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Företagsinformation

  1. Tvättinrättning
  2. Leverantör av rengöringsprodukter
  3. Miljöorganisation
  4. Vattenfilterleverantör

Skrivet av företaget

PlanetCare is dedicated to combating environmental pollution by capturing microfibers shed from synthetic fabrics during laundry, preventing them from entering our water supply. Our innovative microfiber filters ensure a cleaner, healthier planet, one laundry load at a time.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

15 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I would strongly urge anyone…

I would strongly urge anyone considering the filter system to think twice before signing up for a subscription. I don't have any problem with the filters themselves, but even with four people in our household, we haven't finished using three filters (in five months). It ends up being very pricey.

I don't know what it means that the filters have lasted so long, in terms of whether or not they're doing what they purport to do. I'm a huge fan of eliminating microplastics, and I'll probably continue to use these, but the price for a subscription can be quite prohibitive.

8 december 2025
Omdöme utan inbjudan
Logotyp för PlanetCare

Svar från PlanetCare

Thank you for your thoughtful feedback, Marta.
We’re glad to hear the filter itself is working well and helping reduce microfiber pollution. The lifespan of cartridges can vary depending on laundry habits, fabric types, and washing frequency. If a cartridge lasts longer, it usually means your laundry is releasing fewer microfibers – which is actually a positive sign.
We understand that subscription cost is an important consideration, and we truly appreciate you raising this. Our goal is to make reducing microfiber pollution as accessible as possible while ensuring the filters effectively capture the invisible microfibers released during washing.
If you’d like, our support team would be happy to look at your usage and help make sure your setup is working optimally.
Thank you for helping keep microplastics out of our oceans.

Betygsatt 5 av 5 stjärnor

Commercial version used on ship

Coming from the domestic microplastic filtration system, we are now using the commercial version on board. It works a charm, none of the collecting cartridges and sending them across the world anymore. Really handy to use on a vessel that goes around the globe. Great job!

5 februari 2025
Omdöme utan inbjudan
Logotyp för PlanetCare

Svar från PlanetCare

Thank you so much for your feedback! We’re thrilled to hear that the commercial version is making life easier on board. Eliminating the need for collecting and shipping cartridges is exactly what we aimed for with this system, and it's fantastic to know it's working well on a global scale. Wishing you smooth sailing and microfiber-free waters ahead! 🌊⚓✨

Betygsatt 3 av 5 stjärnor

Not impress with customer service and…

Not impress with customer service and the website. Order in the UK could not pay in pounds..
Contacted customer service. Very slow. Will be easier to sop using it than ordering new filters... a shame really :(

6 november 2024
Omdöme utan inbjudan
Logotyp för PlanetCare

Svar från PlanetCare

Thank you for your feedback and for sharing your experience. I’m truly sorry for the issues you encountered with payment and customer service. As an EU-based company in Slovenia, we currently can only process payments in euros, but we understand how this might have impacted your experience. We are dedicated to providing the best service possible and truly apologize for any frustration this has caused.

To help improve your experience, we’d be happy to arrange a custom payment in pounds if that suits you better. Additionally, we’re excited to share that starting next month, we’ll have a new partner in the UK, which means domestic shipping and product pickups for even smoother service.

Please reach out to us at hello@planetcare.org, and we’ll assist with your order right away. Thank you for being patient with us, and for being part of the solution for a microfiber-free world.

Betygsatt 5 av 5 stjärnor

Great product

Great product, especially the filter version 2.0 with automatic clogged filter detection and filter bypass for natural fiber cleaning.
Excellent after sales support as well, thanks !!

26 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy way to be a part of the solution, not the problem

Version 2 of PlanetCare's filter system is a lot more convenient and refined than the first version. No more getting water pump errors on the washing machine because the filter needs replacing. Also the filters themselves seem to be much more simple.

If you wash a lot of synthetic fabrics (which is basically everyone, but especially those with an active lifestyle), this is a great way to greatly reduce your microplastics footprint.

16 augusti 2024
Betygsatt 4 av 5 stjärnor

Upgrade for my filter

This was an upgrade purchase for my washing machine filter. The new filter was a bit fiddly to install as the double sided tape isn’t strong enough for the weight of the filter so I had to move it to attach with screws but it works brilliantly and is much better than v1.

2 juni 2024
Betygsatt 4 av 5 stjärnor

The filter works well without any…

The filter works well without any leaks. The filter was flexible in how and where it was installed. I had to install it on the side wall adjacent to my LG front load washer, due to lack of room. I used the screws to install into the wall rather than sticking the filter to the machine.

4 juni 2024
Betygsatt 5 av 5 stjärnor

Simple and effective

I ordered in Honolulu, Hawaii and received my package in Sydney, Australia. It took a bout a month. I was flummoxed by the system, took about a month to get over my fear, watched the videos a couple of times, and did it!! It is now stopping microplastics entering my upcycled water system. I can now worry less about synthetics, especially in socks and underwear! Thank you, Planetcare for a simple, effective system

7 augusti 2024
Betygsatt 5 av 5 stjärnor

Customer Service

PlanetCare has provided me with great customer service with respect to my orders and used filter returns.

5 augusti 2024
Betygsatt 5 av 5 stjärnor

Great product

Great product, great service!

6 augusti 2024
Logotyp för PlanetCare

Svar från PlanetCare

Thank you for your wonderful review! We're thrilled to hear that you’re happy with our product and service. Your support means a lot to us! 🌟

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, and judging by the sludge the easy to fit fibres do what Planetcare promise and trap them. Helping to save the seas, one wash at a time.

6 augusti 2024
Logotyp för PlanetCare

Svar från PlanetCare

Thank you for your excellent review! We're glad to hear our filter is working well for you. Together, we're making a big difference for our oceans, one wash at a time! 🌊💧

Betygsatt 5 av 5 stjärnor

Don’t know how you do it!!

You are doing your utmost to make it easy for us to install and replace the plastic filters on washing machines. Don’t know how you do it for the upfront cost! Power to all our elbows!!

6 augusti 2024
Logotyp för PlanetCare

Svar från PlanetCare

Thank you so much for your kind words! We're thrilled to hear that you find our filters easy to install and replace. Our mission is to make a big impact on reducing microplastic pollution, and your support means the world to us. Together, we can make a real difference! 💪🌍

Betygsatt 5 av 5 stjärnor

Great product, friendly support

Great product, easy to install and use (although of course it would be better if we didn't need it!). Very nice, friendly and helpful support. Clear recommendation to buy!

29 juli 2024
Logotyp för PlanetCare

Svar från PlanetCare

Thank you for your fantastic review! We're delighted to hear that you find our product easy to install and use. Our team is always here to help, and we're glad you had a positive experience with our support. Your recommendation means a lot to us! Together, we can make a difference. 🌊✨

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