I am finishing the Press Transform in 2 weeks today. I have often felt hungry especially in the morning when a smoothie isn't quite enough for breakfast. As a result I had to eat alot of fruit hence... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Packaging leaves a lot to be desired, I have ordered my first order to try the protein soup as a lunch option. The soup containers are squished, not very well labelled. Also the pack with the weird ic... Se mer
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Great service from beginning to end. Bought the soup bundle as a gift for someone recovering from a serious health issue and she confirmed they were incredibly tasty. Communication great at all stage... Se mer
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I tried the Press two day juice and soup cleanse and honestly, it really helped calm my cravings and made me feel so much better overall. After that, I went straight into the classic meal bundle, wh... Se mer
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Företagsinformation
Skrivet av företaget
Natural nutrition made easy. PRESS are dedicated to delivering the finest cold pressed juices, detox juice cleanses and healthy meal plans UK wide. Offering quality nutrition to help people live happier, more balanced lives.
Kontaktuppgifter
28 Poland Street , W1F 8QP, London, Storbritannien
- 02036218866
- hello@press-healthfoods.com
- press-london.com
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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AVOID Terrible Service
Really poor service. I ordered the two week meal plan, see below for a *list* of issues I encountered:
Cool packs had split and leaked gel over the entirety of my first delivery, damaging the packaging of all products.
Snack item swapped out for something different both weeks of the plan without asking, despite me ticking the box on the site to ask me before making substiutions.
Part of second delivery went missing and will now be delivered late, having spent several days unrefrigerated in vans, so will be arriving to me on a day I am not home for delivery, inedible. I flagged this was missing as soon as it did not arrive, was told it would arrive later today, which it hasn't. When I flagged this I was sent a screenshot of their (hidden, and not on product pages or at any point in the ordering/delivery date selection process) Ts&Cs stating that they have a 48h window in which to deliver... despite the fact customers are ordered to select one specific day for delivery.
I asked for a partial refund for the bits of the order I did not receive and will not be home to receive when they go out for delivery again, and have been refused this as it is a fresh product so they can't accept returns... yet apparently it's acceptable for me to accept delivery of fresh items that are no longer fresh?
The mango chia pots are inedible, both my husband and I found that they had a distinct vomit taste.
Did not receive the berry breakfast pots I ordered due to a lack of stock... you guessed it, I was not asked if I was happy to accept this substitution despite requesting this as they didn't want my order held up at the warehouse. Rather defeats the point of the option of being informed of any substitutions?
This is an expensive, premium service that has been a let down from start to finish. I had planned to do a four week plan with them when I returned from holiday, but will now absolutely avoid and go with Frive instead, who have much better reviews. I really wish I'd read the poor reviews on here before ordering! AVOID AT ALL COSTS.
22 september 2025
Omdöme utan inbjudan
Svar från PRESS Healthfoods
Hi Charis,
Thank you for taking the time to leave this review.
I am glad that we have since been able to find a suitable resolution for the issues faced with your recent delivery.
As standard, we offer a 48 hour delivery window for all of our orders which is a measure we have in place to avoid products being wasted in the event the recipient is not home to accept a delivery, or if there has been a disruption on route. We have carried out thorough testing to ensure the products safety, I am sorry that on this occasion one of the parcels was mis-sorted to the incorrect DPD depot and this resulted in a 1 day, however I am happy to report this has since arrived and will be perfectly safe to consume.
Regarding the swaps, in the instance that a product goes out of stock, but the item we will be swapping it to is already in the order, we will opt to make the swap automatically to avoid any delays in delivery and disrupting our customers. Especially for our Meal Plans as we appreciate that majority of customers rely on these deliveries for the weekly Meals etc. so we avoid holding the full order where we can. We truly appreciate the feedback here and we are sorry that you have not been enjoying the Mango Chia Bowls, we have fed this back to our Product Team and in the case that you are not enjoying a product please do get in touch with our Customer Experience team and we will be more than happy to discuss the options available to make swaps!
I do hope you have been enjoying the Meal Plan aside from the issues that you have sadly faced, and that the replacement order that is due for delivery today arrives safely so you can continue with the Plan as scheduled.
