Pluralsight Omdömen 

When Pluralsight took over TrainSimpe they killed my Lifetime subscription from TrainSimpe.
How much would it hurt to honer the deal with customers that you got from that acquisition?

Video does not load, each time you need to contact support and wait for a day.

I've used you guys in the past, tried to have another ago, but couldn't even pay! Tried a Visa and a Mastercard, both didn't work for some reason, then tried with Paypal and got a notification of insuficcient funds because you were trying to charge me 221.51£ instead of 184,59 £ . Why would you try and charge me more than what you say? Just because of the above I moved to another provider, no transparency, website's weird and support taking ages to reply

The platform is meant for DevOps and IT specialists only. It falsely advertises itself as for all tech skillsets/teams, which is highly inaccurate. As of 2023 May, it doesn't have a single interactive option - code challenge, lab, path, skill IQ (assessment), or even an interactive course - for data science. All learning material is just generic videos. If that's all you want/need, save your pennies, and just find a topic you're interested in on Google books (or any other platform you prefer) & open it with voice reader and voila!

Just for skipping through content. They blocked my account and I reached out to customer support to unblock it and received an email, if it happens again. I will be permanently blocked. WOW

Learning to code - so interesting - very easy to follow vids and also documentation - support - certificates at the end of each course - Finally I found a learning platform which is made for even people like me, who has trouble to focus on one thing at a time. - This will be a new st

Terrible support. My account was locked because of alleged "unusual account activity". I have no idea what was going on, neither did they apparently. Support offered no help with resolution so I just told them to close my account. I've had an account for several years and had no problem until now. I've read about this happening to others too. Don't waste your money on them. They do not value long-standing customers

If there was a zero, I would be giving it.

The only way to cancel subscriptions is via email. Which I did on the day of the renewal but wasn't replied to in about 3 months! When they did get back to me, they tell me I've not given sufficient notice and bill us another annual subscription for several users.

Utter scam.

An employee of the company Pluralsight contacted me over the internet and asked me to do work on a course for their company. I worked for about 9 months on a project with an agreed fee of 30k, and they canceled the project just as the work was about finished, with multiple days to go before the deadline. They also took all of the work I did, including my intellectual property.

with the following email:

I’m reaching out to let you know that Pluralsight is terminating our working relationship with you effective immediately. The communication and working relationship that we’re in is unfortunately not working for either party. This decision was made as a result of your history of being unwilling to follow Pluralsight production processes and standards as well as content quality concerns. There are a few things to be aware of as a result of this decision: As was communicated yesterday, your course, 1151 - Google Cloud Certified Machine Learning Engineer, is canceled. Due to the incomplete submission of the course, you will not be paid a completion payment. You will also not be required to pay for any services rendered by our Production Services team. You will not be able to register for, attend, or speak at Pluralsight events as a Pluralsight author, such as Pluralsight LIVE, Author Summit, or Author Talks with customers. Your access to author-based tools such as Author Home (including analytics), Author Kit, and Author Slack have been terminated and you will no longer be contacted or considered for future content creation opportunities at Pluralsight. Your A Cloud Guru account has been deactivated. You will no longer have access to the Pluralsight Affiliate program, if applicable.

No support. Took my money and left. Can’t contact. Scam

Will block your account for account for "excessive use" or skipping back to take notes. I watched less than 2 hours of content on the day I was blocked and slipped back twice to take notes. Absolute joke, save your money and stick to youtube.

Don't respond to sales request.

I filled in a request to be contacted by sales, but it required me to fill in a phone number. I don't like to be contacted by phone (for reasons of disability) so I just put in 0123456789 and N/A for the company.

I haven't had any reply from them. Clearly they don't care. Pity because I wanted to discuss pricing for 100+ licenses.

Their loss.

Pluralsight's website is a little confusing with regards to company subscriptions. Having made a simple mistake and created too many subscriptions (10, when we only needed 2), we have asked the company to reduce the subscription level, as we will never use this many subscriptions. In a little over a week we have had several automated responses but no direct contact with regards to this. I am getting the feeling that this company is to be avoided. Believe some of the other reviews...avoid at all costs!!!

Greedy with no refund policy, even though I'm pretty sure i canceled. Payed €350 for a year, wich i didn't want after the trial

I’ve been a subscriber for 2 years mostly for COMPTIA A+ and my subscription auto-renewed even though I cancelled it (I think…). I requested a refund and they processed it within the hour, even though it’s Saturday! 100% recommend the customer service and learning material!

We've been using Pluralsight for a over a year to train our graduates. Usage has declined so I requested to drop from 5 seats to 2 seats 1 day before my subscription was due to auto renew.
The T&C's do say it's 30 days notice but there is absolutly no wriggle room in this. So I'm now paying for 5 seats, 3 of which are not used until November 2023.
Our account manager also dodges every email sent to him.
I won't be returning as a customer after this term.
Terrible customer retention stratergy.

1 Star - Beacuse ZERO wasn't an option.

I acidentially subscribed to the service because I tried the free trial but forgot to cancel. I mailed the customer service and ask them for a refund. They responded really quickly and paid me back. Great customer service.

For the product itself. I really liked it but just couldn't afford it at the time

If their service and content was worth the money, they would not need to automatically subscribe you to their annual plan and bill you the full amount of money... Sadly I was to slow to cancel the free trial.

The content of the basic subscription is on par with what you get for free on youtoube.

Do not waste your time and money on Pluralsight.

So I have been a Pluralsight member since 2018 on the standard plan (back then you had access to all 7,000 + courses).

Now I get an email saying 50% for Black Friday / Cyber Monday - so I log into my Dashboard and go to subscriptions, and sure enough a button says "50% off".

Clicking this button - I don't get 50% off. Regular price is $299, I am being charged $178.80 (so not half price).

I have logged a ticket with support on this, but they are saying this is for new customers only. Then why have it on my dashboard.

They also say that the 50% off price is for Standard or Premium, and I am on an old account which has all the features of Premium (access to all 7K courses) but costs less. As they will not honor this, they obviously want me to either leave, or pay more for the same content, whilst giving out misleading and obviously false advertising.

Reading other reviews the new model is to cut the videos in half, have the basic ones at the cheaper price and the one's you want at the more expensive price - this is totally wrong.

I have complaints and tickets logged - but Pluralsight are ignoring me or using the canned response of "this offer is only open to new customers" - then don't advertise it on my dashboard, I am obviously not a new customer.

At this stage - I am happy to cancel it and go with an alternative, there are always tons of free videos on YouTube, all someone needs to do is set up a website to catalog them and offer it for free, in which case Pluralsight's model will be out of the window.

As I am a software engineer, that's not a bad shout.

While we were initially satisfied with PluralSights, about a year later, a few weeks before the account billing renewal, we emailed PluralSight to cancel our company account. At that point our team had not used their service for approximately 4 months, with zero account activity over that time.

They refused, stating you have to give them 30 days notice BEFORE the renewal date to cancel. We replied they can see we havent made use of the service recently and we no longer need the service, please cancel the account. They did not reply, then about 2 weeks later, they charged us anyway despite us politely requesting they cancel the account.

Do not trust this company with your credit card or payment information, they operate like scammers.