I’m going to be really honest, I ordered these then checked the reviews and tbh wasn’t expecting much at all. Okay yeah the touch connection option didn’t work on the front but I just connected throug... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought “AirPods pro 3”. Bought these for my grandson thinking they were refurbished genuine Apple AirPods. When they arrived they were much different quality to his other pair. You could tell they w... Se mer
Purchased some AirPod pros for my son. Absolutely top pristine quality. Great communications all the way and very fast delivery. Couldn’t be happier and my son was over the moon. Thank you for a won... Se mer
Företaget har svarat
Fake airpods pro 3 that are supposedly 'refurbished'. Wrong model number in app which is for regular airpods, wrong printing on the earbuds they are two random model numbers. Fake counterfiet product.... Se mer
Företagsinformation
Skrivet av företaget
Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.
Kontaktuppgifter
29 Hesketh Crescent, B23 7EQ, Birmingham, Storbritannien
- 07951355533
- info@pristinegadgetz.co.uk
- pristinegadgetz.co.uk
3,4
Medel
329 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick delivery and a great product
Quick delivery and a great product
15 augusti 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Michael,
Thank you for your feedback! We’re delighted to hear that your order arrived quickly and that you’re happy with the product. At Pristine Gadgetz, we take pride in delivering high-quality products efficiently, and it’s wonderful to know that this reflected in your experience.
Your support means a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
FAKE AIRPODS. Avoid.
FAKE AIRPODS. Do not buy. poor quality, no noise reduction, poor sound. I'm surprised that they appear like real airpods when connecting to an iphone, but they are not.
7 maj 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Geraint,
We’re very sorry to hear about your experience and that the AirPods did not meet your expectations. At Pristine Gadgetz, we sell refurbished products, which means they are restored to full working condition and tested for functionality, but they are not brand-new from Apple. Some high-grade, non-Apple components may be used in the refurbishment process to ensure the product works reliably.
We understand your concerns regarding sound and noise reduction, and we would like to help resolve this. Please contact our Customer Support Team at Info@pristinegadgetz.co.uk
with your order details, and we will work with you to address the issue, whether that’s troubleshooting, replacement, or a refund.
Your satisfaction is important to us, and we are committed to providing support to make things right.
Kind regards,
John
Pristine Gadgetz | Customer Support
Amazing
These AirPods are amazing especially for the price and it’s definitely the best in the market
6 augusti 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Anish,
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying your AirPods and that you feel they offer excellent value for the price. Our goal is always to provide high-quality products that meet our customers’ expectations, and it’s wonderful to know that this has reflected in your experience.
Your support means a lot to us, and we look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Product was very nice as expected
Product was very nice as expected. Excellent
15 maj 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Gayan,
Thank you for your kind feedback! We’re so pleased to hear that the product met your expectations and that you’re happy with your purchase. At Pristine Gadgetz, we always aim to deliver excellent quality along with a smooth shopping experience, so it’s wonderful to know this reflected in your order.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Great products and a fantastic price…
Great products and a fantastic price communication is excellent and fast delivery
11 augusti 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Simon,
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our products and that you found them at a fantastic price. It’s also great to know that our communication and delivery met your expectations — we work hard to ensure a smooth and reliable shopping experience from start to finish.
Your support means a lot to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Great service
22 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Customer,
Thank you for your kind words! We’re so pleased to hear that you were happy with our service. At Pristine Gadgetz, we always aim to provide a smooth shopping experience — from quick dispatch and delivery to making sure every product is carefully checked before it reaches you.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
The delivery was so fast and arrived…
The delivery was so fast and arrived within days. The product is insanely good and is obviously made with good care and has top notch quality.
18 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Kaya,
Thank you for your amazing feedback! We’re delighted to hear that your order arrived so quickly and that you’re impressed with the quality of the product. Our team works hard to ensure that every item is carefully refurbished and checked before dispatch, so it’s wonderful to know this has met your expectations.
Your satisfaction means a great deal to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again soon.
Kind regards,
John
Pristine Gadgetz | Customer Support
I bought I Pods at discounted rates
I bought I Pods at discounted rates. They were received on time in orginal packing condition and work work perfectly.
25 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Parvez,
Thank you for your wonderful feedback! We’re so pleased to hear that you were able to purchase your AirPods at a great price and that they arrived on time in their original packaging. It’s even better to know that they’re working perfectly for you.
Providing both value and quality is at the heart of what we do, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
What a good company,
What a good company. My AirPods arrived quickly and was in excellent condition would use them again
14 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Joanne,
Thank you for your kind words! We’re delighted to hear that your AirPods arrived quickly and in excellent condition. Providing both quality products and a smooth shopping experience is always our priority, so it’s great to know we met your expectations.
We truly appreciate your trust in us and look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Svar från Pristine Gadgetz
Hi,
Thank you for your feedback! We’re glad to hear that your order was delivered as promised. At Pristine Gadgetz, we strive to provide reliable delivery and quality products, so it’s great to know we met your expectations.
