We were met at the agreed time by polite staff on a very wet day in Birmingham. Mileage fuel level etc were recorded and the car checked for damage etc and we were kept informed via text for our retur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I normally book maple parking who use this same car park and have only good experiences with them. By mistake I booked premium who are a different organisation and gave a poor service. Despite ringing... Se mer
I had such a great experience as my first time using this company. Even the service to have my car washed complimentary and even given water bottles for my drive back. Very pleased will definitely use... Se mer
Speedy service, pickup was just as efficient as my drop off. Will definitely be using Platinum for all future bookings. Top service provided by Harry.
Företagsinformation
- Betjänad parkering
- också i
- Flygplats
Skrivet av företaget
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Kontaktuppgifter
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Storbritannien
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As a solo female traveller
As a solo female traveller, the experience at Platinum Valet was safe, convenient, friendly and excellent and I cannot rate them highly enough. What a service, thank you!
Fab service!
Since I have booked with Platinum Valet for the first time, I never used another provider, when I fly from BHX airport.
Service is great, reliable and timely.
Staff is friendly, professional and attentive.
Will continue to use them!
First class service from start to…
First class service from start to finish. Checked vehicle before we left and delivered back before we arrived at drop off point. Very friendly staff. Would definitely recommend and use again.
Easy process
Easy process , helpful staff, great price great location 2 mins walk from terminal
Stress-Free Airport Parking – Highly Recommended
What can I say? An absolutely fantastic experience from start to finish. Drop-off was quick and hassle-free, and despite landing at 3am, our car was there waiting for us exactly as promised.
Harry runs everything like clockwork and provides exceptional service. Friendly, professional and incredibly reliable. It took all the stress out of travelling, and I honestly can’t recommend highly enough.
We’ll definitely be using the service again. Thank you, Harry and your team!
Was late coming to get my car which…
Was late coming to get my car which made us waste our money on the lounge, then on returns felt rushed to get out after a long flight
High praise for this company
High praise for this company. Clear and timely communication and car returned promptly. Best valet meet and greet we’ve ever used. Charge was competitive and good value for money. Will be using again for sure
Very well organised Company
Very well organised Company, Harry made sure our car was ready for collection from the Valet Car Park as soon as we'd landed. Our vehicle was well looked after while we were away. Only criticism is the fact that my Dash Cam was disconnected when my car was picked up on the day we arrived. Apparently this is in the terms and conditions that they do this and is done to avoid their Secure Car Park being able to be located. Would have had 5 stars but for this.
From start to finish
From start to finish, Platinum Valet has kept up their professional manner. Keeping me up to date with timings and what will happen throughout the process. Very quick and efficient service cannot fault them. Having known that I have 2 kids with me they made sure that there was no delay. Harry and Hammi were amazing staff members and would definitely recommend any one flying from BHX, please use Platinum Valet. They even washed my car for me on return which was amazing :)
Thanks Platinum Valet x
All worked well
The price at the time of booking was the most reasonable for the 11days. The drop off was sooth a little wait I would suggest you stay in car while waiting as we did get a bit cold. Pick up was good car there ready for us on return. The walk to the terminal was not far but building work ment a little more tricky only a problem if you have walking difficulties
5 star experience
Its not often we give a 5 star review but Platinum Valet really deserve it. The instructions on arrival and departure are exactly as written. We called on our way, really easy to park near the airport, very professional handover and put us at our ease about the valet parking. On our return we called as landed as agreed and they were already there when we got to the car park. The added surprise was the car was washed. And only 8 miles on the clock. A top service given with pride. We will definitely use again and recommend to others.
All round professional service
All round professional service from the moment we arrived and left our vehicle to our return in the early hours of the morning. Staff were helpful, courteous and efficient making the whole experience far less stressful and we will definitely be using this company again
Happy to recommend Platinum Valet
Happy to recommend Platinum Valet. Efficient service with no problems. Good price and only a couple of minutes walk to the terminal. Had a few minutes wait on collection but nothing to complain about. Friendly service. Would use Platinum again.
Excellent Meet & Greet service
Used Platinum valet.uk at Birmingham Airport. Excellent communication from start to finish, very helpful and efficient. Car was brought to the terminal within 30 mins of landing in same condition we left it with 6 miles more on the clock for those journeys. Would use again and recommend. They even insisted we stay in the terminal until the car was there as it was chilly.
Not really the M&G we expected had to…
Not really the M&G we expected had to walk ten minutes to airport building same coming back.Manchester you walk across road and your there!Apart from the walk you have to ring 30 mins before you get there and ring soon as you get back to make sure your car is there.Also when got home noticed someone had unplugged my dash cam,no idea why!
Very convenient
Everything went smooth, staff very friendly!! I can 100% recommend.
Absolutely brilliant service
Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get free car wash next time
everything very professional and on time
Nice friendly men fast response no…
Nice friendly men fast response no hide cost or payments love this company 😀

Svar från Platinum Valet - Approved Meet & Greet Operator
Excellent value and excellent service
Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. So keep them apprised if your timings and requirements and they are ready for you as needed. Even charged my electric car ready for collection (separate charge obviously). Absolutely recommend and will use nothing else now if flying from Birmingham

Svar från Platinum Valet - Approved Meet & Greet Operator
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