Popmenu Omdömen 

54
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Our success reps Amy and now Ana have been great and very helpful. Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have i... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

When asked how our menu had been edited incorrectly they couldn't provide an audit trail. After being told how to import contacts with phone numbers to then learn that it was useless since we can't... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

They are they worst technology company I have ever dealt with. I signed on with them a week ago and have nothing but problems. I've lost customer service and faith because of Pop Menu. I have spent ho... Se mer

Betygsatt 5 av 5 stjärnor

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already... Se mer

Företaget har svarat


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(54)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

User Friendly

User Friendly, Great Product!
Ashley Haney has been amazing! She is very knowledgeable an helpful!

9 september 2024
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Svar från Popmenu

Thanks for your review, Tony! We know how busy restaurant operators are. We want your experience with our tech to be as easy as possible with great results. Extra shoutout to Ashley on another job well done!

Betygsatt 5 av 5 stjärnor

Hailey is a Great Rep

Everyone has been great from my rep Hailey to the support team. I also like that Popmenu is always evolving to keep up with the fast-paced tech world.

19 augusti 2024
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Svar från Popmenu

Thank you for this review, Denette! Hailey and team are here to help and do a great job. Innovation is an everyday occurrence at Popmenu, and we can't wait to show you what's next!

Betygsatt 5 av 5 stjärnor

Amanda is so helpful!

Amanda is so helpful and talented at what she does.
She has amazing ideas and the ability to listen to what we are trying to convey as well. Super helpful. Great personality as well.

18 september 2024
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Svar från Popmenu

Thanks for your review, Maggie! We believe our Customer Success team is the best in the biz and are happy that you've had such a great experience. We're glad to have Amanda and her talents on our team!

Betygsatt 3 av 5 stjärnor

Bang Average

When asked how our menu had been edited incorrectly they couldn't provide an audit trail.
After being told how to import contacts with phone numbers to then learn that it was useless since we can't text them unless they sign up through Pop menu platform.
Nothing that deters us from looking for a better option, but good enough to not leave all together.

11 september 2024
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Svar från Popmenu

Thank you for sharing your experience. Our team has reached out to address concerns and invite you to a special webinar highlighting exciting features that are coming soon. Hope to see you there!

Betygsatt 5 av 5 stjärnor

My PopMenu Team delivered great ads…

All my media spots for this month were created, developed, & approved very quickly. My PopMenu Team did great work. "No Problems".

9 september 2024
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Svar från Popmenu

Thank you for sharing your experience, Jarrell! Our job is to make your job easier and we’re happy to hear we’ve succeeded.

Betygsatt 4 av 5 stjärnor

Our success reps Amy and now Ana have…

Our success reps Amy and now Ana have been great and very helpful.
Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have improved but are still fairly crude. The menus need the choice of several master menus so that their can be several location groups on different pricing tiers. Sometimes when I'm arranging the item order of the menus, ie-putting new items at the top, the items start scrolling and can't be stopped. We don't like that Google reviews can't be separated from the Popmenu reviews but Popmenu is currently working on that.

16 september 2024
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Svar från Popmenu

Thanks for your review, Breck! We're happy to hear you've received great support from Amy and Ana and have connected with our UX research team. They're excellent partners as we continue to evolve our offerings based on customer feedback and opportunities we see to accelerate growth for restaurants. We can't wait to show you what's next in our product roadmap!

Betygsatt 5 av 5 stjärnor

Julio gets it

Julio gets it! He comprehends the customer issue or need and provides a quick solution

16 september 2024
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Svar från Popmenu

Thank you for your review, Bill! We agree, Julio gets it. We're committed to finding solutions as quickly as possible and appreciate your feedback!

Betygsatt 5 av 5 stjärnor

I like Popmenu for the ease and use of…

I like Popmenu for the ease and use of modifying my website and their customer service support when I need it.

16 september 2024
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Svar från Popmenu

Thank you for your review, Scott! We know menu and website updates on the fly can be a challenge for many restaurants. We're glad we can make it easy for you!

