Banner for Premium Paints

Premium Paints Omdömen 

1 028
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I don't have a problem with the quality of the paint but make sure you over order as they cannot colour match. In fact the second tin was the wrong colour of grey and when I met up with the previous c... Se mer

Betygsatt 5 av 5 stjärnor

Ordered easily, delivered quicker than expected. I am returning product as my customer was not happy with the colour ?? She wanted black and it was black !! Not Premium paint’s fault and have agreed... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Se mer

Företaget har svarat

Företagsinformation

  1. Färghandel
  2. också i
  3. Gör-det-självbutik

Skrivet av företaget

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Skrivet av företaget

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(1 028)

330 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Gloss, oil based paint

Quick uncomplicated ordering and delivery.
Goods well packed.
This is my third purchase from this seller.
Happy with product and service.

29 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback! We really appreciate it.

Betygsatt 4 av 5 stjärnor

Excellent product

Excellent product! Couldn't be happier with the finish, looks good and professional, the only advice I would give is make sure you fill any cracks (no matter how small) before hand as the cracks will show through once the resin sets.

The only reason for 4 stars is the delivery was a bit slow, it was suppose to be a few working days but took closer to 2 weeks, apparently there was a stock issue.

30 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback.
My apologies for the speed of delivery issue - this is not the standard of service we aim to provide at Premium Paints, and we are working to put systems in place to mitigate issues like this in the future.
Your patience with this matter is greatly appreciated, and I'm glad to hear you are loving the paint itself!

Betygsatt 1 av 5 stjärnor

Delivery time was not good the only…

Delivery time was not good the only decent delivery time was the last order I made and you sent me the wrong colour and type you would think after two previous orders you would get it right you never sent me my order until you got your wrong item back

29 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review. Sending the wrong colour and product is well outside our normal standard and we completely understand the frustration.

In this instance, the wrong item was picked at our end. All returns come back to us before a replacement goes out so we can trace where it went wrong, which added to the wait.

It shouldn't have taken as long as it did, but we're glad it was resolved in the end.

Betygsatt 4 av 5 stjärnor

The paint was delivered on time and was…

The paint was delivered on time and was very good but we ran out of paint we re ordered but it was out of stock and after chasing delivery a couple of times you told us that you couldn't tell us when delivery would be so we cancelled and ordered paint from another supplier

28 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review, and we're glad the first order performed. Not being able to give you a concrete restock date is not the standard of service we aim to provide.

Unfortunately, in this instance, our supplier couldn't confirm a delivery date for us, which left us without one to give you.

Betygsatt 5 av 5 stjärnor

Very quick delivery of the order

Very quick delivery of the order, very easy to order and an amazing product certainly makes the job of painting fence panels much easier

28 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review! Always great to hear back from our customers.

Betygsatt 5 av 5 stjärnor

GOOD SERVICE…

Good service from Jack when I had delivery issues. Paint spreads well. Time will.tell how long it lasts on door steps and paved patio.

28 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the lovely review, I'll make sure to let Jack know you appreciated his help!

Betygsatt 1 av 5 stjärnor

Waited 3 weeks for next day delivery…

Waited 3 weeks for next day delivery when I spoke to delivery company it was damaged they didn’t tell paint company that was left down to me poor courier company even worse paint company was promised the next day delivery because of this two weeks later the product arrived paid twice the amount anywhere else but didn’t mind as it was next day never use this company

28 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review. A three-week wait is well outside our normal standard and we completely understand the frustration.
In this instance, a late delivery into our warehouse held up the orders behind it, including your replacement for the original tin that was damaged in transit.

Betygsatt 1 av 5 stjärnor

charging over £50 to deliver paint that…

charging over £50 to deliver paint that takes 2 weeks to arrive is a joke. Don’t answer the phone. Don’t reply to emails. Keep well away.

28 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review. A two-week wait is well outside our normal standard and we completely understand the frustration.

In this instance, a late delivery into our warehouse held up the orders behind it, and our response times slipped alongside it while we worked through the backlog.

Betygsatt 1 av 5 stjärnor

Customer service is atrocious.


We initially ordered two tins of tarmac sealant. Unfortunately, one arrived severely damaged in transit and was impossible to open. Even the delivery driver commented that this was a regular occurrence with the company, apparently due to poor handling and inadequate delivery logistics.

We contacted the company, who agreed to send a replacement. They collected the damaged tin within 24 hours, but it then took over a week for the replacement to arrive. As we were working to a deadline, we unfortunately had to place a second order, which itself took nearly two weeks to arrive.

Throughout the process, communication by email was extremely disappointing. Responses were slow, unhelpful and felt focused on avoiding the financial consequences of their own delivery and logistics failures rather than actually resolving the issue for the customer. There was very little sense of ownership or urgency, despite the problem being entirely outside our control.

The product itself is fine, but the overall customer experience was extremely poor. The level of service and organisation is simply not what I would expect from a professional company. After this experience, I would not use them again and certainly cannot recommend them.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review. A replacement taking over a week, and a reorder taking nearly two, is well outside our normal standard and we completely understand the frustration, particularly with a fitter booked.

In this instance, the damaged tin was reported to us at 1:26pm and our first response from a member of staff was emailed at 1:29pm, to request further information. By 2pm a return label was sent and a replacement had been arranged.

The wait after that came from an unpredicted and lengthy delay from our manufacturer, which unfortunately affected our estimated delivery dates across that period.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Item well packed and delivered quickly 👌

29 maj 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the review, we really appreciate it!

Betygsatt 5 av 5 stjärnor

I purchased the Everest-Ultimate QD…

I purchased the Everest-Ultimate QD Concrete floor/patio paint for my slabs and I have just painted them.
So far it's looking great so I'm just about to order more.
I used Sandtex Masonry Paint before but unfortunately it started to come off but now realise it's not for concrete slabs/paths!!

27 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback, always great to hear customers happy with their results!

Betygsatt 5 av 5 stjärnor

Good quality paint and primer.

Good coverage and product appears to have taken well. Delivered on time.
Lid of the tin a bit of a nightmare to get off due to its flimsy nature.
Well pleased overall with the product.

30 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback, we always appreciate hearing back from our customers.

Betygsatt 4 av 5 stjärnor

Good quality product disappointed with…

Good quality product disappointed with deliver said 2-3days took 5 days. Very good coverage

30 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback, we really appreciate it.
We are doing our best to mitigate these cases of courier delays, but unfortunately our options are quite limited - simply due to the nature of the goods that we ship.
However, we will keep exploring alternatives until we can get the most reliable results on delivery estimates for our customers.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Delivered on time, paint was packed in such a way as to make spillage virtually impossible.

27 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for the feedback, we really appreciate your input.

Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent from ordering to obtaining the paint.Thank you.

29 juli 2026
Logotyp för Premium Paints

Svar från Premium Paints

Thank you for sharing your experiences with us, we always appreciate hearing back from our customers.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer