I will forever recommend Plum to whoever is looking for fine jewelry! 1) Tremendous communication, like seriously, top tier! Throughout the entire process they have been so fast to respond to any ques... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was... Se mer
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There was a FedEx issue with shipping and Josh from customer service provided genuinely the best customer service I’ve ever received from a brand. He was proactive, understanding, and fixed everything... Se mer
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I thought that their consistent communication made the entire process extremely easy. Their attention to detail captured all the special touches that I wanted and the end product was flawless!
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Företagsinformation
Skrivet av företaget
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
Kontaktuppgifter
5 S Wabash Ave. Ste. 704B, 60603, Chicago, USA
- 844-844-3638
- hello@plumdiamonds.com
- plumdiamonds.com
4,9
Utmärkt
312 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Renee and Kristy
Renee and Kristy were soooo accommodating and helpful through the whole process… They were in constant contact and helped with everything along the way even down to getting me the ring just in time for a planned engagement and vacation … Thank You… To the girls mentioned above and to the whole plum jewelry team…
8 oktober 2025
Svar från Plum Diamonds
Hey Ed - it was our pleasure and we're so thrilled it all worked out! Honored to be a part of your story :)
Svar från Plum Diamonds
Thanks Ashley! So happy to have served you well - we appreciate you!
Wonderful!!!
The entire ring shopping experience with Plum was nothing short of amazing! From the very beginning, everything felt easy and stress-free. I had so many questions, and Renee met each one with incredible patience and kindness. She helped me place a hold on the diamond I fell in love with and guided me through customizing the engagement ring of my dreams.
The ring took about a month to create, and I loved receiving regular email updates every step of the way. It made the experience feel so personal and exciting. Plum has truly earned their five stars — I can’t wait to work with them again in the future!
7 september 2025
Svar från Plum Diamonds
We're so proud that we created such a enjoyable experience for you! It's always our goal but we still appreciate each happy client, so thank you for sharing. We would absolutely love to work with you again!
Phenomenal
The customer service from Renee and Kathy was nothing less than amazing. I was a little concerned ordering something online that wasn't cheap. They took all my calls and texts within a very short period of time. Explanations were given and very reassuring. The ring is stunning. My wife loves the ring and this whole experience from beginning to end was excellent. I Highly recommend Plum Diamonds.
30 september 2025
Svar från Plum Diamonds
Hey Andrew! It was a pleasure working with you and we're so excited that you're both pleased! Forever grateful you took a chance on Plum - we'd love to have you back one day :)
Such a great experience
Such a great experience. Renee and Kristy made my whole experience so top notch from start to finish. Even help me customize my ring and make sure I was getting exactly what I wanted. Then it was even done before I was expecting it to be. I can’t wait to do business with them again.
26 september 2025
Svar från Plum Diamonds
Chris - we can't wait either! It has been a delight to work with you and we're proud to have been able to create exactly what you were hoping for. An early congrats to you both!
The customer experience at Plum…
The customer experience at Plum Diamonds was absolutely top notch. I needed to get my ring resized on very short notice, and they were incredibly accommodating and responsive throughout the entire process. Everyone I interacted with was professional, helpful, and clearly committed to delivering a great experience. The quality of the ring exceeded my expectations, and the service matched it perfectly. If I ever need to make another purchase, I’ll definitely be coming back to Plum Diamonds. Highly recommend!
26 september 2025
Svar från Plum Diamonds
We don't take that lightly and are so appreciative of your willingness to share your experience. We'd love to have you back at Plum and will work to exceed your expectations then as well!
Beyond expectations
Everyone was really nice. Renee was so prompt with responding and made me feel confident in the ring I was purchasing. The ring is exactly what I wanted. Very beautiful to say the least. I’m very happy I trusted Plum
19 september 2025
Svar från Plum Diamonds
Michael, we are so honored you trusted us with such a special ring! It was our pleasure to work with you and we hope to see you again!
Excellent ring
Excellent ring, lab-created diamonds look amazing! Helpful and responsive customer service helped make the shopping experience seamless and worry-free.
