PopSockets Omdömen 

105
•
TrustScore 2 av 5

2,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

iPhone hoesje besteld met accessoire. Was al een flink bedrag en duurde lang voor het binnen was. Bevalt niet, nu retour, kost nog eens ruim 55 euro aan verzend- en douanekosten. Want de bestelling kw... Se mer

Betygsatt 1 av 5 stjärnor

Ordered 2 items, but they didn't deliver the entire order. After contacting them twice with a slow response, they informed me that my delivery had already been made. Reminding them again that they did... Se mer

Betygsatt 3 av 5 stjärnor

Ordering and delivery went well. The item is nice but when the thing is open and I’m using it it has ridges that are actually starting to dig into my fingers . I’ve started to alternate which fingers... Se mer

Betygsatt 4 av 5 stjärnor

I just ordered the Bohemian MagSafe design for my iPhone 13 pro max last week and it just arrived. I am a bit sad because the design is faded and it looked like it was printed at the verge of ink runn... Se mer

Företagsinformation

Informationen kommer från olika externa källor

PopSockets makes expanding phone grips, mounts and wallets. Use them for gripping, propping, cord management, and looking good. PopSockets Grips are removable, reusable – and now available with a new Swappable Design!


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

105 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,1

Alla omdömen

(105)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant for me..

Honestly I can’t fault the whole experience. My daughter wanted to design her own socket and after reading the reviews I decided to do a test order. I personally placed a order for the stitch socket and worried from the moment I did. The order was placed on a Saturday and it was shipped on the Monday fully traceable with the U.K. link also provided. I checked the link a couple of times and it was fully working.
I placed the order to receiving it in literally 4 days and 1 of those days was a weekend.
The item arrived in good condition and stuck to my phone well. I have even removed the head of the swappable socket with out any problems.
I would and will use them again.

19 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shipping issues and bad service

*UPDATE*
So it turns out they canceled my order because the items were out of stock this whole time.

I know their website says they are experiencing longer shipping times due to the virus but the last time I was given an update was on the 29th and it was just an email with a chart saying when orders should be expected to go out. I tried contacting them just for an update but they haven’t gotten back to me. All I want to know is where my package is and if it’s even still going to ship.

4 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience with this company

Terrible experience with this company. They let you buy 2 popsockets and tell you that they're fully swappable. Yet there are now different types of bases so surely when you add these to your basket you should be made aware that the replacement head you've bought is or isnt compatible. Waste of money.

23 april 2020
Omdöme utan inbjudan
Logotyp för PopSockets

Svar från PopSockets

Hi Aaron, my name is Joseph -- I am a customer advocate at PopSockets.
I'm sorry to hear that your recent PopSockets purchase didn't meet your expectations.
I want to let you to know that we do offer a brief description for every product on our website; including whether it belongs to our new swappable eco-system or if it's a classic (non-swappable) version. If you experience any functional and/or quality issues with your PopGrip, please be sure to let us know through our help center, and we'll assist you as quickly as possible. Stay healthy.
https://help.popsockets.co.uk/hc/en-gb/requests/new

Betygsatt 2 av 5 stjärnor

Poor quality and rubbish costumer service

Initially I thought the experience was amazing. Delivery was quick and the products looked of very good quality. However, after two weeks they just stopped sticking to my phone. The glue did not hold at all. I tried to review this on their website and my review was never published, not to mention I received no answer from them when I complained about the issue and my only option now is to order another base for my pop-walet+.
Do not recommend, too overpriced for its service.

10 december 2019
Omdöme utan inbjudan
Logotyp för PopSockets

Svar från PopSockets

Hi Andreea, my name is Joseph -- I am a customer advocate at PopSockets.
We'd really like to resolve your gel issue and get you using your PopWallet + again.
Please reach out to us so we can send you a new and improved adhesive pill. Bear in mind that our adhesive Will NOT stick to SILICONE, HIGHLY TEXTURED CASES, and many SOFT cases. Submit a request through our help center here: https://help.popsockets.co.uk/hc/en-gb/requests/new

We're here to help and want to make sure you have a great product experience!

Betygsatt 2 av 5 stjärnor

Dreadful online service

Firstly the products themselves are quite good. However, online site experience dreadful.

I made two purchases recently. The first order contained 2 customized popsocket & one regular one. My second order was a car mount that I forgot to order.

Car mount was delivered by courier fairly quickly, followed the next day with 1 part of my initial order. That was it! No correspondence from them. I contacted customer service who said they would look into it. 1 week later, still nothing. 3 emails later I'm informed by a helpful woman, there was a problem printing my popsocket & that I wasn't charged..nothing about the regular popsocket order whatsoever..& no apology for messing my order up. I was informed I could order again with a current discount code for a cheaper price.

Ordering online appears to be a nightmare & not one, from my own first experience shopping here to be recommended or repeated.

4 december 2019
Omdöme utan inbjudan
Logotyp för PopSockets

Svar från PopSockets

Hi Maria, my name is Joseph -- I am a customer advocate at PopSockets.
I'm sorry to hear that your first experience with PopSockets didn't meet your expectations.
We'd love for you to come back so we can make things right!
Please submit a request through our help center and ask for me. I'd be more than happy to help resolve any outstanding issues you came across. https://help.popsockets.co.uk/hc/en-gb/requests/new

Stay healthy.

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