If there is anything else we can help you with please do let us know!
Kind regards,
Yasmin
TeamPRESS
so not buy from here
31 augusti 2025
Svar från PRESS Healthfoods
Hey Chloe,
Thank you so much for your review!
I have had a look into your conversation with our Customer Experience Team and I can see we are still awaiting a response from yourself regarding a negative taste experience, and we were so sorry to hear that you did not enjoy the Juices.
I have now followed up in the email chain to see if we can come to a suitable resolution for you, I look forward to hearing back from you!
Kind regards,
Georgina
TeamPRESS
Excellent customer service
Excellent customer service. I contacted them via email on a Sunday night and they got back to me early Monday morning.
21 september 2025
Omdöme utan inbjudan
Svar från PRESS Healthfoods
Hey Allie,
Thank you so much for taking the time to leave a review!
We are so pleased to hear that you are satisfied with the level of service received, we always strive for speedy responses!
I will report the fab feedback to the Team, if you need any recommendations or help in the future please do not hesitate to reach out!
Kind regards,
Georgina
TeamPRESS
I did the 3 day beginners juice cleanse…
I did the 3 day beginners juice cleanse and I’ve never done one before but wow I am so impressed by the results! As someone who really struggles with gut health and bloating this has been the kick start I needed to continue my journey into losing weight! I was 12st 9lbs when I started and after just 3 days I was 12st 2lbs.
16 september 2025
Svar från PRESS Healthfoods
Hey Jessica,
Thank you so much for your fabulous review!
I am so pleased to hear that you have noticed such wonderful results following on from the Juice Cleanse, this is great to hear!
Please do let us know if you ever require any recommendations for future Cleanses, we would be more than happy to help!
Kind regards
Georgina
TeamPRESS
Taste somewhat disappointing
The delivery and presentation of the products were really great. However, the taste of some of the juices were not pleasant at all. This might be just personal taste, but I found the celery and the lean greens ones to be completely intolerable. Given that these juices make up a bulk of the juice/soup cleanse I was let not being able to experience the full cleanse as I couldn't drink these at all.
12 september 2025
Svar från PRESS Healthfoods
Hi Dawn,
Thank you so much for taking the time to leave this review!
We are glad to hear the delivery and packaging created a positive impression! I am so sorry that some of the Juices were not to your liking, the two Green Juices listed are our only vegetable only (excluding small amounts of lemon) Juices so they can take some time to get used to, but the benefits are fantastic and add some amazing nutrients and vitamins to our Cleanses.
I hope you enjoyed the other Juices, Shakes and Probiotic waters that were included in your Cleanses and if you ever wish to take part again but possibly look to have the Lean Greens and Celery swapped for alternatives please do reach out to our Customer experience team and we will be more than happy to help!
Kind regards,
Yasmin
TeamPRESS
❤️❤️❤️❤️
Had a mix up with the orders.After a review someone quickly reached out to me, offering to send me the correct drink and even sent some freebie’s as a sorry! So cute
16 september 2025
Omdöme utan inbjudan
Svar från PRESS Healthfoods
Hey Teagan,
Thank you so much for leaving this 5* review!
We are so thrilled that we were able to resolve the issue you had with your recent order and make the experience a more positive one! Our customer experience team is available 6 days a week should you ever have a question or concern so please do get in touch if you ever need anything!
We hope to see you again soon!
Kind regards,
Yasmin
TeamPRESS
Horrible experience with customer…
Horrible experience with customer service. Juice takes like crap too
25 augusti 2025
Svar från PRESS Healthfoods
Hi Christina,
Thank you for taking the time to leave this review.
We are sorry that your initial experience was not a positive one. I have looked into the situation and can see a Subscription was created within your first order with us, however this seems to have selected by mistake and the second instalment had been delivered at the point of contacting our Customer Experience team. As we do not accept returns due to the fresh nature of our products, we were limited in resolution options however, I can see that we came to a suitable resolution in the end.
I do hope you enjoyed some of the products included, if you have any other questions or need any further assistance please do let us know.
