ProblemShared Omdömen 2 900

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Se mer

Betygsatt 5 av 5 stjärnor

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Se mer

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Betygsatt 5 av 5 stjärnor

Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Se mer

Betygsatt 5 av 5 stjärnor

The waiting time was much less than expected, the site was easy to use forms were straightforward to complete, I am nearly sixty so very late diagnosis always knew there was something wrong but didn... Se mer

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Företagsinformation

  1. Psykiatriska hälsovårdstjänster

Skrivet av företaget

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Experience with Problem Shared

I personally had such a great experience with this company. I cant praise the staff enough and especially my consultant, my lady, for her professionalism, empathy, and the ability to create a comfortable and supportive environment during my assessment. I was provided with an absolutely excellent service, with clear communication, efficient processes, my overall experience was excellent and it wasn't long before I had a confirmed diagnosis.

16 mars 2026
Omdöme utan inbjudan
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Svar från ProblemShared

We are so glad that the assessment process was a positive one for you, and that your assessor was able to create a comfortable and supportive environment for you. Thank you for taking the time to leave a review of your experience, and good luck with the next steps moving forward.

Betygsatt 4 av 5 stjärnor

Great experience once technical issues…

Great experience once technical issues were resolved. Brilliant with my son and quick clear diagnosis would definitely recommend for an autism assessment

29 mars 2026
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Svar från ProblemShared

We are so glad that it was a positive experience for you and your son, and that we were able to resolve the technical issue that you faced. Good luck to you both moving forward.

Betygsatt 4 av 5 stjärnor

I found very quick and thorough

I found very quick and thorough

20 mars 2026
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Svar från ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you found the process to be quick and thorough.

Betygsatt 5 av 5 stjärnor

I have just finished by 2 hour…

I have just finished by 2 hour assessment, with the assessor Dionne Chiota she was kind understanding and patient with me throughout this process.
To be told the diagnosis was relief but also emotional help understand why I am this way. She talked to me through it and the next phase what's to happened and recommendations and helped me to see what its not my fault.
I did not have to wait long for my appointment which I was very happy about.
I would recommend ProblemShared, they are helping me in my journey...

5 april 2026
Omdöme utan inbjudan
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Svar från ProblemShared

Thank you for your recommendation and for taking the time to leave such a detailed review of your experience. We are so glad that your assessor was understanding and patient, and helped you to understand the next steps of your journey. Good luck moving forward.

Betygsatt 5 av 5 stjärnor

Very friendly and great service.

Very friendly and great service.

28 mars 2026
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Svar från ProblemShared

Thank you for your review, we are so glad you found it to friendly and a great service. Good luck with the next steps in your journey.

Betygsatt 5 av 5 stjärnor

Really in-depth assessment

Really in-depth assessment. I had Dionne and she was lovely, she didn’t make me feel rushed and she gave me guidance when I was going off track and gave me really lovely positive feedback

29 mars 2026
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Svar från ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you had a positive experience with your assessor and that she did not make you feel rushed, and gave you useful guidance. Good luck with the next steps in your journey.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service

22 mars 2026
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Svar från ProblemShared

Thank you for taking the time to leave a review, we are so glad that you found our service to be fantastic.

Betygsatt 5 av 5 stjärnor

Great communication team were lovely.

Great communication team were lovely.

27 februari 2026
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Svar från ProblemShared

Thank you for your review, we are so glad that the experience was a positive one for you, we are so glad that you found our team to be lovely that the communication was great. Good luck with your next steps.

Betygsatt 4 av 5 stjärnor

A quicker route to well-supported Assessment

A long wait for the Assessment but much quicker than for in-person interviews. The whole process was clearly explained with regular email communications and the video assessment was easy to set up. Attending therapists were well- informed, explained their process well and easy to speak to. They supported my young person's assessment well and provided clear, same-day feedback, followed by the formal report very quickly after and online support after diagnosis. The ProblemShared approach made hard discussions easier for us and provided insights we need - gaining a report does not present solutions but has given us information to understand better and make changes. We felt well supported through the process.

28 mars 2026
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Svar från ProblemShared

Thank you for taking the time to leave a review. We are sorry that you found the wait time to be long, however we are glad that you found your assessor easy to speak to and that the process was well explained and that your report came through quickly. Good luck moving forward with the next steps in your journey.

