PlusCup – Personalized Videos for Kids & Adults Omdömen 427

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The video quality was absolutely perfect and the messaging was great. But the service level was unequivocally excellent. This was my first purchase and I will continue to buy from them as the opportun... Se mer

Betygsatt 5 av 5 stjärnor

Absolutley amazing!! My daughter is going to be so happy on her birthday! I’m actually very impressed with the quality of the video. Will def purchase again sometime! If I could give one small note... Se mer

Betygsatt 5 av 5 stjärnor

My three year old loved the Gabby's dollhouse video. I thought it was cute that they used the opening scene from the movie to a birthday celebration song bc she was already familiar with the dance. Wh... Se mer

Betygsatt 5 av 5 stjärnor

I saw this page through instagram ad, at first I thought it was a scam but decided to give it a try, thinking I will get it in weeks but my oh my I was impressed I had my work within hours and witho... Se mer

Företagsinformation

  1. Videoredigering

Skrivet av företaget

At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours. Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

427 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’m so glad I stumbled on your page on…

I’m so glad I stumbled on your page on IG. The concept is absolutely creative and magical for kids. I loved everything about it. My daughter can’t get enough of KPOP Hunter- so you can imagine how special it is for her to receive a personalized birthday message from Rumi. Mummy definitely outdid herself !

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I saw this ad on Facebook and was a…

I saw this ad on Facebook and was a little leery. I read the reviews and went ahead with an order. In a few hours I had a full 5 minute video tailored for my granddaughter's 7th birthday! I can't wait to see her face when she sees the Demon Hunters singing to her and saying a personal message! Thank you so much for this memory maker!

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Adorable!

I recently received a personalized video from PlusCup and I’m honestly so impressed! The video was absolutely adorable—so thoughtful, creative, and clearly made with so much care. It felt really special and unique, not something you see every day. I can’t wait to show my son this Sunday—I already know it’s going to make his day. Highly recommend!

If you want, I can make it shorter, more emotional, or add a star rating ⭐️

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Paws-itively perfect!

Saw this ad on Facebook and was super skeptical on if it was legit or not. Almost seemed too good to be true! After a Google search I decided to take a chance, and let me tell you I am SO glad I did!! My son turns 4 on Saturday and I can't wait to show him!! He's going to love it!! My only suggestion is saying the child's name at least once more during the video. Even if it's just at the end. Otherwise, it's perfect!

15 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unsure initially ended pleasantly surprised!

I was unsure if this was real or not initially, but saw great reviews and decided to take a chance. I was pleasantly surprised!! I am soooo excited to show our baby girl on her birthday!! They hit it OUT OF THE PARK!!! She is going to be in Awe and shocked in the best way possible!! They have truly made this birthday for her so special and a memory she can actually keep forever!! Thank you!!!

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was absoultly amazing …

Was absoultly amazing they even re.did my babies video when her name.was mis pounced but the videos r super.cute I can't wait for my daughter birthday to come for her to see it

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank youuuuu

Thank youuuuu. It was magical. My friend cried when she saw it. Well done to you and thanks for the beautiful surprise 🤍🤍🤍

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Satisfaction Garanteed

I really love the video they created for my nephews birthday. I had a few corrections I wanted on the video and their response and understanding were on point. They got right on it to meet my demands. If you were considering placing an order with them go for it you won't be disappointed. I will be using there service again in the near future.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rude, inaccurate

honestly should have listened to the reviews before choosing to do business here. Unfortunately, the negative feedback I saw beforehand turned out to be completely accurate. My experience with this business was extremely disappointing, primarily because of the poor customer service and lack of professionalism.

The way my situation was handled showed a clear lack of communication and accountability. Instead of trying to resolve the issue or provide even basic customer support, the response I received was dismissive and unhelpful. As a paying customer, that’s simply unacceptable.

Because of this experience, I will be disputing the charge and warning others about what they can expect when dealing with this business. Customer service matters, and when a company consistently treats customers this poorly, it’s hard to understand how they expect to maintain a reputable or lasting business.

I would strongly recommend others read the reviews carefully before deciding to spend their money here.

13 mars 2026
Omdöme utan inbjudan
Logotyp för PlusCup – Personalized Videos for Kids & Adults

Svar från PlusCup – Personalized Videos for Kids & Adults

Hi Courtney,

I’m Lina, and I will be handling your case from now on. First of all, I want to sincerely apologize for the experience you had. We are truly sorry about the conversation earlier. We recently hired a new assistant, and unfortunately we did not realize she would handle customer communication this poorly. That is completely our responsibility, and we are very sorry that you had to experience that.

Your message and feedback are taken very seriously. We never want any customer to feel ignored or treated unprofessionally. Our goal is always to provide a positive experience and make sure every customer feels respected and supported.

Please allow me to personally assist you and resolve this situation properly. If there is anything we can still do to fix this for you, I would really appreciate the opportunity to help.

Again, I’m very sorry for the frustration this caused and for how the situation was handled before.

Thank you for your time,
Lina
PlusCup Team

Betygsatt 5 av 5 stjärnor

I cried when I saw the video

I cried when I saw the video that was created. It is truly magical and amazing!! I can't wait for my granddaughter's upcoming birthday to see her reaction :) The purchase and receival process was super easy and delivered with speed. Thank you so much. Will definitely share this site with family and friends.

12 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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