Pottery For The Planet Omdömen 118

Love these Mugs,
Absolutely love these mugs as do my students. They not only look great but feel earthy and warm in one’s hands.
I was delighted in the turnaround time and the Care and delivery of the large order.
Thank you once again
Valerie

Easy to navigate and purchase. Order notes were not ignored. Fast delivery. Thank you to the efficient Pottery team :)

We love our pottery for the planet cups and our customers can’t get enough of them too! I especially love pottery’s sustainability message and their beautiful designs

My order came extremely promptly, nothing broken and was oh so beautiful. I had a couple of glaze and shape preferences and you kindly sent me the ones i preferred. The Postmistress is a new store and the experience with you has encouraged me in my new venture. So happy.

Pottery for the Planet is a beautiful business, I love everything about it and Jess's customer service is unforgettable and the reason I return.

Product 15/10 Customer Service 15/10
Commitment to quality, communication & service 100/10 Never not even once in the 8 years we have stocked Pottery for the Planet have we even been disappointed, Simply the best company to deal with.
Couldn't not love these guys anymore they are the best. Wouldn't stock anyone else <3 they had me at Hello.

Professional and friendly. Set your account super easy. Everything arrived safe and intact. Great product

Would have loved a bit more variety in the designs we received

Great and efficient service. Couldn’t choose a favourite from my order. The mugs are gorgeous, (I couldn’t help myself and kept just one coffee cup for me :)
Looking forward to adding more to my collection. Thanks to all the team.

All round great service

Our customers love the beautiful range of reusable cups and bowls so we;ve just started offering condiment bowls which have been received well. All the products are well made and the colours are great. We have always received excellent customer service, more recently we had a damaged item arrive, this was dealt with promptly and to our satisfaction. We highly recommend Pottery for the Planet.

Exceptional customer service & individualised support!

I ordered 3 items. 2 cups were perfect and just as photos showed online. I also ordered a Merlin travel bowl, which was a completely different colour to that in the two photos for this item online. I emailed to ask how to rectify this and was told that this was just the colourway and all other available stock for this item were the same colour. I am disappointed that the item does not show the variations in colourway as I would not have ordered this colour if I had known. The customer service surrounding my enquiring about this has been blunt, lacking consideration/care or action and has been pretty disappointing. The quality of the cups that I have ordered this time and in the past have been good, but are not enough to bring me back when the customer service is as it has been. Small Fires brand are just as beautiful and their customer service is great!

product presentation, packaging, response time, environmental focus

Always amazing products, great quality. Shipping is easy and we never have an issue!

Monthly visits including free delivery are very helpful. As is the marketing content. And offer to fill out current range without having to do another bulk order.

My order was shipped quickly and well packed. The products are beautiful.

Very quick and friendly service, amazing quality of products!
We will definitely order here again. :)

Absolutely love your products, they are so gorgeous. Customers are loving them beautiful and unique vases. Also fantastic packaging, the delivery man accidentally dropped my boxes and they rolled down the driveway and I had no broken items!