I contacted planning by design with a dropped kerb issue. I had a really difficult time doing it by myself and I was assisted from the beginning all the way up until the end and I couldn’t fault the s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Planning by design did a fantastic job for me so far. They are a very professional team and highly competitive in price, work experience and ethics. They don’t take no for an answer they follow up the... Se mer
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Great service made every thing so easy, explained all the aspects of the planning in language we could understand really good and friendly staff Joanne and Aaron couldn't do enough. the case they buil... Se mer
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Great experience working with Planning By Design. Silas and his team helped me through the whole planning process to build flats above my commercial property. They were always supportive and never gav... Se mer
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4,3
Utmärkt
311 omdömen
Ingen aktuell inbjudningshistorik
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Fantastic company to work with
Fantastic company to work with - They have helped us find a way to make the process of building our Annex simple and cost effective.
25 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Michael, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. It's always our goal to provide a 5* service at unbeatable prices and it's always rewarding to hear we have succeeded. Of course, if you have any further questions or need help with anything in the future please do let us know and we'll be glad to help.
I highly recommend Planning by Design
I highly recommend Planning by Design! They have been exceptional in sorting out our feasibility reports for multiple properties until we found the right one. Their team is fast, efficient, and incredibly skilled. Communication is a breeze, with super responsive support every step of the way. Now, as we work on getting planning approval for our chosen property, I’m confident in their expertise. Truly a fantastic partner in the planning process!
25 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Tyrone, thank you very much for choosing Planning By Design and for sharing a review of your experience it really means a lot to us. We are delighted to hear you have been impressed with our service so far and we look forward to assisting you with your planning application in due course.
Svar från Planning By Design
Hi Alex, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. Of course, if you have any further questions or need help with anything else please do let us know and we'll be happy to help.
I did not like the in-house pressure sales techniques
When I started my project, I came in with my own architectural drawings, thinking I had a clear plan. However, from the start, I was hard pressured into using the company’s own architects to redraw my plans. This led to weeks of back and forth before the final submission. The desire to upsell their products and services was a bit much.
At one point, I even had to raise my concerns with my town planner, mentioning that I felt like I was being scammed/misled. Some of the reviews also raised red flags for me. Ultimately, my application was rejected over something minor in the drawings, an issue that should have been flagged and corrected before submission.
Looking back, I’d strongly advise anyone considering a similar route to do thorough research before choosing this is the right company for you. Be cautious and ensure you fully understand what you’re agreeing to, especially if you’re being pushed toward using in-house services.
Ask for agreed timeframes and what communication you are likely to expect throughout the project.
10 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Sheryll,
While we appreciate all feedback, what you've written is inaccurate and defamatory.
You initially approached us with existing drawings and a clear plan. We clearly explained that due to copyright, it's illegal to use another architect's drawings without their explicit written consent—which you did not have. Furthermore, we cannot legally alter third-party drawings; any changes must be made by the original architect.
Despite our advice, you opted to proceed using your existing plans and engaged us solely for the planning submission. Many people are unaware that architects specialize in design, not planning policy compliance. This is why, at Planning By Design, we employ both architects and town planners. Had you instructed us for the design as well, our combined team could have created a policy-compliant proposal, significantly enhancing your application's likelihood of success. We would also have been able to promptly address any concerns raised by the planning authority.
Throughout the process, there was significant back and forth, with you attempting to add components outside of the agreed scope without additional payment. Despite repeated professional advice, you chose to proceed based on your own judgment, perceiving our recommendations as sales tactics rather than expert guidance.
Ultimately, your application was refused for six clear reasons, none of which were due to mistakes or oversights on our part:
The proposed change of use from residential flats to a nursery would result in losing three residential units without sufficient evidence of local nursery need, conflicting with Policies H3 and S2 of the Lambeth Local Plan.
The proposed 2.2m-high wraparound screen on the play area roof terrace was excessively bulky and dominant, compromising the building's architectural integrity, contrary to Policy Q11 and the Design Guide Part 4.
The application failed to show that the proposed change of use wouldn't adversely impact neighboring properties through noise and disturbance, conflicting with Policy Q2.
