Pond Planet Omdömen 

10 029
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchased a Pontec multi clear set 5000 and found the service very good. Delivered next day on scheduled time. The filter box was excellent quality and extremely great value for the price. Thank you... Se mer

Betygsatt 1 av 5 stjärnor

Purchased a Hozelock Cascade 4000 that proved not to produce the action figures claimed in the advertising and therefore not suitable for the required service.Exchange or refund was declined out of h... Se mer

Betygsatt 5 av 5 stjärnor

The blanket weed remover is working well and hopefully it will be gone soon. The oily surface on the water has not been touched by the cloudy water remover, but I have discovered that it is probably... Se mer

Betygsatt 5 av 5 stjärnor

Bought a Laguna pond pump in May 20 which suddenly stopped working on the weekend. Spoke to them this morning and was advised that the problem was likely to be fine grit in and around the stator but i... Se mer

Företagsinformation

  1. Djuraffär

Informationen kommer från olika externa källor

Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK’s leading online retailers of aquarium and pond supplies. We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish. With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to take your calls and answer any questions or queries you may have. Simply call us on 01642 612419 or send us an email and a member of the team will be more than happy to help. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. All products are chosen with quality and value for money in mind and delivered direct to your door at competitive prices. We believe you won't find a better combination of price and customer service.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(10 029)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

pontec filter set the pump is cheap and flimsy …

bought a pontec filter set the pump is very cheep and flimsy a 1 inch pipe totally in adequate for the filter the filter is a 15000 lph the pump 2500 lph the company have been very unhelpful to the point i wont be using them again be careful with this company Pond Keeper ltd are far more helpful

9 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

I have ordered a few times now from Pond Planet and have always had a great experience. Very speedy dispatch (less than an hour after the order was placed!), well packaged and fast delivery. Customer service is very good too - for one order an item I had purchased was out of stock, and they were very quick to contact me to offer an alternative or refund. Prices are very reasonable too. Would highly recommend.

2 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

excellent service

Placed two orders with Pond Planet, dispatched really quickly, excellent service, arrived within a few days, very good prices I will be sticking to them from now on for my aquarium stuff.

1 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company.

Rang for advice on Tuesday 10h August, Tim was great explained in detail what was needed, ordered the Pressure filter rock cover, delivered 12.00 Tuesday 11th August, fits perfectly as explained, the customer service is excellent, first time used and will definitely use in the future. Thank you.

11 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top company

Excellent company and service.. Next day delivery wide range and best value for money.. Will definitely use again

6 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service, excellent website with a great range of products. First time ordering but will definitely be making future purchases. Fast next day deliver, many thanks!

26 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Highly Recommended!!

Highly Recommended!!! Building our Koi Pond and have had dealings with most of the major suppliers. We have been let down in one way or another by all of them, be it knowledge, promise of stock, delivery deadlines not meet and even appalling/cocky attitude! From our experience there is no Koi Pond Supplier that can match Graham at Pond Planet. Graham's knowledge, customer service, patience, and willingness to spend the time to answer all questions and found a solution is literally second to none. THE ONLY POND SUPPLIER TO DEAL WITH IN THE FUTURE. Thank you Graham!!!!!

22 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast,trusted, helpful

Fast, easy, helpful. Used this site for my 3rd purchase now and haven't had any issues at all great company to use and trusted for all my aquatic supplies.

8 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

One Stop Shop

Bought lots of stuff from them all came on time in good condition and at the best price. What i really liked was there big range which ment i could buy everthing i needed in one place. Also sent some things back and got a refund with no issues.

3 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. I had a manufacturing issue with some components (not Pond Planet's fault), not only did they replace the faulty components, they also replaced the other component that I had solvent welded to the faulty items :-) Very impressed. I will certainly use Pond Planet again.

16 april 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer