A little tricky to load; excellent product
Svar från Primera Technology
Hi Reginald,
Thanks for the five-star review of our print head. Glad you got it installed.
Kind regards,
Primera
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Produktinformation
The reusable thermal inkjet printhead is filled with 39ml of dye-based ink to provide the most vibrant and brilliant colors for any application. By mixing Cyan, Yellow, and Magenta, it prints black as well. Primera’s limited warranty on reusable print heads is up to 4 changes of any one of the three color ink tanks. For use with the LX3000 and LX4000 Color Label Printers.
Alla omdömen
As soon as we changed our old print head out, our labels were printing crystal clear again!
Svar från Primera Technology
That's wonderful news. We're glad a new print head did the trick. Thank you for the five-star review.
Sincerely,
The Primera Team
this head works great for printing our labels
Svar från Primera Technology
Hi Scott,
Glad to hear the printhead is working well for you. Thanks for the excellent feedback,
Sincerely,
The Primera Team
When our labels start to look fuzzy, changing the print head always does the trick! These work perfectly!!
Svar från Primera Technology
Thanks for the 5-star feedback on our LX4000 ink. We appreciate it.
Sincerely,
The Primera Team
It doesn't use all the ink before the printer says the cartridge is empty. You all are running a racket in selling a product that we have to purchase through you.
Svar från Primera Technology
Hi David,
I understand your frustration, and I appreciate you bringing this to our attention. Our technical support manager did reach out by email with some suggestions. Please refer to that and reach out if you have any questions.
Regards,
The Primera Team
The first one went bad on me but you replaced it. So the jury is still out on the print head!
Svar från Primera Technology
Hi Joe,
Good to hear support sent you a replacement. Occasionally, a customer will get a defective one, but we're happy to replace it.
Sincerely,
The Primera Team
Another printhead issue This specific one bought in July is showing the same signs as the one it replaced. It was only 3 months old.
Svar från Primera Technology
Hi Mel,
We're so sorry to hear that. Support will reach out to you shortly and make things right for you.
Sincerely,
The Primera Team
Seems to be short lived
Svar från Primera Technology
Dear B.E.,
Thank you for the 5-star review of our print head. Your Print Head is warranted for a minimum of 4 changes of any one color of the three colors. If your printhead has been used less than this amount and you are unable to resolve the issue with the troubleshooting and cleaning procedures below, contact support to receive a replacement. This is an excellent Knowledgebase article on how to get the most out of your print head. https://customercare.primera.com/portal/en/kb/articles/the-lx3000-print-head-is-printing-with-poor-quality-banding-streaks-or-missing-colors-print-hub-says-i-need-to-change-my-print-head-what-can-i-do
Sincerely,
The Primera Team
thank you. updating this ink print head helped with printing quality.
Svar från Primera Technology
Hello Customer of the Day,
Thanks for the 5 stars for our LX3000 print head.
Sincerely,
The Primera Team
COMMANDE PARFAITE. JE RECOMMANDE!
Works great,
unreliable
Svar från Primera Technology
Hi Justin Raprager,
I'm sure we can replace this for you. I'll have support reach out. We apologize for the inconvenience.
Kind regards,
The Primera Team
I keep having to replace it
Svar från Primera Technology
Hi TP,
Someone in support will reach out to help.
Primera
Good product