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Planet4funded Omdömen 36

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TrustScore 4 av 5

4,2

Finansiellt institut
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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Até o momento do saque não tive nenhum problema com a mesa, somente o suporte que demora demais para responder. Enviei várias mensagens porque estou com problema na verificação de identidade e não con... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Passando pra deixar meu agradecimento com experiência positiva que venho tendo com planet. Depois de 5 saques realizados consegui finalmente acessar o book A e operar na conta real da empresa. 🙏🏾 S... Se mer

Betygsatt 1 av 5 stjärnor

Pura enganação, eles tem todo tipo de regra pra nao pagar. Pior que nao pagar ainda derrubam a mesa pra ver se você vai conseguir ser enganado novamente e comprar outra mesa. Nao recomendo de jeito ne... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently requested a $1,200 withdrawal, and the payment was processed in about two days, which was great. Overall, my experience has been positive so far. The only thing that could improve is the su... Se mer

Företagsinformation

  1. Finansiellt institut

Skrivet av företaget

P4F was born from the union of experienced leaders from the largest proprietary trading desks in the world. With the mission of building a fairer, more transparent, safer, more reliable and sustainable company, P4F offers a unique opportunity for traders seeking to grow in the financial market with the support of a professional and educational environment. Our main mission is to provide traders with the opportunity to trade with their own capital, without the risk of losing theirs. Through a rigorous evaluation and education process, we are able to identify and train the best talent, helping them achieve their financial goals.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 85 % av sina negativa omdömen

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Betygsatt 1 av 5 stjärnor

IMPORTANT UPDATE CONTINUATION

IMPORTANT UPDATE – CONTINUATION OF MY PREVIOUS REVIEW

After the company’s latest response, a more serious concern has emerged.

They stated that the wallet address used in the transaction does not correspond to any operational wallet directly used by them.

This raises a critical point:

The payment address was generated and provided through their checkout/payment system at the moment of purchase. I did not manually input or alter any wallet address.

Therefore, if the address is not recognized as part of their operational infrastructure, this suggests a potential issue related to:

* payment gateway integration
* invoice generation system
* or address assignment process

In any of these scenarios, the responsibility cannot reasonably be attributed to the customer.

Additionally, the blockchain transaction confirms that the funds were successfully delivered to the address generated within their payment environment.

At this stage, I am not requesting speculation — I am requesting resolution.

Please confirm:

1. Which payment gateway generated the wallet address shown in my transaction
2. Whether that gateway has been contacted for asset recovery
3. A clear timeframe for the completion of this technical review

Until this is resolved, the core issue remains:

Funds were sent to an address provided within their system, and no resolution has yet been delivered.

IMPORTANT FINAL UPDATE
IMPORTANT FINAL UPDATE
IMPORTANT FINAL UPDATE – BLOCKCHAIN VERIFICATION & RESPONSIBILITY

This is a continuation of my previous review.

Your latest response continues to focus on the asset mismatch (USDT instead of USDC). While I acknowledge that the invoice specified USDC, this does not resolve the core issue.

The transaction (TXID: 0x0899b2ec921a437860a236741ae056fb720d6fe45fa9d3da45ab7430a2d179e1) was successfully executed on an EVM-compatible network.

On such networks, a single wallet address can receive multiple token types (including USDT and USDC) without any limitation at the blockchain level. Therefore, the funds were successfully delivered to the destination address.

This means the issue is not a failed or invalid payment, but rather that your system did not automatically recognize or process the asset sent.

More importantly, you stated that the destination wallet address does not correspond to any operational wallet identified as being directly used by Planet4Funded.

This is a critical concern.

The wallet address was generated and provided through your checkout/payment system. I did not manually input or modify any address.

If that address is not recognized within your infrastructure, this points to a serious issue related to:

• payment gateway integration
• invoice/address generation system
• or internal wallet management

In any of these scenarios, responsibility cannot reasonably be attributed to the customer.

At this stage, I am requesting a clear and technical resolution.

Please confirm:

1. Which payment gateway generated the wallet address
2. Whether that gateway has been contacted to trace and recover the funds
3. Whether the address has been checked on-chain for received USDT
4. A concrete timeline for resolution

The blockchain confirms that the funds were successfully delivered to an address provided within your system.

Therefore, this is a matter of internal reconciliation — not payment failure.

I expect a definitive resolution path.

Tiago Lopes

26 april 2026
Omdöme utan inbjudan
Logotyp för Planet4funded

Svar från Planet4funded

Dear Tiago,

Thank you for your update.

We understand your concern and acknowledge that you provided a TXID showing an on-chain transaction.

However, the key issue is that the payment instructions displayed at checkout clearly required the transfer to be made in USDC. The transaction referenced by you was made in USDT.

This is not a minor detail in crypto payment processing. The asset sent must match the asset required by the checkout invoice. Sending a different asset creates a critical mismatch between the invoice and the transaction, which prevents the payment from being automatically validated, settled, or credited under the original invoice.

Based on the payment records reviewed, the related invoice was not successfully paid, settled, or credited to Planet4Funded, precisely because the transaction did not follow the payment instructions displayed at checkout.

For this reason, the transaction cannot be treated as a correctly completed checkout payment under the original invoice requirements.

We will continue handling any case-specific details through the official support channel, where the matter can remain properly documented.

Planet4Funded Support Team

Betygsatt 1 av 5 stjärnor

I had my account Account Deactivated Despite Proven Trading Activity – No Transparency from Supportdeactivated by…

I had my account deactivated by Planet4Funded due to alleged inactivity, which is simply not true.

According to the official trading reports downloaded directly from their own platform, I executed trades on March 10th and March 12th. Despite this, my account was deactivated on March 14th for “inactivity”.

I provided these reports as evidence multiple times, clearly showing valid trading activity within the required period.

However, the support team failed to address this contradiction. Instead, they issued a generic response claiming that their internal data indicates a breach, without providing any logs, criteria, or technical explanation.

Additionally, they exceeded their own 72-hour review deadline and repeatedly delayed the process without transparency.

At this point, I am not questioning the rules — I am questioning the lack of consistency between their own platform data and their final decision.

If a company can ignore its own system reports and refuse to provide detailed justification, this raises serious concerns about fairness and reliability.

I strongly advise other traders to be cautious and ensure they fully understand how “activity” is actually evaluated, as it may not align with what is shown in the platform.

I am still awaiting a clear, evidence-based explanation.

14 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Verificação de identidade.

Até o momento do saque não tive nenhum problema com a mesa, somente o suporte que demora demais para responder. Enviei várias mensagens porque estou com problema na verificação de identidade e não consigo sacar sem resolver isso, porém o suporte deixa a desejar.

20 april 2026
Omdöme utan inbjudan
Logotyp för Planet4funded

Svar från Planet4funded

Olá, obrigado pelo seu feedback.

Entendemos a sua preocupação em relação à verificação de identidade, especialmente por se tratar de uma etapa necessária para a liberação do saque.

A validação KYC é um procedimento obrigatório de segurança e compliance, e precisa ser concluída corretamente antes de qualquer pagamento. Nosso time está analisando o seu caso para identificar o ponto pendente e orientar os próximos passos com precisão.

Sobre o tempo de resposta do suporte, seu apontamento foi registrado. Estamos trabalhando continuamente para melhorar a velocidade no atendimento sem comprometer a qualidade das análises, principalmente em casos que envolvem documentação e saque.

Pedimos que acompanhe o retorno pelo canal oficial de suporte para que a equipe consiga finalizar a tratativa diretamente com você.

Atenciosamente,
Equipe de Suporte

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