Pinnacle Law Omdömen 

45
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Phil and Umer provided us with exceptional service from day one. E-mails and phone calls were replied to swiftly and no matter how busy they might have been, we felt like valued clients who were impo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phil Harris helped did the conveyancing for our first home and he was beyond helpful. He made himself available to us at any time of the working day and was happy to answer any and all of our question... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phil and the team were brilliant throughout the process of buying our first home, I am so thankful for their support and guidance. They kept me updated at every stage and made life easy, they kept eve... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phil and Niraj have been outstanding. We had a challenging time with 7 sales fall through on our flat sale (due to buyer mortgage complications). Phil and Niraj worked tirelessly throughout the jo... Se mer

Företaget har svarat

Företagsinformation

  1. Överlåtelsetjänster
  2. Juridiska tjänster

Skrivet av företaget

Conveyancing that puts you back in control. Based in central London, and serving the city and wider local area, we are a specialist conveyancing practice that aims to, one case at a time, improve the standards and practices of our industry!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(45)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding Support from Kelly Tonge

We cannot thank Kelly Tonge enough for her outstanding support during our sale and purchase.

After a very difficult experience with previous solicitors, we were extremely anxious and worried about losing our buyer and our dream home. Kelly quickly understood the situation, provided a clear and robust solution, and gave us much-needed reassurance.

She was professional, responsive, efficient, and always explained everything clearly in simple language. Her communication and attitude were excellent throughout. She turned what felt like a failed case into a successful completion in just four weeks.

Kelly is a real asset to the team, and we would highly recommend her.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avid avoid avoid.

Avid avoid avoid

Over 2 years of delays, broken written promises, and now completely ignored

My experience with Pinnacle has been extremely disappointing and is still unresolved after more than two years.

I instructed Pinnacle to transfer a property into my name and paid the required fees upfront in good faith. The file was handled by Mahruf Razak, and from the beginning the progress was extremely slow. I had to repeatedly chase for updates and was given ongoing assurances that the matter was in hand, yet nothing meaningful was completed.

After a very long period of delays and the stress this caused, the issue was escalated and I was contacted by Philip Harris, Customer Experience Manager, who acknowledged the situation. He confirmed in writing that, as a gesture of goodwill for the unacceptable delay, the work would be completed free of charge.

Based on that written commitment, I expected the matter to finally be resolved.

Unfortunately, since that promise was made:
• My emails have been ignored
• No updates have been provided
• No timescale has been given
• The property transfer is still not completed

This is particularly concerning given that:
• The original payment was taken immediately
• The delay has now exceeded two years
• The agreement to complete the work is clearly documented in email

I have been more than patient and reasonable throughout this entire process, but the complete lack of communication and failure to honour what was promised has left me with no confidence that Pinnacle intends to resolve this matter.

As a result, I am now preparing to pursue formal legal action to enforce the written agreement and recover my losses.

This review is a factual account of my experience and is based entirely on documented correspondence.

I would strongly advise anyone considering using Pinnacle to:
• Ensure strict timelines are agreed in writing
• Think carefully before paying upfront
• Be prepared to chase regularly for progress

A straightforward property transfer taking over two years, followed by a written goodwill promise that is not honoured and then complete silence, is simply unacceptable

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Above and beyond

Philip was so helpful and really went above and beyond.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Hollie,

Thanks so much for leaving a review - we really appreciate it!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Made the whole process as a first time…

Made the whole process as a first time buyer very easy to understand. I knew what was expected from me at every stage, and was helped with things that didn’t make sense to me at first. Umer was very on top of chasing the vendors solicitors when delays occurred and I felt like he was working very hard in my best interests. Couldn’t recommend them enough.

5 november 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Rebecca,

Thank you so much for the kind words and we are so glad you found us to be helpful! Best wishes in your new home!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Excellent service from Tom and Philip

Excellent service from Tom and Philip. Made the legal process of buying my new flat very straightforward. Would definitely recommend.

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi David, thanks for taking the time to leave a review and best wishes for your new home! Best wishes, Pinnacle Law

Betygsatt 5 av 5 stjärnor

We would highly recommend Pinnacle Law

Phil and Umer provided us with exceptional service from day one. E-mails and phone calls were replied to swiftly and no matter how busy they might have been, we felt like valued clients who were important, even over small queries we had. We don't think our journey through the purchase and sales would have gone so smoothly without them and we have been grateful for their professional and emotional support over the last few months! We would highly recommend Pinnacle Law and especially Phil Harris and Umer Rashid. Thankyou both!

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Stephanie,

Thanks so much for the kind feedback and for taking the time to leave a review - much appreciated! Best wishes to you and Kevin in your new home :)

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Great experience Phillip was amazing…

Great experience Phillip was amazing and so helpful made the purchase very easy and smooth and took the stress out of it

19 september 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Nicola,

Thank you so much for the review - we have been happy to help and best wishes for the new home!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Highly recommended!

Highly recommended!
I had a great experience and would highly recommend them. Niraj was incredibly communicative throughout the entire process—always quick to respond to my questions and very patient with everything. When Niraj wasn’t available, Phil stepped in seamlessly and was just as reliable and helpful. They were both great to work with: always on time, efficient, and made the whole process smooth and stress-free. A really professional and trustworthy team!
Thank you!

4 juni 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Thank you so much for taking the time to leave such kind words, we really appreacite it and have been very happy to have been able to help!

Best wishes,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

would strongly reccomend to anyone!

I had an outstanding experience with Pinnacle Property Lawyers, particularly thanks to Maroof. From start to finish, the conveyancing process was remarkably smooth and stress-free. Maroof was incredibly knowledgeable, professional, and always available to answer my questions. His attention to detail and dedication to ensuring everything went seamlessly made all the difference. I highly recommend Pinnacle Property Lawyers to anyone needing legal assistance in property matters. Thank you, Maroof, for making this experience a positive one!

