Printumo Omdömen 

Short version: Initially disappointed with 6 art prints, but full refund offered.

I ordered prints of 6 1/1 edition artworks. Issues with "stretched" wrap (signature on edge, parts missing despite "no changes" claim), previews not matching, no cancellation possible despite request.

Support responded eventually, offered 50% discount then full refund – fair resolution now pending.

As artists, precise prints matter. Improved mockups/Storno would help. Overall: Okay after fix, but improvements needed.

Will consider reordering if quality improves.

Jacob Lund and his Printumo team are highly incompetent and border on scamming artists. I hired their team to build my Shopify art print shop. The first draft of the shop was just a one-page random collection of information, including material from another artist and templates for products I was not offering. The second was better, but still full of mistakes. When I asked them to correct it, they threatened to charge me and complained that I was wasting their time. Klaviyo e-mail marketing templates were inconsistent, rife with mistakes, and rushed.

Then they blasted a marketing e-mail without coordinating it with me or providing proper instructions. The worst, due to their incompetence, every single item in my Shopify shop was shown as sold out. A rather poor introduction of your art to potential buyers.

Klaviyo e-mail marketing templates were inconsistent, rife with mistakes, and rushed. Then they were unable to program e-mails to reflect customer behaviour, and my potential clients started complaining about the number of marketing e-mails.

When I asked to speak with the managers or founders of Pirntumo to rectify the situation internally, no one responded to my messages.

They also refused to issue even a partial refund and intended to keep the full payment for the incomplete, error-ridden project and poor service. Moreover, they gave a quote for the project in USD, but charged me in EUROS. Not to mention, there were hidden fees throughout the project, too.

Collaborate with Printumo at your own risk.

Printumo is superprofessional and their prints look wonderful. I trust them with my Art & i am superhappy with our collab. It‘s important to have partners you can trust.

Very professional, quick with responses and helpful to emerging artists!

The moment I heard of Printumo and visited their website it was clear to me that I would make use of their print on demand service. The reason is that it is very easy to get my paintings in multiple printformats printed on high quality paper or canvas. Their service and delivery is very quick and easy to understand. I am very happy that I found them.

0 customer service, just a an AI bot. SEnt an email and never got an answer back.
Very bad etsy integration.
I haven't tested their prints yet, but they are not really encouraging to do it...

Great quality frame and canvas, brilliant print definition, great colour matching….delivered on time…

Service impeccable mon problème a été résolu très rapidement !

I’ve been working with Printumo since they started out, and they’ve been improving their services and platform ever since.

Now they are offering everything I could ask for, from international production and delivery, non hassle replacement if something gets damaged to fed ex tracked and flexible delivery, and the most important: pretty good canvas fabric and wood frame sturdiness as well as a good resolution printing quality.

I’m giving 4/5 stars because the printing resolution could be even more crisp contrast for black and white designs, (which is generally an issue with inkjet) and because there is no way to call then by telephone.

Anyway, overall I’m very happy with the printing platform Printumo and would recommend them over other services like gelato or merch one, and most definitely over having your canvas produced and managed and shipped by yourself.

It was a very straightforward process and everyone involved was very welcoming and supportive with clear communication. I was really grateful to be part of the process!

A really great company. Super high Quality of canvas prints. I really love it.

The only company I can trust with my art! Great quality and swift delivery. Highly recommend

Printumo is so easy to use and the reproduction and printing is of the highest quality. I have made two purchases and will definitely be making more. I am happy to recommend them.

Good product quality. Shipping reliable so far. Quick support. Shopify integration works. The only thing is, you have to pay shipping for each print even if you have several prints in one order.

Thank God I found Printumo, otherwise I couldn't have launched my online art business. The canvas prints have a real feel quality to them. I mean the haptic is excellent. The printed canvas feels like touching a real canvas or linen painting, with all those textile fiber feel to it, unlike other providers which feel plasticky to the touch, as if you just ordered a picnic tablecloth wrapped on stretcher bars. Furthermore, the color quality is absolutely spot on. Printumo must be using some really good printing machines, because they got the right colors each time, and I tried a lot of different images with them. The customer support is excellent, they are available and easy to reach in the chat button. For me it was critical to find a canvas print provider that is not only based in the US, but also in Europe. Five Stars totally deserved.

The print quality is absolutely amazing, and the frame was superb — really beautifully finished. As a fine artist, these details matter hugely to me, and Printumo delivered on every level. The colors, canvas, and overall presentation exceeded my expectations.

On top of that, Silas was incredibly helpful throughout the process, assisting me with setup and patiently guiding me through everything. Excellent quality, excellent service — I wouldn’t hesitate to recommend them.

Following my previous review about Printumo’s canvas prints (which I found excellent and always delivered promptly), I wanted to share my experience with their fine art paper printing service. Unfortunately, I wasn’t as impressed this time.

First, it’s not clearly stated on the website that paper prints are produced and shipped from Denmark to the UK - I only discovered this once I received the tracking information. Actually, on pages like "where is my order printed" in their Help section, it clearly states the opposite: "Customer in the UK? We print and ship from London. UK example:
If you sell to a customer in the UK, their order is printed and shipped from London, meaning: No customs fees". Without making it clear that this is not the case for fine art prints. It feels like Printumo is actually making it really hard to find this info on the website (I'm yet to find it).

And talking about custom fees, I was contacted by FedEx yesterday and I will have to pay over £100 in Duties & Taxes charges for an order of six framed prints, something I definitely didn’t expect. And I'm now thinking I will receive a similar Custom payment request for a second print order (I made two different orders).

And then longer delivery times. While the website promises fast fulfilment and production within 2–3 days, that wasn’t my experience. After dispatch (usually after 5-6 days from the order), shipping can take up to two weeks, since it’s an international delivery.

As for the product itself, the print and frame quality was decent but not on par with their canvasses. I’ll continue ordering canvas prints from them, but won’t be using their fine art paper printing service again.

I recently made my first order with Printumo for a customer of mine who bought a fine art print of my artwork with a grey passepartout from my website. It took 12 days to arrive with tracking from Denmark to the UK (within the 10 business days). I did email Printumo during the processing period to find out exactly when the item would be shipped and they were quick to respond. She loved the product, said it looked more beautiful that the photo on my website. Thank you for a great quality product.

Having struggled to find a quality POD company that specialised in Wall Art and that was easy to use I found PRINTUMO and was blown away by how much easier their platform was than others. The artwork is set to the right ratios with the click of a button, the quality at various sizes noted and the variations can be done on mass. I set up my Etsy shop in one day, having previously struggled for over 2 weeks!