Insufficient information was provided to demonstrate that the screen wouldn't negatively impact daylight for neighboring properties, violating Policy Q2.
Without a parking survey and travel plan, your proposal didn't show how additional journeys by 105 users wouldn't create parking stress or environmental harm, conflicting with Policies T1 and T6.
Without a legal agreement to ensure the development was car-parking permit-free, transport impacts remained unaddressed, contradicting Policies T1, T3, and T6.
After receiving the refusal, we promptly contacted you, expressing our shared frustration and outlining potential next steps, including resubmission or an appeal, to still achieve a positive outcome.
On February 10th, you responded:
"Oh well Aaron, you win some you lose some!
Thanks for all your hard work.
Take care,
Sheryll"
We had not heard from you since that communication until your recent review.
Your review is therefore inaccurate and defamatory, as you have certainly not been scammed. If you genuinely seek resolution or assistance moving forward, please feel free to reach out, and we’ll gladly assist.
Best regards,
Planning By Design
New driveway and garage conversion
Thank you to building by design team for creating a great looking driveway and we are currently looking to convert our garage once we get our structural engineers calculations.
18 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi M, thank you for choosing Planning By Design and for sharing a review of your experience it really means a lot to us. We are delighted to have helped you secure planning approval and your structural engineering calculations will be with you shortly. If you have further questions or need help with anything in the future please do let us know and we will be happy to help.
Very professional team
The team made the process straightforward with clear explanation and communication. They were extremely professional and I would recommend this award winning company.
18 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Mark, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. Of course, if you have any further questions or need help with anything else please do let us know and we'll be happy to help.
Sacred Heart
10/10 service as always, this is the second project we have worked on with planning by design and they continue to impress and assist each step of the way.
18 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi James, thank you very much for choosing Planning By Design again and for sharing such a glowing review of your experience. We are delighted to have helped you secure another planning approval and remain ready to help with any further questions or requirements.
Svar från Planning By Design
Hi Oluunmi, thank you for choosing Planning By Design and sharing a review of your experience, it really means a lot to us. We are delighted to hear that you have been happy with our planning appraisal service. If you have any further questions or require help with anything else in the future please let us know and we will be glad to help.
Great service
Great service. Got my queries answered very quickly and very helpful
13 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Dana, thank you very much for choosing Planning By Design and sharing a review of your experience. We are delighted to hear that you have been pleased with our planning appraisal service and of course, if you have any further questions or need help with anything in the future please do let us know and we'll be glad to help.
Thank you to Planning By Design
Thank you to Planning By Design for working their magic and providing a thorough, detailed application to the council that resulted in an easy approval to the change of use for my future clinic premise. The team have been caring and efficient to my needs, of which I am very grateful for!
12 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Suann, thank you very much for choosing Planning By Design and for sharing a review of your experience; it really means a lot to us. We are delighted to have helped you secure approval following a smooth process. Of course, if you have any further questions or need assistance with anything else in the future please do let us know and we'l be glad to help.
Excellent
Excellent, prompt service. Great communication throughout the process. So knowledgeable and so impressed with the value for money would highly recommend for anyone thinking of trying to get planning permission or even just looking for advice.
10 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Suzanne, thank you for choosing Planning By Design and sharing a review of your experience. We are delighted that you have been pleased with our planning appraisal service. It's always disappointing when a site or project isn't feasible. Of course, if you have any further questions over this site or need help with anything else in the future, please do let us know and we'll be happy to help.
Very helpful team
Very helpful team, really break down the entire process for you. The Planning By Design team stay in consistent communication with you and updated me as soon as they had any updates. I would really recommend this company.
11 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Isabelle, thank you for choosing Planning By Design and sharing a review of your experience. We are delighted to have helped you secure planning approval following a smooth application process. If you have any further questions or need help with anything in the future please don't hesitate to let us know and we'll be glad to help.
I would recommend Planning By Design
I would recommend Planning By Design
The whole team was very helpful and I basically understood everything about the project because they took the time to explain everything that I needed to know they were very patient with me and very professional
6 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Sue, thank you very much for choosing Planning By Design and for sharing a review of your experience; it really does mean a lot to us. We are delighted to have helped you secure planning approval. Of course, if you have any further questions or need help with anything in the future please do let us know and we will be glad to help.
