Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Se mer
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The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... Se mer
Very impressed with this company. Made an initial order (sweatshirt & joggers) to see what their products are like because I'd been searching for 100% cotton. They arrived today and they are great qua... Se mer
I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... Se mer
Företagsinformation
Skrivet av företaget
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
Kontaktuppgifter
16 Great Queen Street, Covent Garden, WC2B 5AH, London, Storbritannien
- info@plainandsimple.com
- plainandsimple.com
4,4
Utmärkt
359 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från PLAINANDSIMPLE
Hi Ioan, so sorry to hear that you didn't like the fit or the weight of our lightweight organic t-shirt. At 140 GSM, they are at the higher fabric weight end for lightweight t-shirts and the perfect weight for summer wearing or layering. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly, where all of our t-shirts are made from 100% premium GOTS-certified organic cotton. We also guarantee everything we make with our Lifetime Guarantee. If you are not satisfied with your products at the time you receive it, kindly return it for a refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Nice comfy clothes but the price is deer
4 februari 2025
Better price and quality than High Street
Bought a couple times from here because the quality is so good for what you pay! £15 for a long lasting breathable T-shirt. I used to shop at Zara and H&M etc and got fed up of overpriced clothes being such a joke - always looking unflattering and falling apart after a couple months and having those weird synthetic fabrics. They also keep overproducing new tacky stuff to keep with trends, burn old clothes etc. And for all we know they could be produced in sweatshops. So this brand’s ethical transparency is reassuring. Such a confidence boost when clothes actually fit nice! Only thing I’d change because I’m picky is that the neckline is a bit tight and high up which is comfy for Autumn but not hot Summers lol. It does give it a nice look with some outfits though :)
13 mars 2025
Omdöme utan inbjudan
The tea shirt are just perfect,I’ve…
The tea shirt are just perfect,I’ve struggled with tea shirts for work as I’m a carpet fitter and sweat line there’s no tomorrow,and being rapped up in plastic is a no no for me,so yes these tea shirts are light and feel amazing,THANK YOU YOUVE SAVED MY LIFE ❤️
5 februari 2025
The items ordered where better than…
The items ordered where better than expected and a the customer service was outstanding when processing a return. Would use again!
2 februari 2025
I am super happy.
The cro tch is so low it splits. The material and price and ethics are lovely but the split cro tch is concerning. Also, it would be awesome if there was a suitable weight jogger for summer, say 300gsm. 450gsm is winter only. The hoodie is lovely too but it is quite so baggy that it caught a bolt and ripped. A non oversized fit range of 450gsm would be splendid. Thank you very much. Trustpilot do not allow the word c r o t c h.
20 februari 2025
Omdöme utan inbjudan
Svar från PLAINANDSIMPLE
Hi Solomon, thank you for your review and so sorry to hear that your joggers have split at the c r o t c h (following your lead here with the spacing). After investigating this further with our factory, the split issue appears to be the sewing thread tension strength of our double strength cotton sewing thread. This has lead to a small number of our joggers coming apart in a similar way to yours which shouldn't happen - we are currently working on a fix with our design team. Please send them back to us for free via our returns portal and we would be happy to refund you or send you a replacement. With your return if you could kindly write your name, order number and 'faulty' on a piece of paper, that would be great. Just so our warehouse team can quickly identify your return and take your joggers out of circulation. Let us know when they are on the way and which option you would prefer by emailing us at info@plainandsimple.com. So great to hear that you love the material, price and ethics and noted for the non oversized fit hoodie. Any questions at any time do let us know. Have a great day and weekend. Many thanks, Duco (the founder)
Amazing products
Amazing products, high quality, great fit, 100% heavy cotton joggers, the best!
4 januari 2025
Super quality item
Super quality item, beautifully heavy weight cotton fabric. Quick & efficient service. Will definitely buy again!
8 december 2024
Great service and high quality products.
7 december 2024
5 star customer service!
I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a delivery delay and I was concerned they wouldn't arrive in time. As the purchase was a gift, the company founder so very kindly sent some more t-shirts via special delivery which did arrive on time! And not only that, he advised that I could keep the original package once it arrived! I was so touched and I cannot recommend PLAINANDSIMPLE enough....I'm just so sorry I've taken so long to leave a review.
17 december 2023
Omdöme utan inbjudan
Best sweatshirt ever !!
Best sweatshirt ever !!! I am so glad I have the opportunity to give feedback on this item as it is simply the best sweatshirt I have ever bought ! Everything about it is perfect … price, colour, style, neckline, the way it washes. Love it so much I bought two !!! Thank-you.
20 oktober 2024
Omdöme utan inbjudan
New customer
New customer, order paid for and then received email saying that I could get 10% 'off first order! Pointed out to P&S who responded immediately and refunded 10% of price. I like that sort of response.
22 november 2024
Omdöme utan inbjudan
Great idea poor execution.
I love the idea behind this company so I bought several premium weight black t shirts for £19 each (Order PS8135) expecting them to be a much better quality than what you can get elsewhere for less than half the price. The claimed premium cotton is not that much different to what you can get in M&S for £6 and the M&S ones are a better fit. It’s also worth pointing out that it takes nearly 2 weeks to receive a refund from the date they receive the returned order. You have to do better guys as there’s to much competition to get this wrong. I’d never buy again.
2 november 2024
Omdöme utan inbjudan
Svar från PLAINANDSIMPLE
Hi Marc, so sorry to hear that you had a bad experience with our premium weight organic t-shirts. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly where all of our t-shirts are made from 100% premium GOTS certified organic cotton and at 200 GSM they are thicker than most t-shirts on the market. Noted for your return/refund feedback - as per our return policy, it usually takes 7-14 days for your return to be processed by our warehouse team and for your refund to be issued. This is as fast as they can go but we will see how we can make it faster in the future. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
THEY ARE TOO COMFY
T-shirts were delivered extremely fast, just in time before my trip. I have to mention that I was glad to see compostable packaging and the high-quality T-shirts inside. At this point, I have been using them for approximately a month and want to say DO NOT BUY THEM, as you will not be able to take them off—THEY ARE TOO COMFY
8 oktober 2024
Good long sleeved T
Long-sleeved Plain white slightly oversized t shirt was just wanted. Neck was slightly high but otherwise good
11 oktober 2024
Very good quality clothing that is a…
Very good quality clothing that is a pleasure to wear. People I know have commented on the obvious quality and are very interested in where to got it.
Very good customer service so far. I will definitely buy from here again.
4 oktober 2024
Great
Great quality materials, sturdy feeling and comfy trousers, sustainable practice..win, win, win🙂
10 oktober 2024
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