The SIM card did everything it was supposed to, from landing in Hong Kong on our way to China and for the whole 26 days thereafter. It picked up the network once installed and swapped networks seamles... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It worked once I landed in the UK, didn’t work immediately when I arrived in US but that’s okay because the assistance I received from the help-desk was great.
We gave a 5 star review because 1. Ordering the prepaid SIM was easy 2. Delivery was very quick and efficient. 3. Instructions on installing and activating the SIM where easy to follow. 4. And... Se mer
We are travelling in Europe, both with multiple 30-day travel sims we swap out as required. At the change over date, month 3, my wifes new sim would not connect. Anna, with Alvins support, maintain... Se mer
Företagsinformation
Skrivet av företaget
PrepaidSIMs provides the best international eSIMs & SIM Cards for Aussie travellers. Trusted by 150,000+ customers. With coverage in over 150 countries across nearly every continent, from Europe to Asia and the Americas, we're here to help you avoid roaming fees and connect like a local on your adventures abroad!
Kontaktuppgifter
Australien
- prepaidsims.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great coverage and service
Great coverage and service. Been through north and south of the US. No problems. Easy activation.
Super easy to set up
Super easy to set up. First time using an esim on my iPhone 15 Pro and it was a breeze. When we landed, we got on the airport wifi and scanned the QR code. This installed the esim and it connected straight away.
Esims were easy to buy and work perfectly
Esims work excellent all over uk and europe. Would definitely buy them again.
Will NEVER use e-sims again!!
Just returned from a month travelling Asia... Indonesia, Hong Kong, Vietnam and Singapore. Our Asia Prepaid sims didn't miss a beat! Activated them on arrival in Indonesia, kept them installed till we left Singapore. Our prepaid sims instantly worked at soon as we landed in the country... we didn't have to do any adjustments. We have previously tried e-sims and apart from complicated activation procedures, we never once got them to work! With Prepaidsims installation and activation was so simple. Install sim, change roaming and you're done.
Even with data only my wife and I were able to communicate through WhatsApp very successfully in all the countries.
Prepaidsim will be our communication choice from now on. ♥️ it!
Very convenient and great support.
Very convenient, great and timely support. We really appreciated the support received. We used in Korea and now in Japan, will use one in Shanghai soon.
Excellent service
Excellent service! Selected the incorrect travel dates when purchasing however the wonderful support team were able to update the dates within a couple of hours of me reaching out for support.
Very happy with eSIM. Using eSIM is new to us so initially…
Using eSIM is new to us so initially experienced difficulties to get the system going. We found the support provided by the Prepaidsims was timely and very helpful. We were able to resolve all issues to get system going. Very happy with products and support received, will definitely use them again in the future.
Soon as i arrived it was working
Soon as i arrived it was working , i did run out of data the day before i flew home causing issues
Setting up was hard
Setting up was hard and I couldn’t do it until I got to my hotel. Unfortunately I had to ring the hotel for their courtesy bus so I had to get a stranger to ring for me - that wasn’t good. Apart from that it worked well.
Good coverage whilst travelling UK and…
Good coverage whilst travelling UK and Belgium. Right amount of data included for time period. Easy to purchase and download.
Another satisfied customer indeed
Honestly, at first I was in doubt about IT . BUT, because the customer service was really great (thanks ti Alvin).I gave it a try and my total review was 10/10.
I am not good with technology and it became simple because I just need to take out my old sim card (which is very reassuring that I will not be charged by my own network provider) and insert the provided sim card and GO...
I dodnt order the esim bec it will be complicated to me BUT Yes, you can get either one.
Again, thanks
Ferdie
Brisbane,🇦🇺 to 🇰🇷 March 2026
Prompt response if assistance is…
Prompt response if assistance is needed. Connection is immediate is following the steps correctly.
Has worked really well
Has worked really well. At the beginning I couldn't find the esim
Emailed support, they said look in scam folder eventually found it. The support team was quick and excellent. Would highly recommend the company.
Great sim with no tech dramas
Great sim with no tech dramas. Easy to setup and good service around our trip of New Zealand’s north and south islands
Sim arrived quickly
Sim arrived quickly. Easy to install and use - connected quickly and easily to local network
I placed the sim cards in our phones…
I placed the sim cards in our phones while still on our flight from Australia to New Zealand leaving them turned off.
On landing turned them on & worked straight away so i could use the maps in our phone to get hire car to where we needed to be.
Used for 3 weeks in New Zealand with no issues keeping in contact family & friends through data-based massager & calls. Even using face time with the grandkids to show them where we were.
Did lose signal a couple of times but this is normal with any phone service. 10/10
Isssues setting up eSim on the phone
I had some issues setting up esim for my wife and the support received was fantastic because
- responsiveness to my issues
- patience and providing solutions and asking questions
- experience provided that got the problem fixed
I highly recommend to use them anytime.
Set the wrong start date for my sim problem solved
I had set the wrong start date to activate my sim when visiting Thailand. A couple of emails and the issue was fixed. So good so grateful. All round great service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








