I had a great experience a few weeks ago and secured the car I’ve been looking for for ages. Jess in particular was really helpful, informative and friendly. She made sure everything was in place... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great friendly service by Sam P. He gave us time to think about the purchase considering that buying a new car is a big decision on the day after seeing the vehicle. Thanks for your help Sam P, see... Se mer
Företaget har svarat
We were helped by Luca while looking at a couple different cars that we had been interested in. They were quite different values and at no point was he pushing the higher value car on us. He was hones... Se mer
Företaget har svarat
Liam was professional and made the process of part exchanging and purchasing my new car seamless. This is the second car I have purchased through Prestige Cars Kent and I plan to continue with them fo... Se mer
Företagsinformation
Skrivet av företaget
View the used cars, parts and servicing available from Prestige Cars Kent in Bromley, Kent.
Kontaktuppgifter
Hewitts Road, BR6 7QR, Orpington, Storbritannien
- 01689 660 385
- prestigecarskent.co.uk
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchase of a new car
Easy to deal with, car exactly as described and prepared on the day. Salesman Liam Ricketts was exceptionally helpful and attentive.
9 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Liam Ricketts was so exceptionally helpful and attentive in preparing your car perfectly for the day!
Do not buy the aftercare warranty
Most of these reviews are regarding the sales process. Whilst we received a car that had faults at the point of sale and I have some complaints about that, my rating here relates to the premium aftercare warranty that Prestige sell and it’s important to put out a warning about this.
This quite simply is not worth the money, the service is slow and a frequent refrain is that they don’t have a courtesy car available or a driver who can come and get the car, so can you bring the car yourself then? If you agree (and take time off work and you also aren’t getting what you paid for), they will then probably cancel the appointment anyway.
They did this to us, we need the car to transport our 2 year old (which they know) MOT and Service booked weeks ago right up against the deadline despite our requests not to leave it so late, and lo and behold a call at 5pm the night before that oh, they couldn’t do it. Team members will tell you they are “only” this or that person and can’t do anything about colleagues’ failures. Not how a company works I am afraid.
This is not a service worth £3,000. I strongly advise against purchasing this despite the sales pitch, unless you fancy spending time off work driving to Kent or getting into a battle of phone calls and emails to get anything done that you’ve already paid for. Save your money.
9 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We can see that you have been in communication with our Customer Care team regarding the appointment referenced in your review. We understand your frustration regarding the cancellation and appreciate the inconvenience this has caused. Solutions were offered to you on the day of the appointment; however, we understand that these were not suitable for your circumstances.
Please accept our sincere apologies for the disruption caused. A member of our Service Management team will contact you directly to discuss this matter further and review the concerns you have raised.
Sam and Cheryl made the purchase…
Sam and Cheryl made the purchase experience very pleasant and easy. Highly recommend Prestige Cars
9 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Sam and Cheryl made your purchase experience so very pleasant and easy! Thank you for highly recommending Prestige Cars Kent and sharing your brilliant feedback!
Bill was very helpful and made the…
Bill was very helpful and made the process super easy
8 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Bill was so wonderfully helpful in making your entire vehicle process super easy! Thank you for choosing Prestige Cars Kent and sharing your brilliant feedback!
Thank you for buying our BMW vehicle…
Thank you for buying our BMW vehicle Kevin and Matt were both very conscientious and he explained the process thoroughly. Fantastic experience all round. Highly recommended.
8 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Kevin and Matt provided such a conscientious and thorough explanation during your purchase of your BMW! Thank you for recommending Prestige Cars Kent and sharing your brilliant feedback!
Top service
Top service - many thanks to Jack for the test drive and informative chat!
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Jack provided such a fantastic test drive and an informative chat! Thank you for choosing Prestige Cars Kent and highlighting our no-pressure, consultative approach!
We visited today and was seen by Joe he…
We visited today and was seen by Joe he was extremely helpful.
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Joe was so extremely helpful during your visit today! Thank you for choosing Prestige Cars Kent and sharing your brilliant feedback!