I would Dedefinitely recommend Planning By Design …De
I would definitely recommend Planning By Design for anyone with a building project in mind.From the very start with the phone calls.Every one is so helpful kind and lovely to speak to.I was so looking forward to designing my new side extension with them ut unfortunately I hit a problem with the drains in our gardens Unfortunately I couldn't go ahead with the project It took a little while for me to get the water board in my area to come up have a look.Planning By Design gave me time with this not pushy or anything.Im just so upset I wasn't able to go ahead with my project as the price digging up and moving all outside pipes would cost to much as they were in the way of new extension.I would highly recommend Planning By Design so helpful and they explain everything to you so clearly from the start what they do for you and are so friendly.
5 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Sheila, thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. Of course, if you have any further questions or need help with anything else please do let us know and we'll be happy to help.
Excellent Service
Very helpful & professional team. Excellent service and quality work. I will definitely recommend Planning by Design and will use them again in future.
1 december 2024
Omdöme utan inbjudan
Svar från Planning By Design
Thank you very much for choosing Planning By Design and for sharing a review of your experience, it really means a lot to us. We're delighted to hear you have been pleased with our service and look forward to assisting you with any future requirements.
rear extension to annex
we are really pleased with the way planning by design helped us get approval for our extension, the drawings were very detailed, they kept us informed all the time.we would/will recommend them to others.first class service. mike &mel Rushton
2 mars 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Michael, thank you very much for choosing Planning By Design and for sharing a review of your experience; it really means a lot us. We're delighted to have helped you secure planning approval. Of course, if you have any further questions or need help with anything in the future please do let us know and we'll be happy to help!
Reasonably hassel free
Reasonably hassel free, kept me updated, and responded promptly to any queries I had
21 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Jak, thanks for choosing Planning By Design and for sharing a review of your feedback; it really means a lot to us. We're delighted that you have been pleased with our service. Of course, if you have any further questions or need help with anything in the future please don't hesitate to let us know and we'll be glad to help.
Planning by design took all of the pressure off my shoulder
Planning by design took all of the pressure off my shoulder during the feasibility study planning process. Abigail responded quickly with the quote, and Ellie provided advice and guidance on planning, development, and restrictions for new build, so helpful throughout, taking time to answer all the questions we had. I would highly recommend them to everyone.
23 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Walter, thanks you for choosing Planning By Design and for sharing a review of your feedback; it really means a lot to us. We're delighted that you have been pleased with our service so far and remain ready to assist you with any further questions or requirements
I recently contacted Planning by Design…
I recently contacted Planning by Design for an initial consultation regarding a drop kerb application, and I couldn't be more impressed with their service. From the very beginning, they were professional, knowledgeable, and incredibly helpful in guiding me through the process.
They took the time to explain the requirements, potential challenges, and the necessary steps involved, making what seemed like a daunting process feel much more manageable. Their expertise and clear advice gave me confidence moving forward with my application.
If you're looking for a company that provides detailed planning insights with a friendly and efficient approach, I highly recommend Planning by Design. A fantastic experience from start to finish!
12 december 2024
Omdöme utan inbjudan
Svar från Planning By Design
Hi Rupesh, thank you very much for choosing Planning By Design and for your glowing feedback, it really means a lot to us. We understand how complex this can be even for us professionals and that is precisely why we are here to help. If you have any further questions or need help with anything else just let us know and we'll be happy to help.
Excellent throughout
Excellent throughout, clear and concise instructions with realistic time lines. Communication was great, small amendments to plans and advice was sought at varying stages all of which was no problem to the team. Would highly recommend to anyone especially those with no experience in planning and drawings the whole process was very easy and they got the outcome we wanted thanks to all the team
19 februari 2025
Omdöme utan inbjudan
Svar från Planning By Design
Hi Gary, thanks very much for choosing Planning By Design and for sharing a review of your experience. We're delighted to have helped you secure approval following a smooth process and truly appreciate your kind words. Of course, if you have any further questions or assistance with anything in the future, please do let us know and we'll be glad to help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.