ProblemShared Omdömen 2 900

Had both my children assessed for ADHD. The assessment itself was good, they made my kids feel at ease and were able to adapt the questions as format of as needed. However the wait time for medication is unacceptably long 4-5 months!! Other private providers will issue prescription for medication on the day diagnosis and it can take a while to find the right dose and type. For this reason I would not use the Problemshared ADHD service again.

Great experience using ProblemShared for an ADHD assessment. The process was fast, thorough, and felt very well managed from start to finish.

The only downside was the website, which feels a bit outdated and could be improved, particularly in terms of mobile and desktop optimisation.

It was such a quick process with problem solved. I found them helpful when I was getting frustrated with the questions and I felt understood and I got my diagnosis. Such a great team.

The whole process from start to finish was very clear and professional. I received regular updates too. They made me feel so comfortable throughout the whole process. I would definitely recommend them.

Ben Bromwich was absolutely amazing at delivering my assessment. He displayed empathy, care and professionalism.
The process has been quick and easy to follow with ongoing support, appointment reminders and guidance. Thank you to all those at Problem Shared that was involved in my ADHD journey. 5 stars!!!

Very helpful and understanding

My adhd assessor was super friendly and I didn’t feel uncomfortable talking to him- which is pretty major for me because I usually get awkward around strangers- it made the 2 hr assessment fly by and I was actually able to answer the questions in full as opposed to being all uncomfortable and short wanting it to be over with.

Really thorough and compassionate. I felt everything was well-explained and really appreciate the psychoeducation.

A great experience! What was a difficult process for me was made easy. The communication has been fantastic throughout, reminder emails, the dashboard telling me exactly what I needed to do at each stage. Every person I’ve dealt with has been friendly and helpful, and made me feel at ease. Would definitely recommend. Thank you!

ProblemShared have shown professionalism and understanding throughout my experience with them.
I have felt comfortable during all communications with them.
I would 100% recommend using ProblemShared as a first choice.

Turnaround for assessment was very quick. Good communication throughout.

Really easy to navigate through to the assessment. Great turnaround time from start to finish. We even got the diagnosis on the day and the report the next day. Fantastic.

Great service, provided plenty of understandable knowledge including videos ect , friendly knowledgeable and understanding staff will definitely highly recommend.

Great service really good aftercare.

Dyslexia assessment with Problem Shared. I couldn’t be more impressed with the entire process. From start to finish, the quality of the assessment was outstanding. It was clear that every stage had been thoughtfully designed to give a complete and accurate understanding of how those with dyslexia can learn and process information. The assessor was fantastic — incredibly professional & patient. What could have felt daunting ended up feeling reassuring and well‑managed. They explained each step clearly, and created an open and honest environment. Their calm, structured approach made a huge difference.
The assessment itself was extremely thorough. It didn’t just look at reading or writing, but explored wider learning patterns, processing styles, strengths, and challenges. The outcome has been incredibly positive. Overall, I’d highly recommend Problem Shared to anyone considering a dyslexia assessment. The process is professional, supportive, and genuinely life‑changing.

The whole process was extremely rigorous and I have absolute faith in my son's diagnosis. The assessors we spoke to were kind and engaging with my son who has difficulty talking to people he doesn't know. Once we were given the formal diagnosis, the assessor also produced the formal diagnosis report very quickly so we could put exam support in place in time for my son's GCSEs. Very impressed.

Great empathy, very understanding and informative, made me feel comfortable

Julie was brilliant with my son during his Dyslexia Assessment and I can highly recommend the process. She built a rapport with him at the beginning so he could relax and feel comfortable during the assessment. The session flowed well and there were breaks given in between activities. He loved his certificate at the end!
Julie was very thorough in her verbal feedback to help me understand the diagnosis and what this may mean throughout my son’s education as well as into his adult life. Thank you for your support!

Thank you to everyone at Problemshared for making my journey smooth as possible. I am extremely grateful for all your help and continued assistance.

The process was very quick for both an ADHD and Autism Assessment. I started my journey in Jan 2026 and received my diagnosis by April - now waiting for Psychoeducation Courses, Talking Therapy and Medication.

I was anxious about the assessment but Kerenhappuch Tazvivinga (ADHD) and Claire Lovick (Autism) were both very professional, made me feel at ease, and very accommodating throughout the whole process. Both clinicians discussed sensitive topics with care and great confidentiality whilst providing clear advice on how to approach my diagnosis. I can't thank them enough!

I would highly recommend ProblemShared, especially Kerenhappuch and Claire!