Sam is a lovely friendly young man…
Sam is a lovely friendly young man explained things very clearly and very helpful we will definitely be returning when I need another new car! Fantastic service with a smile very valuable member of your team. Keep up the hard work Sam.
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Sam provided such clear explanations and a wonderfully friendly service with a smile! Thank you for choosing Prestige Cars Kent and highlighting our valued team members!
Sam was a very helpful young man with…
Sam was a very helpful young man with helping us with buying are car today made us very welcome and amazing service he offered he new he’s stuff
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Sam made you feel so wonderfully welcome with his knowledgeable and amazing service today! Thank you for choosing Prestige Cars Kent and sharing your brilliant feedback!
James k was a fantastic help
James k was a fantastic help! He talked us through everything we needed to know and was extremely helpful. It was such a smooth transaction. We would highly recommend to ask for James K when coming in.
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled James K provided such fantastic guidance to make your transaction wonderfully smooth! Thank you for recommending Prestige Cars Kent and highlighting our commitment to a helpful, informative journey!
Thank James Kay for my visiting at your…
Thank James Kay for my visiting at your garage. Very friendly and helpful!
7 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled James Kay made your visit so wonderfully friendly and helpful! Thank you for choosing Prestige Cars Kent and sharing your brilliant feedback!
We had an issue with our car
We had an issue with our car. Thomas was very helpful,efficient and dealt with our repair in a professional way. Well done.
2 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Thomas handled your repair with such professional efficiency and helpful care! Thank you for choosing Prestige Cars Kent and highlighting our commitment to aftersales support!
Liam very humble
Liam very humble, quick and efficient. He gave us a nice experience. Would definitely recommend to other people.
6 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Liam provided such a quick, efficient, and wonderfully humble experience! Thank you for recommending Prestige Cars Kent and sharing your brilliant feedback!
Excellent by Kevin and Matt
Excellent by Kevin and Matt, would happily recommend and use again
6 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Kevin and Matt provided such an excellent experience that you would happily recommend us!
Smooth process
Smooth process. Made it all very easy.
Polite friendly pick up.
Would use again. Highly recommend.
6 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled our polite and friendly collection service made your entire process so wonderfully smooth!
Exceptional service from James Kay at…
Exceptional service from James Kay at Prestige Cars! James Kay was professional, friendly, honest and incredibly helpful from start to finish. He made the whole process smooth and completely stress-free, going above and beyond to make sure everything was perfect. A real credit to Prestige Cars — highly recommended!
5 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled James Kay went above and beyond to make your entire journey so wonderfully smooth and stress-free! Thank you for recommending Prestige Cars Kent!
Had very good experinces with prestige…
Had very good experinces with prestige cars very friendly staff.Especially James Kay was very helpful to get my new car
5 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled James Kay was so wonderfully helpful in getting you settled into your new car! Thank you for choosing Prestige Cars Kent and highlighting our friendly team!
Had a really good experience seeing and…
Had a really good experience seeing and test driving a used car. James K was very helpful and informative and explained all the underlying detail and finances very well for someone with limited experience purchasing cars!
4 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled James made your test drive and finance explanations so clear and supportive!
A very honest operation
We were helped by Luca while looking at a couple different cars that we had been interested in. They were quite different values and at no point was he pushing the higher value car on us. He was honest when he didn’t have the answer to our questions and made sure to check to ensure he gave us the correct information. This is our second time at prestige and both experiences have been highly positive.
4 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are thrilled Luca provided such honest and pressure-free guidance while you compared vehicles! Thank you for choosing Prestige Cars Kent for a second time and highlighting our dedication to accurate, trustworthy support!
James Kay was outstanding
James Kay was outstanding. Very warm and friendly, taking the time to answer our questions and giving us all the options that we requested so we could make the best decision for us.
At no point did we feel pressured to buy or to follow a different option to the one we were happy to go with.
4 oktober 2026
Omdöme utan inbjudan
Svar från Prestige Cars Kent
We are delighted James provided such a warm, pressure-free environment while helping you explore every option!
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