Kind regards,
Yasmin
TeamPRESS
Happy Press Customer
so happy with my Press delivery, great selection of juices and the new branding is sooo nice 👌 can’t wait to try the new meals.
12 september 2025
Svar från PRESS Healthfoods
Hey Danielle,
Thank you so much for leaving such a lovely review!
We are so glad you are enjoying the range of products you have tried and loving the new branding, we will be sure to pass that onto our Design Team!
We can't wait to see you again soon!
Kind regards,
Yasmin
TeamPRESS
I love every Press product I’ve tried
I love every Press product I’ve tried! I do like fruits and veg a lot but I even thought the celery juice is pretty good considering I generally dislike celery. Somehow they make everything taste great and the results are amazing when you commit to it! I’ll always come back to Press, fantastic customer service too 🌟
12 september 2025
Omdöme utan inbjudan
Svar från PRESS Healthfoods
Hey Rachel,
Thank you so much for your 5* review!
I am so pleased to hear you have been enjoying our Products, and that our Customer Service has been fantastic, I will pass the good news along to the Team!
Please let us know if you ever need any recommendations for future products, we are always more than happy to help!
Kind regards,
Georgina
TeamPRESS
Feel so much better for doing the 3 day cleanse!
7 september 2025
Svar från PRESS Healthfoods
Hey El,
Thank you so much for the wonderful review!
It is wonderful to hear that the Cleanse has had a positive effect, I am so glad you enjoyed it!
If you ever need any assistance please do not hesitate to reach out, we would be more than happy to help!
Kind regards,
Georgina
TeamPRESS
Great soups!
Really like the soups. The juices very acidic using for a whole week’s cleanse so would probably just do 2-3 days in future. Definitely need a mouthwash afterwards to protect those teeth! The first product delivery was very late and things were missing, then arrived in multiple deliveries over a week by which point some of the products were going past their use by date. However, customer service did eventually provide a refund and the 2nd delivery was fine-all there and on time. Wasn’t a huge fan of the meals - bit bland but would probably do a soup cleanse again at some point.
7 september 2025
Svar från PRESS Healthfoods
Hi Alanna,
Thank you so much for taking the time to leave this review!
We are so glad to hear that you enjoyed the Soups and would try one of our shorter Soup Cleanses next time! I am sorry to hear that there were some delivery issues and delays but it sounds like you were able to complete the Cleanse in full once we arranged for the missing items to be resent!
Regarding the Meals, I can see you tried 3 of the range of 7 that we have on offer so I hope you will be able to give the others a try next time and find one that is more to your liking! We are working on some new Meals currently as well so fingers crossed they will be launched very soon!
We look forward to seeing you soon!
Kind regards,
Yasmin
TeamPRESS
Loving the green juice!
Loving the green juice, berry juice, meals and immunity shots! The Thins are also a great on the go snack too. Feeling energised after a few weeks of travelling and eating out.
7 september 2025
Svar från PRESS Healthfoods
Hey Tessa,
Thank you so much for taking the time to leave a review, it is greatly appreciated!
I am so pleased to hear you have enjoyed our products, and that you have been feeling energised, that is always the goal!
Please do let us know if you have any issues or if you need any recommendations for future orders, we are always more than happy to help!
Kind regards,
Georgina
TeamPRESS
I ordered the Power Week (my go-to…
I ordered the Power Week (my go-to PRESS product) and absolutely loved it. The two-day juice cleanse is the perfect way to kick off the reset, and then you ease into the five days of the meal plan, which makes the whole week feel really balanced. I honestly love all of the meals - but the Orzo is definitely my favourite.
The service was brilliant too - everything arrived on time, super fresh, and the box was packed with ice so it all stayed perfect. I also really appreciate that you can pick an exact delivery date. It takes away that usual hassle of having to plan and order days in advance like you do with other sites.
I always feel so much better after a Power Week - lighter, more energised, and motivated to keep going with healthier habits.
7 september 2025
Svar från PRESS Healthfoods
Hey Mona,
Thank you so much for your wonderful review!
What fantastic news that you have enjoyed the process from start to finish, that is our goal! It is so great that you found the Press Power Week to be beneficial, and that the service was top notch too, we are so pleased to be able to supply this service!