17 september 2025
Svar från Plum Diamonds
Worry free is exactly what we aim for! So thankful we succeeded ~ and that you love the ring in the end!
LOVE my engagement ring
We LOVE my engagement ring. Renee was an amazing help with designing exactly what we wanted in a ring. The ring itself is just amazing. It literally shines from across the room and I’ve had random strangers walk up to tell me how beautiful and bling bling my ring is. The ring is amazing for the price and the service we received. We highly recommend!!
9 september 2025
Svar från Plum Diamonds
Agnes, This makes our day! We live for random strangers noticing how bling bling Plum rings are! Thanks for letting us be part of this special ring :)
CUSTOMER SERVICE 10/10!
So happy with the ring, the value, and especially the customer service at each step in the process.
3 september 2025
Svar från Plum Diamonds
Thank you so much, this makes our day to hear! It's always nice to know what we are doing is working!
Amazing experience
Amazing experience! Everything was flawless - the selection process, the fast delivery, the personal follow up. Such a helpful, thoughtful start to the relationship with Plum!
2 september 2025
Svar från Plum Diamonds
Wow, we're flattered! Thanks so much for the kind words - we have the best customers!
Absolutely beautiful!
Absolutely beautiful!
Kristy and Renee are terrific! This is my second purchase from Plum Diamonds and I will definitely be back.
5 september 2025
Svar från Plum Diamonds
Gina, we've loved having you and look forward to working with you again! Always a pleasure.
My rings are beautiful!
My rings are beautiful!! The customer service is one of the reasons why we decided to purchase a second ring. They respond very quickly and are very helpful/patient.
27 augusti 2025
Svar från Plum Diamonds
Hi Lisa! We loved having you back at Plum and are so honored you returned. Thank you so much for the review - please let our kids know we are helpful and patient ;)
Svar från Plum Diamonds
Thanks for the kind words! We hope you were more than pleased with both the diamond and the service - that's our goal for every customer!
These ladies continue to impress my…
These ladies continue to impress my Queen! I will never buy diamonds anywhere else! Thank you!
28 augusti 2025
Svar från Plum Diamonds
We'll never tire of your return :) Thank you for your business and your loyalty- it's been a pleasure!
Wonderful experience
Wonderful experience! The ring turned out amazing and they got it well before a deadline I had due to an upcoming trip! Certainly recommend to anyone shopping for an engagement ring!
22 augusti 2025
Svar från Plum Diamonds
Couldn't be happier to hear that your experience with Plum was wonderful! It was a joy to work with you and we're pleased we could meet your timeline...plus we always appreciate spreading the word about Plum! Thank you.
It's nicely all wemon you must bought…
It's nicely all wemon you must bought From plum Diamonds
23 augusti 2025
Omdöme utan inbjudan
I had an amazing experience purchasing diamond earrings
I had an amazing experience purchasing my diamond solitaire earrings from Kristie at Plum. It was a smooth process from start to finish and the earrings are AMAZING!!
18 augusti 2025
Svar från Plum Diamonds
We can't tell you how much we love that you love them! It was our pleasure and we very much hope to have you at Plum again :)
Amazing experience with Plum
Amazing experience with Plum! The customer service was top-notch — quick responses and always available to answer every question I had. They truly care about their customers and made the entire process stress-free and enjoyable. The online product photos, along with pictures shared by past customers, perfectly reflect the beauty and quality of their rings and diamonds. I couldn’t be happier with my purchase and would recommend Plum to anyone looking for an engagement ring!
8 augusti 2025
Svar från Plum Diamonds
Thank you so much for sharing! It was a pleasure helping out and answering your questions ~ it means so much to us to know that you got exactly what you want and that you're happy! Congratulations and thanks again!
Plum is an amazing company
Plum is an amazing company. Best customer service I ever had. Willing to listen and make your vision come true. Most recommended
13 augusti 2025
Svar från Plum Diamonds
Wow! Best customer service you ever had?! We're honored. Thank you so much for the chance to bring your vision to life and create this special ring - thrilled that we got it just right!
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