All my dealings were with Gillian who was superb. It was critical my delivery arrived on time and Gillian personally kept track of my order and me informed. Arrived right on time. Prices competitiv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered just one channel and an end stop, placed the order then realised I needed two end stops, I phoned the company who rang me back and send they would ammend the order and they sent an link for me... Se mer
Gail Cosgrave was absolutely brilliant ! It was great to deal with someone who really wanted to help with choosing the correct product to do the job right the way through to ordering online and c... Se mer
The service from Polychannel was excellent. I initially rang with a query and spoke to Gillian. from there on in Gillian was brilliant. I requested an early delivery which Gillian requested from the c... Se mer
Företagsinformation
Skrivet av företaget
No1 Online supplier of Channel Drainage in the UK
Kontaktuppgifter
Storbritannien
- 0845 257 0051
- sales@polychannel.co.uk
- polychannel.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant communication and delivery…
Brilliant communication and delivery updates, even corrected a mistake I made on the order.
Start to finish excellent service and…
Start to finish excellent service and very helpful! Will definitely be ordering my linear channels from them for all my jobs in the future. Top service from a top company! So happy! Delivery was also spot on and driver was very pleasant and helpful!
Good experience for finding the correct product
Clear website with clear information.
Very helpful service and prompt delivery
Fantastic service and produces can’t …
Fantastic service and products can’t fault this company . Friendly and professional
Gail Cosgrave was absolutely brilliant…
Gail Cosgrave was absolutely brilliant !
It was great to deal with someone who really wanted to help with choosing the correct product to do the job right the way through to ordering online and completing the purchase.
It's a pity all sites aren't the same as this.
Good experience all round.
Eirwyn Jones
Sitecare Services Ltd.
Best Customer Experience
What can I say, first time ordering. Only used them as they were the cheapest overall. Normally service is reflected in the price, but these guys offer second to non customer service. Product arrived the next day, very well packaged. I thought I was missing a piece but they reassured me everything was sent. I did find the part, as I said above, well packaged.
Amazing customer service from…
Amazing customer service from Polychannel, big shout out to Gail so helpful and understanding. Thank you so much and definitely will use this company again.
Fantastic customer service
Fantastic customer service. I ordered 6 Pegasus drain channels. 1 was damaged in transit I emailed Polychannel and they apologised snd got a new one sent out, I got it today next day. Thanks to Paula. Brilliant service.
Great customer service
Great customer service, Gail was really helpful, delivered on time, highly recommended
Polychannel were great.
Polychannel were great.
My enquiry was met quickly and professionally, especially from Gail.
Items arrived super quick which was a big help
Efficient and friendly Service
Great Customer Service
Excellent customer service which ensured next day delivery, despite some national problems with hauling.
Good service
Good service, quick delivery, Gail was really helpful in providing information
Spot on!
Ordered my goods Wednesday evening,delivered Friday morning. Safely packaged, everything I ordered was spot on . Excellent.
Really helpful staff & fast delivery!
Really helpful staff & fast delivery!
Thank you 👍😃
Very helpful staff
Very helpful staff, willing to listen and advise. No question unanswered.
Keith
Very fast and efficient processing
Very fast and efficient processing and delivery of our order for various drainage items. Have used Polychannel on numerous occasions.
Bespoke manhole cover
I needed a bespoke manhole cover with an integrated double sealed plate. Gail sorted this out for us rapidly and kept me well informed throughout. Highly recommend.
Excellent Customer Service
Ordered a drain cover from Polychannel and although initially out of stock I was kept up to date by Gail who ensured I understood the expected delivery date, which was honoured, and the cover ended up arriving early. Customer service was great, above expectations and made the process transparent and as promised.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