We are always happy to help with recommendations for future orders, so should you need any, please do let us know!
Kind regards,
Georgina
TeamPRESS
Absolutely Fabulous
The experience was amazing from start to finish, beaut website, speedy shipping, delicious products and lovely presentation! Thanks so much Press, I’ll be back soon!
5 september 2025
Svar från PRESS Healthfoods
Hey Georgina,
Thank you so much for your 5* review!
We are so pleased to hear you have enjoyed the service, that is great news!
Please let us know if you have any questions and we would be more than happy to help!
Kind regards,
Ami
TeamPRESS
These were absolutely amazing and a few…
These were absolutely amazing and a few weeks later I can see a change in my overall bowel movement and digestion which is what I originally struggled with!
17 augusti 2025
Svar från PRESS Healthfoods
Hey Roksana,
Thank you so much for your 5* review!
We are so pleased you have noticed positive effects on your digestion, that is fantastic!
If you ever wish to get any recommendations for future purchases, please do not hesitate to reach out, we are more than happy to help!
Kind regards,
Georgina
TeamPRESS
I like it
A bit expensive but I like their products. They taste nice and the delivery is usually very quick.
After 3 orders, they always have some juice press missing, they replace it with a different flavour, but it would be nice for once to get all of the juice I've ordered.
28 augusti 2025
Svar från PRESS Healthfoods
Hey Meg,
Thank you so much for your fabulous review!
We are so pleased to hear you have been a fan of the Juices, but I am so sorry to hear there have been a few discrepancies in your deliveries, I am glad we were able to sort this out for you!
Please do let us know if you ever need any help, or if you'd like any recommendations for future orders, we are always more than happy to assist you!
Kind regards,
Georgina
TeamPRESS
amazing service
I ordered the three day juice cleanse and it was amazing. The customer service is great and they are very responsive. I had an unexpected item swap in my order and reached out to Yasmin S to see if there was anything we could do about it and she gave me an instant reply and solved my issue.
7 september 2025
Omdöme utan inbjudan
Svar från PRESS Healthfoods
Hey Shalini,
Thank you so much for taking the time to leave such a lovely review!
It is fantastic to hear that Yasmin was able to help you resolve your query quickly and efficiently, I will pass on the brilliant feedback!
Please do not hesitate to reach out should you need any further assistance, we are always more than happy to help!
Kind regards,
Georgina
TeamPRESS
Delicious
Delicious, clean products - can’t get enough of the soups.
Did the cleanse trick - was almost too much juice.
2 september 2025
Svar från PRESS Healthfoods
Hi Helen,
Thank you so much for your 5* review!
Our Soups are such a staple in our offices, so we are so glad that you agree. We hope you give some of our other ranges a try next like our Meals or Breakfast pots.
See you again soon!
Kind regards,
Yasmin
TeamPRESS
Tasty, well packaged, all around fantastic products!
Tasty, well packaged. Best cleanse brand out there in my opinion. No hidden sugars. Good variance of flavours throughout the daily cleanse . I did two days and felt amazing after!
5 augusti 2025
Svar från PRESS Healthfoods
Hey Daisy,
Thank you so much for your 5* review!
That is great to hear our Advanced Juice Cleanse left you feeling amazing and the different Juices offered per day offered a good amount of variety!
We can't wait to see which Cleanse you try next!
Kind regards,
Yasmin
TeamPRESS
First time order - very impressed
Very easy to order and great to just be able to order without any subscription. Delivery has been really prompt as well and packed well with cool packs. I’ve tried a 3 day reset then ordered some of the items separately to continue on my journey. The breakfast oats and ginger shots are really great! Main meals super easy to cook and it has been nice to see no added artificial flavours in any of the items.
2 september 2025
Svar från PRESS Healthfoods
Hey Charlotte,
Thank you so much for your rave review!
It is so great to hear since finding PRESS, everything has been super positive and you've found some products that hopefully are becoming your new faves!
We hope to see you again very soon and if you ever need any support please do reach out to our Customer experience team!
Kind regards,
Yasmin
TeamPRESS
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