Regards,
John
Pristine Gadgetz Customer Support
Svar från Pristine Gadgetz
Hi Mr Marcus,
Thank you for your feedback! We’re delighted to hear that you’re happy with both the price and the service. At Pristine Gadgetz, we always aim to provide excellent value along with a smooth shopping experience, so it’s wonderful to know we’ve met your expectations.
Regards,
John
Pristine Gadgetz Customer Support
Svar från Pristine Gadgetz
Dear Mr T,
Thank you for sharing your feedback! We’re so pleased to hear that you had a great experience with us. At Pristine Gadgetz, we always aim to provide high-quality products along with reliable service and fast delivery, so it’s wonderful to know that this has reflected in your order.
Your support means a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Very happy with airpods and swift…
Very happy with airpods and swift delivery!!
1 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Het,
Thank you for your feedback! We’re delighted to know that you’re happy with your new AirPods and that they reached you quickly. Our team works hard to ensure products are dispatched promptly and arrive in excellent condition, so it’s great to hear this has met your expectations.
Your satisfaction means a lot to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Brilliant!!
Item was in a clean, working condition. Extremely happy with the item.
Fast Delivery and great communication with the company.
18 juni 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Dawn,
Thank you for your brilliant feedback! We’re so pleased to hear that you’re happy with the item, the fast delivery, and our communication. Your satisfaction means a lot to us, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz | Customer Support
Apple air pods 2 pro arrived well…
Apple air pods 2 pro arrived well packed lovely and clean charged . Uses straight away lovely for when On my way! walking.
29 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Stephen,
Thank you for your feedback! We’re thrilled to hear that your AirPods Pro 2 arrived in excellent condition and ready to use. It’s great to know they’re making your walks more enjoyable.
We truly appreciate your support and look forward to serving you again!
Kind regards,
John
Pristine Gadgetz | Customer Support
There were a few issues on my part when…
There were a few issues on my part when ordering with a wrong postcode, customer service were quick to help me rectify this and my AirPods arrived within days! Top quality absolutely no issues and my daughter who they were bought for is very happy. She is unaware they aren’t brand new from the Apple shop. I can not fault the quality or customer service. I will be purchasing again
2 juni 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Adele,
Thank you so much for your kind feedback! We’re delighted to hear that your experience with our customer service was smooth and that the AirPods arrived quickly. It’s wonderful to know your daughter is enjoying them and that you’re happy with the quality.
We truly appreciate your support and look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
These airpods are far by the worst ive…
These airpods are far by the worst ive ever used. Stay away
26 juli 2025
Omdöme utan inbjudan
Bought it twice !
Really good piece of airpods pro 2 that I had to go buy it twice as a gift for my brother. It's been 8 months and no issues at all. Highly recommended.
25 januari 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Luiton,
Thank you for your wonderful feedback! We’re delighted to hear that your AirPods Pro 2 have been performing well over the past 8 months and that you trusted us enough to purchase a second pair as a gift. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz | Customer Support
Great service …
Fantastic products from a fantastic company, the services is one of the best I’ve ever dealt with online 😊
24 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Lisa,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our products and our service. Your support and feedback mean a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Bad with communication!
The ordering process is fast, but I was unfortunately sent a faulty product, which they advised I can return.
Well, they go all silent once you have returned no communication with updates, it took 5 messages (which you can see they have read) as it’s on WhatsApp and 2 ignored phones calls for them to respond only to say a supervisor will contact you with regards to your refund this was supposedly today, and guess what? 8pm at night no supervisor has tried to contact me.
All I have asked is for an up date on my return and they can’t be bothered to assist with that. Such bad customer service! I will continue to try and get an update but I predict this will be ignored again and again! I will be reporting this company, if I do not get a response with regards to my refund and return.
I read such great reviews from customers, but clearly not one of these customer have tried to return a product with them.
16 juli 2025
Omdöme utan inbjudan
Svar från Pristine Gadgetz
Dear Leanne,
Thank you for your feedback, and we are truly sorry to hear about your negative experience. We understand how frustrating it must feel to return a faulty item and not receive timely updates regarding your refund. This is certainly not the level of service we aim to provide.
To clarify, all returned products go through an inspection and verification process before a refund is issued. This is done to ensure fairness and accuracy in handling returns. However, we sincerely apologise if our communication with you during this process was lacking. You should not have had to chase us for updates, and we regret the inconvenience this caused.
Please rest assured that your case will be prioritised, and our Customer Support Team is available at Info@pristinegadgetz.co.uk
to provide you with the latest update on your refund status. We want to resolve this for you as quickly as possible and restore your confidence in our service.
Your feedback is very valuable to us, and we will use it to improve our customer communication moving forward.
Kind regards,
John
Pristine Gadgetz | Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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