Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service ahead of order. Products is fantastic! Many rechargeable lights require the fitting to be charged via a power outlet close by. As Pooky rechargeable lights have a removable cell/bulb... Se mer

Betygsatt 5 av 5 stjärnor

I purchased the Lillee lamp base in hot pink but I have a serious problem with it. Which lamp shade? I was going to go black & white different but stylish, green for a garish contrast, orange for brig... Se mer

Betygsatt 5 av 5 stjärnor

Lovely lights! 100% convinced by the effortless rechargeable wall lights - no more trailing cables, or having to channel out walls!! The Gloucester warehouse is like fairyland!

Betygsatt 3 av 5 stjärnor

I have always admired the shades and wanted one so I bought 2 silk shades plus 2 marble bases and 2 lightbulbs Thrilled with the look but neither initially worked after much investigation and a fuse... Se mer

Företagsinformation

  1. Lampbutik
  2. Leverantör av lampskärmar

Skrivet av företaget

Let there be light! Beautiful, decorative lighting that doesn't cost a fortune. Follow @PookyLights to find out more...


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 41 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely fabulous

Absolutely fabulous. I'm so pleased. It's beautifully made and looks amazing. Just what we wanted to light up a dark corner. We love it⭐
Delivery was prompt and careful too ...

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5*****experience

5*****experience: excellent communication, prompt delivery and a beautiful light.

15 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Elbow wall lights are beautiful

Elbow wall lights are beautiful. But they do need channelling into the wall or adapting by the electrician to change the connector as it is large and does not fit behind the fitting. Probably on the tech spec (though I have not checked) but I was not expecting it! It is for this reason that 4 stars awarded.

15 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed with Pooky Lighting’s…

Disappointed with Pooky Lighting’s service. I ordered a chandelier and only noticed part of the chain was rusted once it was out of the packaging and ready to be hung. When I contacted them, the only solution offered was a full return — they wouldn’t just replace the faulty chain. The packaging was already damaged and sending everything back, waiting for a replacement, and redoing the process was a lot of hassle, especially since I needed the light installed ASAP. This isn’t a shirt you can easily return; it should’ve been checked before dispatch, and a more practical solution should’ve been offered.

10 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

2 beautiful lampshades

I ordered 2 lampshades to smarten up my sitting room, and I am delighted with them. Beautifully made, delivered promptly and in perfect condition. Very happy.

1 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Emma,

It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you.

Best,
Mara

Betygsatt 5 av 5 stjärnor

The website was very easy to navigate…

The website was very easy to navigate and I was soon able to find the items I was looking for. Once selected the purchasing process was very simple also. Creating an account with delivery details was streamline and easy to do. Having registered and verified, the purchasing process was equally simple. The items were purchase as a gift, so I can only make a comment that I feel certain that the recipient will simply love them, as they appear to be of the highest quality. The items were securely packaged and delivery was indeed as promised, and arrived promptly, the very next morning. Love your product and your website and will absolutely be visiting it again and this time, for something for myself!

12 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Dianne,

Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know!

Best,
Mara

Betygsatt 5 av 5 stjärnor

Excellent quality products

Excellent quality products

17 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Sulman,

Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon!

Best wishes,
Mara

Betygsatt 5 av 5 stjärnor

It was easy to contact with them and…

It was easy to contact with them and changed the delivery address

16 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Andrea,

We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon!

Best wishes,
Mara

Betygsatt 4 av 5 stjärnor

Overall a great service

User-friendly website, great selection of product colours, sizes and prices. When I misjudged the size of lampshade needed, they offered a full refund with an easy process. It would be great to offer options of couriers, because DPD is not reliable in our area.

2 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Kate,

Thank you for your thoughtful feedback! We’re so glad to know we met your expectations. Your satisfaction is our top priority!

Best,
Mara

Betygsatt 5 av 5 stjärnor

Great lamp and pretty shade

Great lamp and pretty shade. Delivered the next day. All easy.

9 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Kate,

It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile.

Best,
Mara

Betygsatt 5 av 5 stjärnor

Great service and a beautiful lamp.

I've previously bought lights from Pooky so know that they are a brand I can trust. The online ordering is easy, my wobster rechargeable lamp and shade arrived soon after. The items were securely wrapped and easy to put together, and now I have a beautiful lamp in a dark corner of a room without the need for a electric socket.

14 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Ceri,

Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else.

Best,
Mara

Betygsatt 5 av 5 stjärnor

Beautiful wobble lamp

Order came when Pooky said it would. Packaged well. The lamp and shade are gorgeous.

3 december 2025
Omdöme utan inbjudan
Logotyp för Pooky

Svar från Pooky

Hi Carolyn,

Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service.

Best,
Mara

Betygsatt 5 av 5 stjärnor

Unique & Beautiful

I recently made my fourth purchase from Pooky & love the variety & quality of lighting they offer. Everything has it's own uniqueness & beautifully made. I also never fail to be impressed by the wonderful customer service offered by Pooky - prompt replies to queries & kept up to date on delivery.

12 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant experience of Pooky

Brilliant experience of Pooky, I emailed for advice and I had a great response where the person sent me photos of the lampshades to answer my queries. I received both of my lamps and absolutely love them.

11 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Almost perfect

We bought a rechargeable table lamp. It’s a great quality lamp and the service was excellent, with eco friendly packaging too. The lamp has good weight (important for me) and looks classy. Light levels are good and the light throws a cosy glow. So far so good.

What absolutely lets the whole thing down is the Mickey Mouse Christmas cracker quality remote control. It is truly awful and Pooky provide what they consider to be a funky metal cover. In my opinion that is also naff and reminds me of the cheap container my father had his cigarette papers in. It’s clunky to operate too. Surely you guys can do better than this, I will happily pay more for a good remote.

5 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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