Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Se mer
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Se mer
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Se mer
Företagsinformation
Skrivet av företaget
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Skrivet av företaget
Kontaktuppgifter
3400 Players Club Parkway, Suite 300, 38125, Memphis, USA
- (888) 716-0967
- pro.frontdoor.com
4,5
Utmärkt
533 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 35 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rude receptionist/customer service reps
Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of a simple “excuse me?” or “pardon?” I understand the frustration if the call was going on for an absurd amount of time but it couldn’t have been more than 10 and dude was on the phone huffing and puffing. Get a grip.
I called on on a Wednesday around 5-6 PM
19 augusti 2026
Omdöme utan inbjudan
Very professional
Very professional, installed everything, and keyed all locks to the same keys.
18 augusti 2026
Professional and efficient
18 augusti 2026
The service was top-notch
The service was top-notch. Marc was at the house when he said he would be and got the job done in a snap. I would definitely recommend Frontdoor Pro to all my friends and family.
11 augusti 2026
The man that came out was awesome and…
The man that came out was awesome and quick I believe his name was rick? I could be wrong we had some laughs while he re keyed our house and he didnt go out of his way to charge us an arm and leg
10 augusti 2026
Bill did a Great Job!
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was quick to make us a replacement key and get the problem door fixed in a timely manner! Overall, great service!
4 augusti 2026
Great rekey service!
Sal was professional, friendly, knowledgeable, respectful, and efficient.
4 augusti 2026
Clean concise Job.
28 juli 2026
Tech was fast and arrived on time
21 juli 2026
Frank's FixIt Handyman Services was EXCELLENT!!
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the house. Frank was on time, friendly, reliable, and he fixed the door very quickly. His work was meticulous and at a very fair price. We are extremely satisfied with Frank's service and we will be contacting him for all of our handyman needs in the future and have already recommended him to our friends and neighbors.
1 juli 2026
Omdöme utan inbjudan
they were professional quick and very…
they were professional quick and very nice. Took the time to answer questions
21 juli 2026
Friendly and very helpful.
21 juli 2026
Showed up on time and was quick all…
Showed up on time and was quick all while changing out locks properly.
14 juli 2026
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