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From the start till the end a very…

From the start till the end a very smooth process from pinnacle law solicitors. Especially Maroof. He was very professional and polite at doing his job. Helped me so many times and explained in a professional manner. Thank you Maroof. Would definitely recommend to family and friends

7 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently had the pleasure of working…

I recently had the pleasure of working with Foazia Rafiq at Pinnacle, and I can't recommend her highly enough. From start to finish, Foazia was very professional—providing clear, prompt communication at every step of the sales process. Her expertise ensured that everything was handled quickly and efficiently, making the whole process stress free.

Her helpful attitude, dedication and availability were much appreciated!

10 februari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Arthur,

Thanks for your kind words and we are so glad to have been able to help :)

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

5* For Maroof Razak.

I have the pleasure of dealing with Maroof Razak. Maroof assisted me in the purchase of a commercial property with complex and technical issues, which were raised by the lenders solicitors. Maroof went above and beyond to get the matters resolved and dealt with. I wouldn’t go anywhere else.

13 februari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Janaid,

Thanks so much for your kind words, we have been happy to assist!

Kind regard,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Complex Property Transaction

I had the pleasure of working with Maroof Razak from Pinnacle Property Layers on a particularly complex property transaction that involved both a challenging purchase and seller-side representation, from the start Maroof showed an exceptional level of professionalism and expertise to ensure that every aspect of the process was handled with precision and efficiency.
The purchase involved some issues which i had no understanding of, i.e. property is a freehold however still need to pay service charges, Maroof went above and beyond to track the management company to set-up the payment contract and this required a deep understanding of property law and strategic problem-solving, Maroof offered clear and practical solutions that protected my interests and kept the transaction on track.
I was kept informed at every stage of the process, with clear explanations of the legal nuances and potential risks. Maroof was always available to answer questions, whether via email or phone, and took the time to ensure I fully understood each step before proceeding which made the entire experience far less stressful than it could have been.
I cannot recommend Maroof highly enough and If you are looking for a property lawyer who is highly knowledgeable and capable of handling even the most complex transactions with ease Maroof is the perfect choice because without being asked he also carried out some of the work for seller side lawyers to keep the transaction on track.

Thank You Maroof

3 februari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi Faisal,

Thanks so much for taking the time to leave your kind words for Maroof - we are so happy you found the process helpful and supportive!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

I was recommended to use Pinnacle via a…

I was recommended to use Pinnacle via a friend for sale of a commercial property. I contacted Pinnacle and was introduced to Maroof who dealt with my matter.
I can’t thank Maroof enough for his speedy and professional service. Maroof was always on the other end of the phone to assist and his conveyance knowledge was exceptional.
My thanks to all the team at Pinnacle.

30 januari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Thank you and we are so happy you have been pleased and found us to be helpful!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

I recently purchased a property

I recently purchased a property, and I cannot speak highly enough of the conveyancing service provided. From start to finish, the process was handled with the utmost professionalism, efficiency, and care.
The Firm was incredibly knowledgeable, responsive, and proactive throughout the entire process. They kept me informed at every stage, explained complex legal terms in a way that was easy to understand, and ensured that all deadlines were met without any delays. Their attention to detail and dedication to providing a seamless experience truly stood out.

What impressed me the most was their ability to handle any issues that arose promptly and effectively. They went above and beyond to ensure the transaction was completed smoothly, and I always felt confident that my case was in capable hands.

I would highly recommend to anyone looking for a reliable, trustworthy, and professional conveyancer. Thank you for making my property purchase such a stress-free experience!

Rating: ⭐⭐⭐⭐⭐

27 januari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

We are so happy you have been pleased with the service and thank you for your review!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Privileged to have worked with Foazia…

Privileged to have worked with Foazia Rafiq (Pinnacle Law). The service from start to finish was of the utmost professional & efficient manner. Foazia explained the entire process with greatest depth to ensure we understood entire process. Foazia's communication was at all times extremely fast & all tasks completed in a timely manner. She kept us informed throughout the process & demonstrated excellent skill set & subject knowledge. Foazia is an extremely conscientious professional with a profound caring & supportive nature. In particular, we found Foazia to have continuously worked in such an ethical manner which is extraordinary. At all times Foazia worked tirelessly & always did the extra mile to ensure completion was smooth & easy.

We have admired Foazia's approach to be extremely 'person centred' alongside her experience in paying attention to detail, It has been an absolute pleasure to have worked with Foazia! A privilege to have met such a friendly & caring person & amazingly talented conveyancer!. We would highly recommend Foazia (Pinnacle Law). Once again, thankyou so much for your wonderful support Foazia. Sincerely hope other clients can experience equally positive experience as ours.

24 januari 2025
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Thanks so much for taking the time to leave your kind review, we are very happy you enjoyed working with Foazia and we looking forward to working with you in the future!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

An amazing and straightforward service…

An amazing and straightforward service with experienced experts on hand to help through the stressful process of selling/buying a property. Highly recommended

12 december 2024
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Thank you for taking the time to leave a review and we are so pleased you found us to be helpful!

Kind regards,
Pinnacle Law

Betygsatt 5 av 5 stjärnor

Excellent service received from Foazia…

Excellent service received from Foazia and the team in Bradford.

20 november 2024
Omdöme utan inbjudan
Logotyp för Pinnacle Law

Svar från Pinnacle Law

Hi, thanks so much for taking the time to leave a review, we are so happy you are pleased with the service by Foazia!

Kind regards,
Pinnacle Law

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer