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Premier Flights Omdömen 

13
•
TrustScore 3 av 5

2,8

Resebyrå
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Resebyrå

Skrivet av företaget

Experience the epitome of luxury travel at Premier Flights, where business and first-class flights blend sophistication with unbeatable affordability.

Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

13 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,8

Alla omdömen

(13)

1 omdöme under de senaste 12 månaderna

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Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

⭐☆☆☆☆ Zero empathy or professionalism…

⭐☆☆☆☆ Zero empathy or professionalism from Expedia customer representative Vannesa when we experience a missed flight with Air Premia. After missing our flight to Japan, we dealt with a representative who was incredibly rude, dismissive, and entirely lacked empathy. She left us on hold for an hour without updating us, ignoring our situation entirely.This trip was an urgent family emergency—I needed to get to Japan to support a heavily pregnant family member while her spouse is deployed overseas. The representative treated us with complete indifference during a high-stress moment.Highly disappointed in Expedia's lack of customer care and dignity. Avoid Expedia if you value basic customer service when things go wrong.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam - you can get flights far cheaper online and their registered office on their company website is a false location.

25 november 2024
Omdöme utan inbjudan
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Svar från Premier Flights

Dear Rhori Stein,
Trust you are keeping well!
Can you please share the details which dissatisfied you & made you think we are scam?
We are a reputable & ATOL protected company and we thrive in providing top-notch services to our esteemed clients.
We would highly appreciate your cooperation in this regard so we can resolve your issue accordingly.

Regards,
Premier Flights Team

Betygsatt 5 av 5 stjärnor

Jenny was very friendly and helpful

Jenny was very friendly and helpful. Got me the flights I wanted. I highly recommend the service.

20 november 2024
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Svar från Premier Flights

Dear Ginoserge Musungay,

Thank you for your kind words and for taking the time to share your experience with Premier Flights. We’re thrilled to hear that Jenny was able to assist you in finding the flights you wanted and that our service met your expectations.

At Premier Flights, we pride ourselves on delivering exceptional customer service, and it’s feedback like yours that motivates us to keep striving for excellence.

Please don’t hesitate to reach out if you require any assistance in the future—we’re always here to help.

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Great service from Esha who secured us…

Great service from Esha who secured us a competitive price for our flights. Very quick to respond, I would recommend contacting Esha for a quote.

2 oktober 2024
Omdöme utan inbjudan
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Svar från Premier Flights

Dear Andrew Gray,

Thank you for sharing your experience with Premier Flights! We’re delighted to hear that Esha was able to secure a competitive price for your flights and provide you with prompt, efficient service.

Our team is committed to ensuring that every customer receives exceptional support, and it’s wonderful to know Esha exceeded your expectations. Your recommendation means a lot to us.

If you need assistance in the future, please don’t hesitate to reach out. We’ll be more than happy to assist you again.

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Fantastic service

Yet again Bella managed to serv me with possibly the best service out there. Changed my flight for me with lots of problems for her to overcome. I can’t thank her enough. Wouldn’t think of going anywhere else.

29 juni 2024
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Svar från Premier Flights

Dear Neil Hendry,

Thank you for your continued trust in Premier Flights and for taking the time to share your experience. We’re thrilled to hear that Bella was able to assist you once again, overcoming challenges to ensure your flight changes were handled seamlessly.

Providing exceptional service, even in the face of complexities, is something we take great pride in, and Bella's dedication is a shining example of that. Your kind words and loyalty truly mean the world to us.

Please don’t hesitate to reach out for any future travel needs. We’re always here to help and ensure your experience remains nothing short of excellent.

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Great customer service

Sam was great! He was incredibly attentive, great customer service from start to finish.!

28 mars 2024
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Svar från Premier Flights

Dear Gillian Cual,

Thank you for your wonderful review! We’re delighted to hear that Sam provided you with attentive and excellent customer service from start to finish.

At Premier Flights, we strive to make every customer’s experience as seamless and enjoyable as possible, and it’s fantastic to know that Sam delivered on that promise.

We truly appreciate your kind words and look forward to assisting you again in the future. Please don’t hesitate to reach out whenever you need us!

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Great experience in booking flights

Bella was great in assisting me today. She offered me several flight options and was a pleasure to work with, she was kind, patient and helped me with a problem I was having. She was also quick in her responses and very polite. I am very impressed with the service she provided, no problem in recommending her

11 mars 2024
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Svar från Premier Flights

Dear Linda Tippett,

Thank you for sharing your fantastic experience with Bella and Premier Flights. We’re thrilled to hear how she went above and beyond to assist you with multiple flight options and resolve the issue you were facing.

Bella’s kindness, patience, and quick responses reflect our commitment to providing exceptional customer service, and we’re delighted that her efforts left such a positive impression on you.

