Platinum Valet - Approved Meet & Greet Operator Omdömen 

252
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were met at the agreed time by polite staff on a very wet day in Birmingham. Mileage fuel level etc were recorded and the car checked for damage etc and we were kept informed via text for our retur... Se mer

Betygsatt 1 av 5 stjärnor

I normally book maple parking who use this same car park and have only good experiences with them. By mistake I booked premium who are a different organisation and gave a poor service. Despite ringing... Se mer

Betygsatt 5 av 5 stjärnor

I had such a great experience as my first time using this company. Even the service to have my car washed complimentary and even given water bottles for my drive back. Very pleased will definitely use... Se mer

Betygsatt 5 av 5 stjärnor

Speedy service, pickup was just as efficient as my drop off. Will definitely be using Platinum for all future bookings. Top service provided by Harry.

Företagsinformation

  1. Betjänad parkering
  2. också i
  3. Flygplats

Skrivet av företaget

Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

252 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 45 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(252)

180 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

As a solo female traveller

As a solo female traveller, the experience at Platinum Valet was safe, convenient, friendly and excellent and I cannot rate them highly enough. What a service, thank you!

24 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fab service!

Since I have booked with Platinum Valet for the first time, I never used another provider, when I fly from BHX airport.
Service is great, reliable and timely.
Staff is friendly, professional and attentive.
Will continue to use them!

28 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stress-Free Airport Parking – Highly Recommended

What can I say? An absolutely fantastic experience from start to finish. Drop-off was quick and hassle-free, and despite landing at 3am, our car was there waiting for us exactly as promised.

Harry runs everything like clockwork and provides exceptional service. Friendly, professional and incredibly reliable. It took all the stress out of travelling, and I honestly can’t recommend highly enough.

We’ll definitely be using the service again. Thank you, Harry and your team!

23 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High praise for this company

High praise for this company. Clear and timely communication and car returned promptly. Best valet meet and greet we’ve ever used. Charge was competitive and good value for money. Will be using again for sure

22 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very well organised Company

Very well organised Company, Harry made sure our car was ready for collection from the Valet Car Park as soon as we'd landed. Our vehicle was well looked after while we were away. Only criticism is the fact that my Dash Cam was disconnected when my car was picked up on the day we arrived. Apparently this is in the terms and conditions that they do this and is done to avoid their Secure Car Park being able to be located. Would have had 5 stars but for this.

7 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From start to finish

From start to finish, Platinum Valet has kept up their professional manner. Keeping me up to date with timings and what will happen throughout the process. Very quick and efficient service cannot fault them. Having known that I have 2 kids with me they made sure that there was no delay. Harry and Hammi were amazing staff members and would definitely recommend any one flying from BHX, please use Platinum Valet. They even washed my car for me on return which was amazing :)

Thanks Platinum Valet x

18 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All worked well

The price at the time of booking was the most reasonable for the 11days. The drop off was sooth a little wait I would suggest you stay in car while waiting as we did get a bit cold. Pick up was good car there ready for us on return. The walk to the terminal was not far but building work ment a little more tricky only a problem if you have walking difficulties

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 star experience

Its not often we give a 5 star review but Platinum Valet really deserve it. The instructions on arrival and departure are exactly as written. We called on our way, really easy to park near the airport, very professional handover and put us at our ease about the valet parking. On our return we called as landed as agreed and they were already there when we got to the car park. The added surprise was the car was washed. And only 8 miles on the clock. A top service given with pride. We will definitely use again and recommend to others.

14 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All round professional service

All round professional service from the moment we arrived and left our vehicle to our return in the early hours of the morning. Staff were helpful, courteous and efficient making the whole experience far less stressful and we will definitely be using this company again

14 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Happy to recommend Platinum Valet

Happy to recommend Platinum Valet. Efficient service with no problems. Good price and only a couple of minutes walk to the terminal. Had a few minutes wait on collection but nothing to complain about. Friendly service. Would use Platinum again.

6 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Meet & Greet service

Used Platinum valet.uk at Birmingham Airport. Excellent communication from start to finish, very helpful and efficient. Car was brought to the terminal within 30 mins of landing in same condition we left it with 6 miles more on the clock for those journeys. Would use again and recommend. They even insisted we stay in the terminal until the car was there as it was chilly.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not really the M&G we expected had to…

Not really the M&G we expected had to walk ten minutes to airport building same coming back.Manchester you walk across road and your there!Apart from the walk you have to ring 30 mins before you get there and ring soon as you get back to make sure your car is there.Also when got home noticed someone had unplugged my dash cam,no idea why!

9 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely brilliant service

Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get free car wash next time

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice friendly men fast response no…

Nice friendly men fast response no hide cost or payments love this company 😀

7 april 2026
Omdöme utan inbjudan
Logotyp för Platinum Valet - Approved Meet & Greet Operator

Svar från Platinum Valet - Approved Meet & Greet Operator

Hi,

Thank you for your kind words - we really appreciate you taking the time to share your experience.

We’re glad to hear you found our team friendly and the service quick and transparent, as that’s exactly what we strive for with every booking.

We look forward to welcoming you back again soon!

Kind regards,
Platinum Valet

Betygsatt 5 av 5 stjärnor

Excellent value and excellent service

Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. So keep them apprised if your timings and requirements and they are ready for you as needed. Even charged my electric car ready for collection (separate charge obviously). Absolutely recommend and will use nothing else now if flying from Birmingham

9 april 2026
Omdöme utan inbjudan
Logotyp för Platinum Valet - Approved Meet & Greet Operator

Svar från Platinum Valet - Approved Meet & Greet Operator

Hi Dave,

Thank you so much for your fantastic review - we really appreciate it.

We’re delighted to hear that you found our service excellent value and that our team made a positive impression. Providing a reliable, responsive, and helpful experience is exactly what we strive for, so it’s great to know this came across.

We also appreciate you highlighting the communication and EV charging service - keeping customers informed and going the extra mile where possible is very important to us.

We truly value your recommendation and look forward to looking after you again on your next trip from Birmingham.

Kind regards,
Platinum Valet

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