Betygsatt 5 av 5 stjärnor

Easy navigation

1 februari 2024
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Svar från Popmenu

Thanks for the great rating, Brenna! We strive to make tech that works for you and we're glad to hear we've succeeded.

Betygsatt 5 av 5 stjärnor

Incredible customer service especially…

Incredible customer service especially in solving issues within the platform and making improvements!

11 september 2024
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Svar från Popmenu

Thank you for the great review, Sarah! We're proud to have the best customer service in the biz. We built—and are always enhancing—our platform based on feedback from operators like you. Please keep it coming!

Betygsatt 5 av 5 stjärnor

My account manage Ashley Haney has been…

My account manage Ashley Haney has been great! She is very knowledgeable and always willing to help when I have an issue.

12 september 2024
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Svar från Popmenu

Thank you for sharing your experience, Alan! We pride ourselves on exceptional customer care and Ashley is a great example. We're here to help anytime.

Betygsatt 5 av 5 stjärnor

10 Stars

I highly recommend Pop Menu. We have worked together for many years. Their customer service is second to none, and consistently outstanding, exceeding my expectations every time. As a busy restauranteur, they keep me on track on my marketing plans!

8 september 2024
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Svar från Popmenu

Your success is our success. Thank you for trusting us to help you grow your business and for this fantastic review, Mary Jane. We're proud to know we've exceeded your expectations!

Betygsatt 5 av 5 stjärnor

AMAZING Pandan Burger

Of course I'm biased, since I own the place but I do also eat the food almost daily and since this review request came to me, I also pay for the food. Chef Mike made my Pandan burger amazingly. I have to say it's a top 3 burger in the city. Everyone needs to get one!

11 september 2024
Betygsatt 3 av 5 stjärnor

Good for higher end restaurants

Everything’s great, can’t do social media posts or anything like that, but the most disappointing is the $1 online ordering charge.

12 september 2024
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Svar från Popmenu

Thanks for sharing this feedback, Riki! Our support team is here to help if you're running into any issues with posting on social media. They can also show you how to take advantage of our AI tool that automatically recommends social media content for you. We're also happy to talk through our approach to online ordering and how it favorably compares to other solutions.

Betygsatt 4 av 5 stjärnor

Account managers have been great and…

Account managers have been great and very responsive. Platform is easy to navigate and learn.

9 september 2024
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Svar från Popmenu

Thanks for sharing your review, Elysha! We always want to make your job as easy as possible, and we're happy to hear we're making that happen.

Betygsatt 5 av 5 stjärnor

Our client success manager Joshua Scott…

Our client success manager Joshua Scott is so professional and informative. Anytime we have a question it gets answered immediately. We have worked with him for about a year overall and have not one gripe.:)

11 september 2024
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Svar från Popmenu

Thank you for sharing this, Mashelle! So happy to see this rave review for Josh. He gets a lot of those!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Assistance with marketing. Excellent communication.

31 juli 2024
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Svar från Popmenu

Thank you for the great review, Kim! Our job is to help restaurants be successful and we love that your experience has been excellent.

Betygsatt 5 av 5 stjärnor

PopMenu make on-line marketing a breeze

PopMenu provides us with our online website, oue membership program,email, text and social media marketing, Waitlist and eventually blogging capabilities.

With everything in one location, it makes our electronic presence easy to manage and track.

9 september 2024
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Svar från Popmenu

What a fantastic review, Craig! Thank you for trusting us with your marketing needs. We love that we've made marketing a breeze for you and can't wait to help you grow your business even more.

Betygsatt 5 av 5 stjärnor

Popmenu has been great from start to…

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already and we've only had it turned on for a short time. Before Popmenu our online sales at two locations were only a few hundred dollars per month despite busy in-house sales. That number is now several thousand per month and growing every week. I like all of the data that they provide and how easy it is to integrate to Toast. It saves me time and I love that!

9 september 2024
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Svar från Popmenu

What a terrific review, Tim! Popmenu is on a mission to help restaurants make a lot more money and save time. Thrilled to hear we’re helping you with both. Thanks for sharing.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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