Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered and paid for a chair cover on the 21st of May, it was supposedly sent out but it never arrived, I told them on the 21st of June and they said they would send another. It is now the 26th of Jul... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 3 items from Pinkyshop. Read the reviews before items delivered and was filled with dread. However can't complain whatsoever got regular dispatch updates and had my query answered overnight. G... Se mer

Betygsatt 1 av 5 stjärnor

Company advertise all over facebook Made an order ...should have been here 27th may ...tracking has not updated since 13th may...have sent countless emails and requests for information or updates...... Se mer

Betygsatt 1 av 5 stjärnor

Purchased set of knives and not delivered. Item tracking still showing item in China thought I was getting item from Europe. Email response initially advised 3 - 5 day delivery then extended to 21 n... Se mer

Företagsinformation


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

192 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(192)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Luxury chair covers

Bought the luxury chair covers which came in approx week. Was exactly what I was expecting and wanted m. Fitted perfectly. Communication with company good too.

9 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE Pinkyshop

Ordered their quality chair covers. Delivery took over 2 weeks and I received no notification. When I chased them they said they were being sent by Royal Mail but we’re eventually delivered by Hermes. They don’t look anything like the pictures, they don’t fit and there is a hole in the one I’ve tried. When you try to contact them for a refund they don’t reply. They are a scam.

13 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

8 piece ‘Japanese’ knife set

I bought the 8 piece knife set as I thought they looked great. They turned up fairly quickly. I opened the box to find almost all had defects on them, one of the worst being a chipped handle. The rest you could see where they were crimped together causing discolouration. Having contacted these multiple times via email I had a reply to say “we’ll look into it” and to also send pictures of the cheaply finished knives, nothing further came of it, I even stated I’d take a refund and they can have these unsatisfactory knives back! Again, nothing. I should’ve read the reviews from a more trusted site before buying! So just for customer service as well as poor quality of the knives, I would avoid!

13 september 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Seat covers

Had to replace one of the covers which had a hole in..
But the new replacement was soon delivered, so all good now. very pleased with the covers and service.

8 september 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

My Son bought a set of knives for me

My Son bought a set of knives for me. I was really excited to receive them. What I did not know at the time was how long it would be before they arrive. They came about 3weeks later.
They were fairly well packed with bubble wrap but they where just put in cardboard with a lot of sellotape.
no name on box,no paper work.I was very disappointed it all looked very poor and my Son had paid a lot of money for them. I was going to return them but had no reply to the email I sent.
What has really upset me on looking on Amazon he could have bought same knives for half the price. Delivery would have been quicken r

7 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing !!

Amazing transformation of my chairs at a fraction of the cost to replace.
Made my chairs current and stylish. Thank you!

1 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Probable Fraud

Terrible, having seen the reviews here I actually cancelled my order the day I ordered it. No acknowledgment, from either email or via website.
Then 2 weeks later sent an email saying that order was out for delivery.
contacted again asking for refund, no answer.
I have reported to trading standards, they are investigating company and advised me to contact action fraud which is a department within the police.
Do not use this company. If you have doubts this is taken from their website under the refund section: Wrong Item Delivered - If the item you received is an incorrect product (e.g. you ordered a bed but you received a mug) The issue must be reported within the warranty period.

30 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Received fake items - Company Will Not Resolve The Problem - AVOID

Received fake items. Company is unhelpful and unwilling to resolve the problem. I purchased a set of 5 Japanese knives and they are cheap fakes, not even branded and certainly not Japanese steel as have had them checked. The fact that they did not even dispatch them for 14 days is another issue but basically just one of incredibly poor service.

13 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible

Terrible! I ordered cute black sandals with a bow and rhinestone. Received some cheap looking yellow slide on sandals along with a pair of socks. When I tried to get a refund through PayPal they offered me $8. I paid $33 with shipping. Never got a refund at all. And I waited over a month for the shipment.

12 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use -rip off!!

Do not use. They send u rip-offs and you need to read the description of items/compare pictures to genuine branded sites very carefully. Wanted to buy a set of Paudin Japanese knives. Googled and saw these cheaper on this site- first mistake. Looked at description very similar to the Paudin site so bought. Arrived today and though very similar, are unbranded and not Japanese steel (appears laser printed effect?). Checked their small print for returns and they know what they are doing...they will not accept returns unless damaged and inform you to check description of items before buying carefully, including branding! When you go over the description and photos again, u of course notice these subtle differences. Of course you are not going to do this until you want to return the item and by then they have your money. Big lesson learnt!

9 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Impossible to contact

Think very carefully before you use Pinkyshop. They have wasted my time and ignored emails. Also know that it’s impossible to actually speak to anyone. Customer service is abysmal. I ordered a “professional Japanese stainless steel knife set” priced at around £85. The order took weeks to arrive - not the end of the world but annoying. When they arrived, the blades were unbranded, blunt and with no block or wallet for storage. In short an big disappointment all round and not for me. No worries I thought, let’s get a return & refund sorted - simple, right? So I requested a return and refund by email. They replied asking for photos which I sent, then I heard nothing for weeks. I chased again and they emailed saying they hadn’t ever received the images. So I emailed the images again. More weeks pass with no response. Many many further chasing emails later - still no response. I tried to call the customer service number - the recorded menu advises for customer service you should email and they will reply within 48 hours. But in my experience that simply isn't true. I am frustrated and disgusted with this non-existent customer service.

6 juli 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Quality don’t match price

The producta are not quite the same from the pictures.
The shoe sizes are accurate though.
The quality of the shoes is pretty low for the price. Specially the straps to clip the shoes feels like paperish (I could rip it with my fingers) got 3 different pairs all like that.
They say 12 days shipping it took over a month.

23 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid. Send out the wrong products and ghost you.

Like others on here, I wish I had read the trustpilot reviews before losing my money to Pinkyshop. I ordered some light grey chair covers with a diamond texture. What I received were very dark grey covers with a square pattern. I emailed them straight away (their returns policy says you have to contact them within 5 days) and heard nothing. I emailed them again after a week or so. Nothing. I'm now trying to get my money back via my credit card provider.

23 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid, do not buy from them.

I was interested in buying set of knives. I then an email every day for 3 days from them before actually placing an order. Funny they’re quick to pester customers for an order but ignore them when things go wrong. I Am still waiting for my knives and Knife block. They are ignoring my messages and phone calls. Have sent a report to Trading Standards, Citizens Advice. Think I might actually contact the local Leeds newspaper? Their own website says 1-3 business days for dispatch. I have been given 2 Royal Mail tracking numbers one for each product I purchased. But here’s the interesting thing, Royal Mail knows nothing about it and have no record of the numbers been scanned anywhere in their systems. This behaviour is bordering on Fraud. I will be contacting my credit card company for advice from them and if PinkyShop still refuse to contact me I will be seeking legal advice. If I had read these comments before I would have never shopped with them. AVOID this seller/business as it’s likely the positive comments are fraudulent based on all the other comments I’ve read about them

17 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Should have read the reviews before…

Should have read the reviews before ordering from them. This is obviously a scam. Order a Japanese knives set, received a "confirmation email" with a fake tracking number and now they are ghosting me. My fault I guess. The 5 stars I see on here are probably left by their employees so my advice : Avoid at all cost

30 maj 2021
Omdöme utan inbjudan

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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