Your recommendation means so much to us, and we truly appreciate your kind words. Please don’t hesitate to reach out again whenever we can assist you in the future!

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Booked with travel agent Haroon

Booked with travel agent Haroon, 2 return business class tkts LHR-Shanghai-Auckland with China Eastern Airways. Now in New Zealand and writing this review. Agent Haroon was very professional in sourcing the flights and bookings and nothing was a problem. The 2 flights we have had to get here were great. Food excellent.
We'll definitely book next time with Premier Flights

23 februari 2024
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Svar från Premier Flights

Dear Paul Thompson,

Thank you for taking the time to share your experience with Premier Flights. It’s fantastic to hear that Haroon was able to professionally source your business-class tickets and ensure a seamless booking process for your journey to New Zealand.

We’re delighted that your flights with China Eastern Airways were enjoyable and that you appreciated the excellent food onboard. It’s always our goal to make your travel experience as comfortable and hassle-free as possible.

Your kind words and loyalty mean so much to us. We can’t wait to assist you with your next booking and continue providing you with the top-notch service you deserve.

Safe travels and warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Absolutely brilliant service from this…

Absolutely brilliant service from this company I contacted them for prices to Brisbane and they found me an excellent price for a business class flight
Very helpful all through

28 december 2023
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Svar från Premier Flights

Dear Karen Gibbs,

Thank you for your fantastic review! We’re thrilled to hear that our team was able to assist you in finding an excellent price for your business-class flight to Brisbane. Providing brilliant service and helpful support throughout your booking process is always our goal.

Your kind words mean so much to us, and it’s feedback like yours that motivates us to continue delivering top-notch service to all our customers.

Please don’t hesitate to reach out for any future travel needs. We’d be delighted to assist you again!

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Exceptional Service from Premier Flights

I recently booked a family vacation with Premier Flights through their Business Class service and was thoroughly impressed. Their team was professional, offering personalized destination recommendations and a seamless itinerary. The booking process was straightforward, with no hidden fees. We received excellent accommodations and 24/7 support throughout our trip. Their attention to detail made our travel experience stress-free and memorable. Highly recommend!

18 november 2023
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Svar från Premier Flights

Dear R. Nawaz,

Thank you for sharing your wonderful experience with Premier Flights! We’re delighted to hear that our Business Class service exceeded your expectations and helped make your family vacation truly memorable.

Providing professional, personalized recommendations and ensuring a seamless itinerary is what we strive for, and it’s fantastic to know you found the booking process straightforward and transparent. We’re especially glad that our 24/7 support and attention to detail added to the ease and enjoyment of your trip.

Your kind recommendation means so much to us. Please don’t hesitate to reach out for your future travel plans—we’d be thrilled to assist you again!

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

My Morocco Trip

I recently booked a trip to Morocco through PremierFlights, and it was an incredible experience from start to finish. The team crafted an itinerary that perfectly balanced cultural immersion and relaxation. Our guide was knowledgeable, friendly, and made sure we got the most out of every destination. The accommodations were top-notch, offering comfort and a genuine taste of Moroccan hospitality. Premier Flights exceeded my expectations, and I can't wait to plan my next adventure with them!"

19 november 2023
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Svar från Premier Flights

Dear Sajid Hussain,

Thank you for sharing your incredible experience with Premier Flights! We’re thrilled to hear that your trip to Morocco was everything you hoped for and more.

Crafting an itinerary that perfectly balances cultural immersion and relaxation is something we pride ourselves on, and it’s fantastic to know that you enjoyed every aspect—from the knowledgeable guide to the top-notch accommodations and authentic Moroccan hospitality.

Your kind words inspire us to continue delivering exceptional travel experiences. We can’t wait to assist you with planning your next adventure and making it just as memorable!

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Booked my business class through…

Booked my business class through them.Honestly it was a good experience. Full five from my side

19 oktober 2023
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Svar från Premier Flights

Dear Suleman Habib,

Thank you for your kind words. We’re delighted to hear that your business class booking experience with Premier Flights was a good one.

It’s always our goal to make the booking process seamless and enjoyable, and your positive feedback means so much to us.

We look forward to assisting you with your future travel plans and delivering the same level of excellent service.

Warm regards,
The Premier Flights Team

Betygsatt 5 av 5 stjärnor

Truly Premier Services :)

I can't thank Premier Flights enough for helping me book a business class flight to Sydney. The process was straightforward, and the price was unbeatable.

9 november 2023
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Svar från Premier Flights

Dear Ethan,

Thank you for your wonderful review! We’re thrilled to hear that booking your business class flight to Sydney with Premier Flights was such a smooth and enjoyable experience.

We’re glad we could offer you an unbeatable price and make the booking process straightforward. Your feedback is truly appreciated, and we look forward to assisting you again for any future travel needs.

Warm regards,
The Premier Flights Team

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