Before creating an account I was in touch with their payment department that promised me certain process times on Neteller and they kept the promise up now for 3 weeks straight. Very impressed with ho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast site with payments that feels secure. Issues are handled very quickly by their payment department which is really the main thing that keeps me coming back to this site in particular.
Played for two evenings, small deposits. Slots felt really tight, no real entertainment, just watching the balance drop. I know it's gambling, but there wasn't even that occasional fun hit. Cashed out... Se mer
Fun site features that makes It easy to find your way back to your favorite games in their library. Great gaming experience overall as they have focused on site performance.
Företagsinformation
Skrivet av företaget
MadCasino - 100% jusqu'à 1 000€
Kontaktuppgifter
Frankrike
- pokebase.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Weird delay when upping bet
Whenever I raised my bet size on a slot, spins took longer to start. Probably nothing, but it felt uncomfortable, like the game was “thinking about it”.
Chat bots first, humans later
The live chat is mostly a bot that doesn’t understand my questions and only after a while you get a human. Very frustrating when you need quick help.
Won but felt stressed
I actually ended up with a small profit but still hated the whole process. So many popups, random sounds, weird mini-games interrupting, I was constantly worried I clicked the wrong thing. Not relaxing at all, just tiring.
Too many limits
They talk about being responsible but when I tried to lower my daily deposit limit, it only applied after 24 hours. When I wanted to close my account, I had to write to support and wait again. Meanwhile I deposited more than I planned. Feels like they make it easy to lose and hard to stop.
Thought it was ok, then withdrawals hit
First week seemed fine, lost some cash but whatever. Second week I actually won about 200, tried to withdraw and suddenly they wanted extra documents, selfies, bills, the whole circus. Took 9 days and a lot of emails to finally get paid. Kinda killed any fun I had.
Music loops way too short
Some slots here have a 5-second music loop that repeats endlessly. After ten minutes it was drilling into my brain. Had to mute everything, which kills some atmosphere.
Support answers, doesn’t help
Customer service was polite but basically kept copying the same paragraph about terms and conditions when I asked why my bonus disappeared. No real answer, just scripted messages. Felt like talking to a wall.
Slow live chat connection
Just getting connected to an agent takes several minutes staring at a spinner. Kills the point of "live" help.
Not worth the time
Played for two evenings, small deposits. Slots felt really tight, no real entertainment, just watching the balance drop. I know it's gambling, but there wasn't even that occasional fun hit. Cashed out a tiny win, took five days. Won't bother again.
Welcome spins worthless
They gave me 50 free spins, sounds nice, but each spin is worth almost nothing and max win is capped super low. I won a bit but couldn’t really do anything with it. Just marketing fluff.
Annoying sound effects
The games have super loud, repetitive sounds and there’s no easy mute button on some of them. Had to turn my whole phone volume down.
Nice feature design
Intuitive feature design on the site overall. They have for example a progress bar that tracks your bonus wagering which makes converting the welcome offer fun and easy to follow. Something I wish more operators would have.
Support gave me a personalized bonus
I did have some initial issues that were technical (I myself am not) but support was able to help me quickly. Even got a special bonus from them that I could wager on most slots which was great.
Clever design
I did not expect the shear amount of games they had. It was a bit daunting at first but they designed the site in a way with clever categories which makes it easy to find slots that is to my liking.
Good site performance
Fun site features that makes It easy to find your way back to your favorite games in their library. Great gaming experience overall as they have focused on site performance.
Good overall
Overall a good experience. Deposits and payments went fast. Had some connectivity issues while playing some games but that could have been on my end.
Site gives me a festive mood
Site loads very quickly and I appreciate the "rounded" bubbly type graphic design. The few contacts I've had with customer service have always left me in a festive mood.
Showbiz oriented customer care
I had a fun experience here much thanks to customer service that besides just providing help they were very funny and gave me some pro gaming tips which really gilded my experience.
I enjoy the welcome offer
I had some issues to get my first deposit in but I got some quick help from support that sorted it out quickly. Once in I am enjoying the welcome offer, currently wagering the bonus.
Good selection and some community features
The site has a fun community aspect that focuses around the weekly slot events. Very good selection of Vegas type slots as well.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








