Paid €35 for a Samsung smartphone cover. On delivery, to our home in Spain, we were required to pay an additional €25 in customs fees.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautifully made phone case. Was difficult to find a nice looking phone case for my wife. Accidentally stumbled upon polar polar while browsing and decided to give it a try. Good built quality and go... Se mer
Good service! Surprised with the preview photo taken to me, for I have chosen to have tailor-made word printing. It would be better if I could know the courier company stated before placing order, tha... Se mer
The whole process was simple and positive from start to finish. I tried Polar Polar because I was sick of ordering online and receiving poor quality products. I order an iPad case and mbile phone cove... Se mer
Företagsinformation
Skrivet av företaget
Polar Polar is a tech accessories and lifestyle brand based in Hong Kong, founded in 2019 summer. We want to share joyfulness and uniqueness through aesthetic-style phone cases and tech accessories that are designed and printed with bright and vivid prints that excite our vision. We love to create beautiful products that bring happiness to everyone. Your smile and lovely feedback can always support us in creating more designs. We also provide customised service for the unique you. We will consistently launch new creations and keep updated on our social media FB and IG(@polarpolar.official). Stay tuned! Each POLAR POLAR product is made with love and care in our workshop before shipping.
Kontaktuppgifter
Hong Kong
- polar-polar.com
3,9
Bra
66 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your refund policy is horrible.
Your refund policy is horrible. I am never ordering from Polar Polar again.
19 april 2025
Svar från Polar Polar
Hi Bryant,
We have reviewed your refund request and noted that the photo submitted pertains to an item that is not one of our official products. Our refund policy is strictly applicable to our official offerings. Consequently, we have prudently classified this request as ineligible and fraudulent. We appreciate your understanding.
Kind regards,
POLAR POLAR
A great case from a great company
The phone case is exactly as described. Despite issues with the postal company on my end, at no fault to Polar-Polar. They were extremely supportive and worked with me to find a resolution, which in the end was not needed as the package was found and finally arrived days later. The fit and finish of the case is perfect and the magsafe magnets work flawlessly. The case came in a very nice pouch and felt very premium. Will definitely order from them again in the future.
14 mars 2025
Follow up - The case does not fit my iPhone 16…
the case does not fit my iPhone 16 plus, the button on the right cannot be pressed with the case. However, the seller has revised the product for me and immediately addressed the problem, giving me back what I want. Very responsive and responsible and highly appreciated.
30 januari 2025
Svar från Polar Polar
Hi Mak,
Thank you very much for your purchase. We appreciate your patience in letting us solve the issue. Please let us know if you have any further questions.
Many thanks,
Jason from POLAR POLAR
S23 Ultra case
Beautifully made phone case. Was difficult to find a nice looking phone case for my wife. Accidentally stumbled upon polar polar while browsing and decided to give it a try. Good built quality and good fit 👍 the designs offers are more toward the ladies would be nice addition if catered to the male audience as well.
8 december 2024
Fabulous!
Arrived in the expected time and the cases are absolutely gorgeous. Very high quality and exactly what I was looking for. I bought the magsafe cases and they work perfectly.
17 september 2024
Very high quality and very professional…
Very high quality and very professional response and delivery. I'm highly recommended it.
2 augusti 2024
very nicely made and packed products
27 juli 2024
It was a beautiful case
19 juni 2024
Great quality
26 maj 2024
Packaging and product both great
Packaging and product both great
Although display pictures for Buds2 Pro case are a bit misleading as only the upper case has the design, the lower base is just black
31 mars 2024
The case comes in good quality
The case comes in good quality. Packings are minimal yet decent.
15 mars 2024
Good quality!
13 mars 2024
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