Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Se mer
Företaget har svarat
I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Se mer
Företaget har svarat
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Se mer
Företaget har svarat
4,1
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clear and accurate information for…
Clear and accurate information for items I was interested in purchasing. I was impressed with the quality of a recent purchase and placed a second order for the same gear to outfit my wife's bicycle!
26 maj 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
UPDATE: What a Gong Show!!!
UPDATE: Three months on, this experience keeps going from Unimaginably Bad to Even Worse.
After the second set of wheels failed to arrive, i was asked if i wanted a replacement wheelset (the 3rd one now!) to be sent, and i reluctantly agreed. A few days later, Customer dis-Service refunded the front wheel and shipped a replacement rear wheel. Hello... i'm not riding a unicycle! one CS agent doesn't know what the other is doing, and they don't bother to read the msgs for the transaction. When i asked if they would send me a replacement front wheel at my original purchase price, they flatly refused. They also have't refunded my shipping cost, even tho the items were never delivered.
I WOULD NEVER, NEVER RECOMMEND BUYING FROM PBK TO ANYONE.
Hopefully, the replacement rear wheel also fails to arrive, so that i can get a refund, close my account, and NEVER, NEVER have to deal with PBK again!
What a Gong Show!!! I ordered a set of GRX RX 870 wheels from Pro Bike Kit on march 22, 2023. order showed dispatched on march 23rd, however when they hadn't arrived by april 22nd, i logged into my account and checked tracking. Royal Mail tracking showed the wheels were delivered on april 11th, except they hadn't been delivered. I contacted Pro Bike Kit, who after investigating with Royal Mail advised me that, despite the erroneous tracking info, the wheels had in fact been returned to sender. no explanation was given as to why. i was refunded my payment, and told to order again if i still wanted the wheels, which i did on april 26th. my order shows est. delivery of 2023-05-04 - 2023-05-10, so once again i logged into my account to check tracking. Royal Mail tracking shows only two entries, on april 27th and 28th, nothing further, so i reached out again to Pro Bike Kit to inquire about the shipment. again, no explanation was offered as to what went wrong, just an offer to refund my 2nd purchase, given the customary loss forms. I have now been at this for TWO MONTHS!!! What do i have to do to get a set of wheels delivered by Pro Bike Kit???
21 mars 2023
Svar från probikekit.ca
Hello Martin,
Thank you for taking the time to leave your review.
I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Great selection and great prices
16 maj 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Timing of offer
Timing of offer, selection and pricing made my decision easy. Would have given 5 stars but the order completion had a hiccup requiring me to try different number and street combinations in 2 fields. Normally the address and street would be in the same field but not in this case. Lesson learned.
15 maj 2023
Svar från probikekit.ca
Hello
Thank you for leaving your review.
We love receiving feedback from our customers, and this will always be used to improve our services.
If we can assist you with anything, please don't hesitate to let us know!
Take care, and have a great day.
Kind Regards,
Kayleigh
You used to have more choice of items
You used to have more choice of items, now it’s hard to get what we want.
12 maj 2023
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Toujours satisfaite
Ça fait déjà quelques années, que je commande ces pneus pour mon vélo de route, et je suis toujours aussi satisfaite.
Commande faite le 1er mai et je viens de les recevoir en ce 11 mai. Rien à redire du bon service :-)))
1 maj 2023
Svar från probikekit.ca
Nous vous remercions d’avoir partagé votre expérience avec nous. C’est toujours un plaisir de connaitre l’avis de nos fidèles clients.Merci pour votre temps. Passez une bonne journée.
Cordialement,
Kayleigh
Happy with the sales but very…
Happy with the sales but very disappointed that none of the discount codes sent to me by Probikekit ever work
8 maj 2023
Svar från probikekit.ca
Hello
Thank you for leaving your review.
We love receiving feedback from our customers, and this will always be used to improve our services.
If we can assist you with anything, please don't hesitate to let us know!
Take care, and have a great day.
Kind Regards,
Kayleigh
Svar från probikekit.ca
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Hidden delivery cost?
No where along the order did it indicate the cost of delivery. The page where I put my credit card info said the delivery costs would be detailed at the next step. It did not. It completed the order.
7 maj 2023
Svar från probikekit.ca
Hi Vello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Prices are great
Prices are great, brands reputable but just-increased shipping fees are getting expensive.
6 maj 2023
Svar från probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Worth the import fee
clean site, no delivery fee, and clear about the import fees. Great selection of products i can't easily get in canada
4 maj 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy of purchase
3 maj 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good experience great price just wish…
Good experience great price just wish the delivery charge was less
1 maj 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great prices and brands
Great prices and brands. Albeit the shipping and custom / clearing fees, Pro bike Kit remains ahead of the pack. Never had an issue either with DHL delivery service.
29 april 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Was looking for some high end disc carbon…
Looking for some high end disc carbon clinchers for a while. Checked the items being cleared at ProBikeKit and was floored by the savings on my dream wheels.
27 april 2023
Svar från probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från probikekit.ca
Hello Michael,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
I order some items from here and they…
I order some items from here and they have always been big purchases. Carbon wheels etc. orders are handled professionally and packaging is excellent. Difficult to find online these days but these guys are trustworthy
24 april 2023
Svar från probikekit.ca
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.