Point made the entire process fast and easy. I had a quick offer and after providing the necessary docs was given a final offer, with a closing date range. In addition, I was guided from the beginning... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Point makes what seems an impossible thing to understand easier. All questions were answered well and made for clear understanding. There online teaching tools were excellect. And the speed of the p... Se mer
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I really enjoyed working with the professionals from point. The only downfall I have is trying to reach staff regarding insurance papers that are needed and/or trying to reach my account manager. No o... Se mer
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Everyone I dealt with at Point was a pleasure, especially Jennifer Amador and Amber Berry. Point is very fortunate to have these women on its Team. They were very responsive, knowledgeable, but most o... Se mer
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Företagsinformation
Skrivet av företaget
Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Kontaktuppgifter
P.O. Box 192, 94302, Palo Alto, USA
- (888) 764-6823
- help@point.com
- point.com
4,7
Utmärkt
5 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything really went fairly well
Everything really went fairly well. I had an issue on my closing that there was a judgment on my mortgage that I knew nothing about. It took quite a bit of time to get it handled. The only hiccup I think was that I wasn’t kept informed well enough at that point where I could be helpful and get the numbers needed from the lawyers.
6 april 2026
Svar från Point
Thank you for your feedback. We’re sorry to hear about the challenges with the judgment and communication during that stage of the process. We appreciate you highlighting it, and we’re glad the rest of the experience went smoothly overall.
Great communication and everyone has…
Great communication and everyone has been super supportive.
This will help me and my family out a lot and I'm very appreciative and grateful for you're program and loan.
Looking forward to working with you again after I pay you back.
Ill definitely let friends and family know
6 april 2026
Svar från Point
Thank you for sharing your experience! We’re so glad our team was supportive and that the process will make a positive difference for you and your family. We truly appreciate your gratitude and your willingness to recommend us.
Svar från Point
Thank you! We’re happy to hear you had a smooth experience and that our team was able to answer all your questions.
Dear Point,
Dear Point,
Thank you so much for helping my family and I out to get financing. Your team is so great and Morgan Johnson was so on top of it we were so impressed. Very easy to work with and point went above and beyond to get tight citations handled.
I’ll be looking forward in the future to be working with point again on more properties.
Thank you Jamie G
1 april 2026
Svar från Point
Thank you for your thoughtful feedback! We’re so glad Morgan and the team were able to support you and that the process went smoothly.
It was good step by step
It was good step by step, I want open my day care back need the to do what want me to do
5 april 2026
Omdöme utan inbjudan
Svar från Point
Thank you for your feedback! We’re glad the process felt clear and step-by-step for you.
The customer service was extremely…
The customer service was extremely helpful and readily available. Always replied to me text, emails and phone calls. My funding wasn't one of the easiest and Point Always came up with a solution, and would at the least lead me in the right direction to resolve the issue I had.
31 mars 2026
Svar från Point
Thank you for your review! We’re glad our team was able to support you and help guide you through challenges along the way.
Staff were great to work with and very…
Staff were great to work with and very efficient.
30 mars 2026
Svar från Point
Thank you! We’re happy to hear you had a positive and efficient experience with our team.
The whole experience was done…
The whole experience was done professionally. Every event was done with clear and precise execution. I would use these guys again and will probably tell other people about them. Good job guys!
31 mars 2026
Svar från Point
Thank you for your feedback! We’re glad everything was handled clearly and professionally, and that the process went smoothly for you.
Svar från Point
Thank you for your feedback. We’re glad to hear you felt well-informed at every step of the process.
Svar från Point
Thank you! We’re happy to hear our team made the process easy and supportive for you.
Svar från Point
Thank you! We’re glad to hear everything went smoothly and quickly.
Everything was done properly
Everything was done properly, but the turnaround time on a lot of the title issues was excessive I believe. That is my only negative thought.
30 mars 2026
Svar från Point
Thank you for sharing your experience. We’re glad to hear everything was handled properly overall. We understand how delays, especially with title-related items, can be frustrating and appreciate you calling that out. Your feedback helps us continue improving timing and coordination throughout the process.
After an initial delay
After an initial delay, things moved very fast. My Account Manager was responsive, helpful and professional.
30 mars 2026
Svar från Point
Thank you for sharing your experience! We’re glad things moved quickly after the initial delay and that your account manager was helpful and responsive.
Great Company to work with
it was very easy to use and navigate the website. If there were any questions, they were answered.
2 april 2026
Svar från Point
Thanks, Jeri! It’s great to know the website was easy to navigate and that your questions were answered quickly when needed.
Horrible Experience
Terrible Customer Service and Communication
Taqi, is the worst Manager I have ever delta with. He said he could not reach out to me or communicate with me because he had over (200) customers! It is obvious that he was complaining about his work load. As a customer that's not what I want to hear, I am glad they record the calls do maybe they learn from this. No one ever got back to me about my appraisal which was done wrong. How can Point a Company that has a 4.7 rating use a Appraisal Company that has a 2.3 Rating(Valligent) a vertual appraisal? Is it because they want the appraisal to come in low so that they can benefit when it is time to end the contract? As a Customer this is where the Trust is gone! Just over (6) months ago my home was appraised by my Mortgage Company at 969,000. Actual person came to my property. Point Appraised at 915,000. How does this happen? Becareful would never recommend! I recommend Nada ask for Cade excellent Customer Service and you only talk and deal with him or his helper Carla what a Team!
17 mars 2026
Omdöme utan inbjudan
Svar från Point
David, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the frustration around communication and the appraisal process.
We work with independent third-party appraisers and do not control or influence the valuation, but we understand how differences in appraisals and lack of follow-up can impact trust.
We’ve shared your feedback with a senior member of our team for review.
Point, points to a very rare HIGH STANDARD of EXCELLENCE!!!
Point, you have a tremendous user friendly website. Sashi's assistance was brilliant. She took time to explain things that I did not understand plus patiently, walked me through the estimating cost on my dashboard or website.
When there were issues with glitches, I was texted an enlightened that a problem existed. I have no grievances. Point you have an excellent website and a patient professional staff.
MANY THANKS!
2 april 2026
Svar från Point
Thanks, Eric! We’re glad you found the platform user-friendly and that our team, including Sashi, was able to support you through the process and address any issues quickly. We appreciate your trust and kind words.
great staff never felt rushed
Easy to get along with. Kept me informed and up to date. Always pleasant to talk or text with. Felt valued. Security conscious. Glad I did it. Able to major improvements now.
2 april 2026
Svar från Point
Thank you for sharing your experience! We’re glad you felt informed, supported, and valued throughout the process—and that everything helped you move forward with your home improvements.
Fantastic team at point
Everyone was so efficient, kind and helpful. I was well informed every step of the way. I would recommend point to others. Thank you so much.
2 april 2026
Svar från Point
Thank you! We’re happy to hear the team was efficient, kind, and helpful throughout your experience. We truly appreciate your recommendation!
We were communicated to with every…
We were communicated to with every step. Things were explained throughly and plainly, and they made sure we understood the process completely. The application was easy and the customer service was exceptional.
2 april 2026
Svar från Point
We’re glad to hear communication was clear at every step and that the process felt transparent and easy to follow. We appreciate you sharing your experience!
Very quick updates on progress
2 april 2026
Svar från Point
Thanks, Will! We appreciate you choosing Point as your home equity partner!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.