Platinummobility Omdömen 102

Great to buy a power chair of.
Terrible if asking about a repair that needs doing.
I contacted on eBay, Facebook, phone and whats app. They just choose not to get back. Not even to say this isn't something we can do. Which would be fine but to just ignore the customer at all costs seems a bit weird. Even saying will ring me back the same day to completely ignore me.
Terrible customer service.
Very unprofessional. Won't be buying again

Excellent service from start to finish!
Couldn’t be more helpful, and a massive shout out to James! He was so helpful when we came to collect, and been on hand ever since for any info I need.

Just so friendly and practical

Perfect transaction from start to finish .initial call handled efficiently.scooter arrived promptly and has been easy to use .Thank you Platinummobility for your empathy , compassion and outstanding customer service .

Great service exactly as described could not be happier

What an amazing company. Personal, welcoming and very professional. We were made immediately made welcome, and nothing was too much trouble. Amazing wheelchair at a great price and met some wonderful people today. Well worth a visit. You won’t find anywhere better.

Informative and friendly team. this was a telephone and online sale so I can only comment on these services which were excellent.
We had an efficient and quick conclusion to the purchase and now very happy owners!

Needed parts for my power chair so sent in a query. Almost immediately my parts were in the post and arrived the following day. Can't beat that.

great wheelchair its like a brand new chair and at a great price

Ben and Emma have both been very kind and helpful and I could not have wished for a better experience.

My thanks to Platinum mobility for being able to supply me with a suitable power chair without which I would be very stuck.

Fantastic service would thoroughly recommend

I found the support and advice provided by Ben to be must helpful in deciding the best fit of wheelchair. We received the chair yesterday and we are extremely satisfied wirh the product overall. I had some reservations about buying online, this coupled with residing in N Ireland did cause some concern. I can confidently state that having received the chair I would highly recommend Platinum Mobility in terms of customer service, good communication and overall customer focus. I would certainly buy from this company again. Thank you Ben, until the next time.

Staff were so helpful, showing how to use mobility chair.
Explained everything about chair, answered any questions I had.
Arranged delivery to suit us.
I would highly recommend this company.

Excellent service, thank you.
Chair arrived, as promised.
Delivery driver, very helpful.

Brilliant service for phone to home, would definitely recommend engineer delivery as they are more than happy to go make adjustments in you home . Top class

We went to the new showroom at Ben's Yard near Ely. We were made welcome from the time we stepped in the door, we were able to try scooters we were interested in, under no obligation to purchase, however we found what we wanted, and the service has been excellent from taking the order to delivery, to assisting with question and queries which have been answered fast and efficiently. Thank you.

I found this company very helpful and understanding in every way. Regular correspondence and trustworthy. Bought replacement scooter from them
which was delivered very quickly. Good communications throughout and complete satisfaction. Highly recommended.