits of repair is now in worse condition than when I originally ordered it. No response to three emails about that.
Save your money and your sanity and find someone else. Just terrible.
Now pretending they haven't received the photographs of the repair still needing fixed. They got the emails complaining about it over the last month, but not the attachments so no need to follow up.
That's the standard here folks.
Work delayed twice...told it would take one day, they sent one guy so it took two. They told us after day one they'd call and schedule day two the next day. They didn't, they just showed up a few days later and were lucky someone was in.
After day two, they sent an email demanding payment within 3 days so I paid. Next time it rained, we could hear a drip in the bedroom roof. Work clearly not done competently. They then ignored all calls and emails.
Three weeks later, someone finally came out on a Thursday. Promised to call by end of Monday to arrange someone to come out that week. Two weeks have passed, no contact and complete ignorance.
Terrible work, terrible service and reported to Trading Standards. AVOID
Once again Lee and his team did a great job on our roof. Arrived as promised and completed the job.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
