Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Se mer
Företaget har svarat
I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Se mer
Företaget har svarat
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Se mer
Företaget har svarat
4,1
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All was good from ordering to shipping…
All was good from ordering to shipping and they were the only company that had the parts that i needed in stock. I won't hesitate to order again from probikekit in the future.
2 december 2022
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
ProBikeKit amazing service
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time
I recommend highly you buy from probikekit.ca my first experience was more than favorable and no I do not work for them in case someone thinks it's a false review
24 februari 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I loved the website also the prices…
I loved the website also the prices were great. Everything I was looking for was there and lots of different things to choose from
9 mars 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Cancelled and no reason provided
Items showed in stock but order was cancelled with no explanation given.
Waste of time
8 mars 2023
Svar från probikekit.ca
Hello Jason,
Thank you for leaving your review.
I am so sorry to hear that you have had an issue with your order being cancelled and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.
Regards,
Leah
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Your selection of offered inner tube…
Your selection of offered inner tube sizes was poor. Nothing was found for our larger carbon wheels 80mm size.
Also no Shimano SPD-SL Cleat Sets were shown
4 mars 2023
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Excellent service with a quick and…
Excellent service with a quick and efficient shipment and tracking. Price was great too!
27 februari 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Beware the customs duties
I thought I was ordering from a Canadian based company (note the canadian website). Instead, the order is coming from somewhere outside the country and I am being charged a significant customs duty. There was no previous notice that customs duties would be charged. With the addition of the shipping fees and the duties, I would have been better off purchasing from my local shop.
2 mars 2023
Svar från probikekit.ca
Hi S,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Making it the easy choice.
Surprised at the great price on the item. Fast, easy check out, and reasonable shipping option made this order an easy no brainer.
3 mars 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent Price; expensive shipping
Price was excellent but shipping cost was very expensive. Overall still the best price out there, so no complaints!
3 mars 2023
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great Company very good service
28 februari 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You cancelled my order without…
Update: it was not resolved. They still have not given any explanation.
You cancelled my order without explanation.
28 februari 2023
Svar från probikekit.ca
Hello Thomas,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations.
Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Liam
Always good price and quick delivery
23 februari 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
On me charge 215$ de douanes
On me charge 215$ de douanes , je n’ai pas les moyens de payer ceci
22 februari 2023
Svar från probikekit.ca
Bonjour Marc,
Je suis désolé d'apprendre de la frustration concernant ce problème.
Je serais hereux de résoudre ce problème pour vous.
Veuillez nous communiquer votre numéro de commande ou nous contacter
via la messagerie intégrée à votre compte client.
Nous pourrons résoudre le souci immédiatement.
Merci
C’est un site canadien
C’est un site canadien. Lorsque l’on commande, il nous charge une livraison. Par la suite, DHL nous apprend qu’il y a des frais de douanes et de traitement que l’on doit payé. Tout est au Royaume-Uni.
22 februari 2023
Omdöme utan inbjudan
Svar från probikekit.ca
Bonjour Carl,
Je suis désolé d'apprendre de la frustration concernant ce problème.
Je serais hereux de résoudre ce problème pour vous.
Veuillez nous communiquer votre numéro de commande ou nous contacter
via la messagerie intégrée à votre compte client.
Nous pourrons résoudre le souci immédiatement.
Merci
I had a shipping discount
I had a shipping discount, that expired 2 days prior to my order. I'm not always getting to my emails daily, so it was disappointing that the discount code was only valid for a 48 hr window.
22 februari 2023
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great selection and pricing with fast…
Great selection and pricing with fast shipping. I would love to see a shipping option including all pre paid duties etc as your competitor does. It’s a “bit” of a premium but NEVER gets held up at customs which is always the longest part of the delivery. So….worth it…IMO.
21 februari 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.