Betygsatt 5 av 5 stjärnor

From start to finish very informative

From start to finish very informative. Easy to use portal. Assessment via Video Link was made comfortable with an empathetic clinician. Very grateful.

31 mars 2026
Omdöme utan inbjudan
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Svar från ProblemShared

We are so glad you found our online portal easy to use, and that your clinician was able to make you feel comfortable whilst being empathetic. Thank you for taking the time to leave a review of your experience.

Betygsatt 5 av 5 stjärnor

I had a really positive experience with…

I had a really positive experience with ProblemShared. The whole process was incredibly quick and efficient, which made a huge difference as I’d been worried about long waiting times. From start to finish, everything felt well organised and straightforward.

The assessment for ADHD was arranged much sooner than I expected, and I really appreciated how smooth the process was. The clinician I spoke with was especially kind, patient, and understanding. He made me feel completely at ease, listened carefully, and explained everything clearly without making me feel rushed or judged.

Overall, I’m very grateful for how supportive and professional the service was. I would definitely recommend ProblemShared to anyone looking for a fast and compassionate assessment experience.

20 mars 2026
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Svar från ProblemShared

Thank you for taking the time to leave such a detailed review of your experience. We are so glad that you found the process to be quick and efficient, and that your assessor was patient and understanding. Thank you so much for your recommendation, and good luck moving forward with the next stage of your journey.

Betygsatt 5 av 5 stjärnor

Kind

Thoughtful, kind, and expert assessors made the process, which my daughter (who has complex needs) was dreading, manageable.

20 mars 2026
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Svar från ProblemShared

Thank you for leaving a review, we are so glad that our assessors were able to support your daughter throughout the process and make it manageable for her. Good luck to you both moving forward.

Betygsatt 5 av 5 stjärnor

Outstanding Service

I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

15 mars 2026
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Svar från ProblemShared

Thanks for taking the time to leave a review of your diagnosis with us, we are so glad that you felt as if you were shown compassion and empathy and that you found your assessor to be professional. Good luck moving forward following your assessment.

Betygsatt 5 av 5 stjärnor

A truly wonderful experience

A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

24 februari 2026
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Svar från ProblemShared

We are so happy to read that you found your diagnosis to be a life changing experience, and that you found our wonderful staff to be reassuring and informative. Thank you for taking the time to leave a review, good luck with the next steps in your journey.

Betygsatt 5 av 5 stjärnor

Dyscalculia assessment with lovely Emma!

I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

1 april 2026
Omdöme utan inbjudan
Logotyp för ProblemShared

Svar från ProblemShared

Thanks for leaving such a positive review, we are so glad that you had a great experience with Emma and that she was able to make you feel comfortable throughout your assessment. Good luck moving forward following your diagnosis.

Betygsatt 5 av 5 stjärnor

ADHD assessment

Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

2 april 2026
Omdöme utan inbjudan
Logotyp för ProblemShared

Svar från ProblemShared

Thanks for taking the time to leave a review of your experience, we are so glad it was a positive one and that your assessor was supportive and informative, and that you appreciated the follow up information following your diagnosis. Good luck moving forward with the next steps in your journey.

Betygsatt 5 av 5 stjärnor
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Svar från ProblemShared

Thanks for taking the time to leave a positive review of your experience, we are so glad that you found our service to be excellent. Good luck moving forward.

Betygsatt 5 av 5 stjärnor

I felt very at ease when having my…

I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

18 mars 2026
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Svar från ProblemShared

We are so glad that you were made to feel at ease and that your issues were resolved beforehand by our support teams. Thanks for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Very professional

The professional was very knowledgeable, well prepared and at the same time very welcoming, listening and appreciating additional info/feedback.

14 mars 2026
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Svar från ProblemShared

We are so glad that you found the team to be welcoming, and that you felt listened to throughout the process. Thanks for taking the time to leave a review, and good luck with the next steps in your journey.

Betygsatt 5 av 5 stjärnor

Supportive

Initially concerned about the assessment online, I was soon put at ease when I realised how much effort went into making my child feel comfortable. Really supportive and informative.

18 mars 2026
Logotyp för ProblemShared

Svar från ProblemShared

We are so glad that our team were able to make your child feel comfortable and that you were put at ease despite your initial concerns about the assessment being online. Thanks for taking the time to leave a review of your experience.

Detta är Trustpilot

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