Printed4You Omdömen 

This our third order from Printed4You and both the quality of the products and timescales for delivery have been excellent each time. We'll definitely be contacting Account Manager Demi Allen, who looks after us at Printed4You, to order again!

Great service from my contact, Spencer, who was very patient and supportive throughout the ordering process. His email responses were always prompt, polite and friendly.
I would recommend this company without hesitation.

A responsive, communicative and thorough company, and person to order through. Marcus Bacon was extremely helpful in ensuring we had the right product for what we wanted to achieve. I appreciated his patience, and quick communications. The product arrived today, after confirming the order last week. I would highly recommend!

Ordered branded stress balls in the shape of hard hats and Marcus Bacon was quick to reply and made sure the items arrived in time - very happy with the quality and service, thank you!

I dealt with Marcus from my initial enquiry through to placing my order. His customer service was excellent - he answered my many questions promptly and even arranged for a sample to be dispatched when I was unsure of how the product would look in reality. This was my first experience of dealing with this company and I will now be switching all our printed merchandise orders over to them - thanks to Marcus.

We had a last minute branded merch request for an event, Spencer was super reactive and we were able to deliver the products on time. Service and quality were top notch!

Marcus made the whole process simple from start to finish. Communicative, supportive and provided options to help with my budget and needs. Really good service and excellent product !!

A very quick and efficient service . Daniel was really helpful with the art work and made everything run very smoothly for me . The pens are much nicer than I expected and will make lovely Christmas presents for my customers .

This was the second time of using Printed4U. My order seem to have stalled but when Marcus Bacon dealt with our account everything moved swiftly and smoothly.

I emailed the company with a request a short notice. I received a reply from Marcus very promptly who walked me through step by step what i needed to do too place the order . I was concerned about delivery time , however Marcus assured me i would receive my order in plenty of time . Everything arrived arrived spot on time packaged well and the product is great ( printed balloons for an event). thank you Marcus for going above and beyond .

Marcus was so helpful. We had 3 different designs and have come out really well. We have used these before and always so helpful.

I have dealt with Marcus at Printed 4You for a number of years and have always received excellent service. He is extremely efficient, thorough and helpful, offering great prices alongside brilliant customer service. I would highly recommend Marcus and Printed 4You.

Another great customer service from Marcus at Printed4you, always so helpful and nothing is too much, 2nd big order placed, thank you

We’ve ordered branded BIC M10 pens from Printed4U before and the finished pens themselves have always looked good. That said, as BIC manufacture and print the pens, this review is really about the ordering and customer service experience with Printed4U.

Unfortunately, this order felt unnecessarily hard work.
We supplied two versions of our logo - one for a white pen and one for a black pen - as we wanted to compare which combination looked best. We were sent three proofs, one of which used the wrong logo/background combination. Not a major issue, but it was the first of several small things that made the process feel more tedious than it needed to be.

After receiving the invoice, I asked for an online payment link. I then called and asked again and was told someone would be nudged. While still on the phone I received an email response, but it simply attached the same invoice I already had rather than the requested payment link. The link was eventually sent and we paid immediately.

I then asked for a receipt and was told this would be provided. The next email we received was instead asking us to leave reviews. A day later we still hadn't received the receipt and had to chase again.

None of these things individually are a major problem. The frustration is that simple requests seem to require multiple emails or follow-ups, and responses sometimes feel focused on replying quickly rather than actually checking what has been asked.

The contrast is particularly noticeable because our first order with Printed4U was handled by Harry Straw. That order involved several iterations at our request, yet the whole process was straightforward. Harry checked in, made sure everything was right and followed up afterwards. It genuinely felt like the company wanted our business.

The BIC pens are good and we'll no doubt need more in future, but the customer service experience this time has changed our impression of Printed4U. It shouldn't feel like you're inconveniencing a supplier by asking for a payment link or receipt.

Good product, but the ordering experience and attention to detail could be much better.

Spencer answered my queries promptly and the order was fulfilled very speedily

Another great service - prompt reply to email, answered all queries and turned around in a day. Spencer was really helpful and very pleasant to deal with. Would highly recommend. Have been using for almost a year. The branded products (tote bags, ceramic mugs, note pads, pens) are high quality.

Brilliant service, brilliant items, brilliant price - every time

The senior account manager (Marcus) made the ordering process very easy and was very helpful across the board.

Working with Vish over the past few months on lots of branded items for our charity. He gets back very quickly and is friendly and helpful

Many thanks

Great service & a great product, Vish was very helpful throughout my enquiry right up the the delivery