Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Product now discolored , washing off in patch’s.Some areas good. Bird droppings washing of easily but generally poor visually Product has deteriorated in appearance to patchy off white and grey, comp... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... Se mer

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Betygsatt 5 av 5 stjärnor

I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phoned up for advice, got unlimited advice and potential solutions. Placed order online (with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).... Se mer

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Företagsinformation

  1. Färgtillverkare
  2. Golvförsäljare
  3. Försäljare av takläggningsmaterial
  4. Impregneringsföretag

Skrivet av företaget

Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

249 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They provide great products that do…

They provide great products that do what it says on the can, very knowledgeable and friendly staff and excellent service.

5 februari 2024
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Polycote floor paint.

Very easy to place the order, any questions i had were answered without any issues, first class professional on the phone, the product is first class, i wouldn't go anywhere else for this type of product.

22 januari 2024
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Paul, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

The company representative visited me…

The company representative visited me and was able to measure and recommend . He was courteous and friendly . Was able to take payment and the Head Office sent spec sheets and were only too ready to offer assistance if needed . The company make the best flooring and wall products on the UK market

23 januari 2024
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Chris, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service.

Betygsatt 5 av 5 stjärnor

All round great service

Phoned up for advice, got unlimited advice and potential solutions. Placed order online
(with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).
Applied as directed great finish. Pleased with the look now need to test the floors durability ......see you in 3 years!!!

13 december 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Bryan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, order placed late in the afternoon, arrived before 9am next day

8 december 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello John, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Great company and customer service

When registering my details to place an order online I was offered a 10% discount.
As the discount code had not been sent I decided to phone my order through, directly with Polycote.
George was very polite and gave me excellent customer service, placed the order with my discount and arranged delivery. I would highly recommend Polycote.

29 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Lara, Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Great Service!

Needed a Plastic Curtain to cover a doorway, internal to external, made an enquiry online, spoke to an advisor, who then sent over a quote which was perfect.
Easy to order and quick delivery.

28 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Dan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

I bought easi self levelling screed and…

I bought easi self levelling screed and Flortex SG. I'd never used these products before and therefore needed alot of technical advice. The Polycote technical team were always super helpful, sharing their expertise with lots if useful tips. The products are also good quality!

11 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Heather, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

5 Star Service

Our contact George was extremely helpful in selecting an appropriate product for leak fixing on concrete guttering.Delivery was as promised (2 days).
A company that delivers.

13 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Amazing service and assistance

Amazing service and assistance
I have a problem with a single brick wall on concrete seeping water. I phoned Polycote and spoke to one of there technical personnel and explained my problem he recommended two products for myself and I decided to go with the stone guard as I wanted a transparent finish.
Not used it yet as waiting for my builder to do some repointing but will leave a further review when used.

8 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. Once the builder has completed the work and you have used the product it would be great to see some pictures. If you can, please share and send them to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service. Great products with a detailed website page for each product.

2 november 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

had a problem with on-line payment and…

had a problem with on-line payment and they were on the phone first thing next am. Sorted everything on the spot.
Order dispatched the same day and arrived the next.
First class treatment, old school.

31 oktober 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 4 av 5 stjärnor

Instantex

Have used Polycote on numerous occasions over the last 5/6 years. All products have been to spec and have done the job

Latest order arrived as expected; not been able to apply as yet owing to traffic/weather conditions

31 oktober 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Great Advise

Good work from Polycote. Placed an order online but they followed up with a call to make sure I had ordered the right product for my concrete floor. Help when help needed. Thank you Will

20 oktober 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Great Products & Very Knowledgeable Staff

Used Polycote products on numerous occasions now. Cretex EP is our go to product for floor repairs in the factory. Believe me this stuff is hard wearing and tough as old boots when it sets. We have a lot of traffic that goes over the Cretex EP repairs and it stands up to anything we have thrown at it. I have spoken to the team at Polycote on a few occasion about different projects that we have undertaken and they have always been extremely helpful and knowledgeable. I would highly recommend Polycote and their products.

4 oktober 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 1 av 5 stjärnor

aquadec

Avoid this company!!!!
They recommended and I purchased Aquadec to seal my boat deck. Contrary to their printed assurance that the base layer can be applied with a roller, there is no way to get the required thickness on. It took me 2 days and 8 coats to build up the 0.6 mm that they claim can be applied in 2 coats.
The second layer of the product I used a cement float to apply because, again, a roller won't apply it.
The third layer has to be spread very thin to make it cover.
The product literature states it as being suitable to cover various materials, but doesn't include wooden planks among these. George Mcmillan at Polycote assured me that the literature was out of date, and that it was suitable for applying to wooden planks. I leaned on the first coat with my hand after it had been drying for an hour, and the coating stuck to my hand, peeling off the wood. Not an adequate bond there.
I spoke to George numerous times during the application and was assured that no-one else has ever mentioned difficulty, and that I could return whatever I didn't use.
I didn't cover as much of the deck as I was going to, and sent back the unused items with their full agreement. What they failed to mention was the 35% restocking charge to be applied on any returned items.
Immoral, sharp practice, but legal because it's in their terms & conditions. This despite the pruduct being not fit for purpose.

28 september 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Roy,

I’m sorry to see that you struggled installing the Aquadec System. The system comprises of 4 roller applied layers. 2 x thin layers of DPM (sometimes doubled depending on the application), 1 x thick layer of a cement-based coating to protect the DPM, and 1 twin pack sealer coat to provide the required colour and an extra seal. All 4 layers are roller applied and have been this way for over 20 years.
The 35% restocking fee is correct and is clearly stated on the website, by phone and in our terms and conditions.
If you would like to discuss the system further or require any additional help, please call us, ask for Clayton, and we will go through the system again with you to come to a resolution.

Betygsatt 5 av 5 stjärnor

Fantastic range of products that l…

Fantastic range of products that l struggled to find anywhere else, great service and easy ordering.

1 september 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello John, Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 5 av 5 stjärnor

Very experienced company and so helpful…

Very experienced company and so helpful throughout the ordering process always on the other end of the phone with help and advice

1 augusti 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello Jan, Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

Betygsatt 1 av 5 stjärnor

Non stop spam.

Non stop spam.
I've suddenly started receiving non stop spam emails from this organisation and despite trying to opt out, it's just getting worse.

-----Response below-----
I have tried to unsubscribe several times. The links don't work.

29 maj 2023
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Good morning Mel, please use the unsubscribe link at the bottom of the email to opt out. If you are having problems using this our friendly team are just a phone call away and are always happy to assist.
Unfortunately, I can't find your email profile from your name alone, otherwise I would remove you immediately. If you could let us know the email address receiving our e-shots this will be removed.
We hope to get this resolved for you as quickly as possible.

Sorry to hear you had problems with the link. If you're happy to provide your email address here please do so. Alternatively, please phone the team and we will ensure your name is removed from the list.

Betygsatt 5 av 5 stjärnor

Neutrarust does what it says on the bottle

Purchased some Neutrarust for our motorhome. Delivered very punctually. Has been over 2 months since applied and no sign of any rust coming through. I am so impressed that I now use it for other projects, it's also very easy to apply, environmentally friendly and goes a long way.

16 november 2022
Omdöme utan inbjudan
Logotyp för Polycote

Svar från Polycote

Hello, Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.

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