Pinkiessweeties Omdömen 74

TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptab... Se mer

Betygsatt 3 av 5 stjärnor

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep i... Se mer

Betygsatt 5 av 5 stjärnor

The sweets were really well packaged and tasted really good, with a good variety of flavours. I have now ordered twice from this company and I love how you can now get some good quality halal friendly... Se mer

Betygsatt 1 av 5 stjärnor

Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the imp... Se mer

Företaget har svarat

Företagsinformation

  1. Godisaffär
  2. Konfektyr

Skrivet av företaget

Pinkies Sweeties is your go-to online candy store, bringing you exciting new international snacks every month, along with £5 Candy Scoops, Mystery Boxes, and Build Your Own Pick 'n Mixes—all packed fresh, in-house and full of fun! 🍬🚀


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent sweets!!!

The sweets were really well packaged and tasted really good, with a good variety of flavours. I have now ordered twice from this company and I love how you can now get some good quality halal friendly sweets.

26 mars 2026
Betygsatt 3 av 5 stjärnor

Customer service is quite shocking!

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptable! I placed an order and it took 11 days to come, I ordered bits for Easter they arrived 5 days after Easter! I contacted customer services twice and still no reply! I see you often posting on TikTok, maybe that energy should go into replying to your paying customers who have already ordered. I love this shop aswell, they have some great deals but sadly have been put off ordering again!!

2 april 2026
Betygsatt 3 av 5 stjärnor

Novelty sweets good but unsure if I’d order again

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep in order to get free shipping, overall the novelty of the sweets were good as my son enjoyed trying new sweets he’s never tried before but unsure if I’d order again because of the delivery time and prices.

26 mars 2026
Betygsatt 5 av 5 stjärnor

Lovely Buisness

Lovely Buisness , great variety of sweets and good quality,I love my order and ill be ordering again soon, great quality and the £5 scoops are well woth it , i love it , thankyou pinkiessweeties 💓🫶

19 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I've ordered from here 3 times now

I've ordered from here 3 times now, twice even though online said In stock they have not sent out sour patch kids I've ordered, still saying 44 in stock on website page. Also out of date food in the mystery box's

12 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wouldnt bother

I ordered the sour pickle with a bunch of sweets and was given the garlic one. Im pregnant and it was a craving, once i opened it the garlic smelt disgusting and i had to chuck it. Waste of £10 and put me off trying to order again :(

29 januari 2026
Betygsatt 1 av 5 stjärnor

Stock file so out of date .

Stock file so out of date .
Placed order with other items in with postage being high . Item I wanted out of stock but allowed me to purchase and package arrived with item missing . Only made aware of item being a no stock after sending two emails . Won't be using again . Terrible service

26 januari 2026
Logotyp för Pinkiessweeties

Svar från Pinkiessweeties

Hi Joy,

We’re genuinely sorry for the frustration and disappointment caused - especially when you’d placed an order with other items and paid postage expecting everything to arrive together.

We completely understand how upsetting it is to find an item missing and only be made aware after needing to chase this up. That’s not the experience we want any customer to have.

Since your order, the Tubble Bubblegum you’d ordered has come back into stock, and we did reach out by email to let you know as soon as it became available. We’re also reviewing our stock management and notification process to reduce the risk of this happening again.

Thank you for bringing this to our attention - your feedback helps us improve our systems and service moving forward.

Betygsatt 1 av 5 stjärnor

Ordered after seeing the TikTok video…

Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the impression that the amount shown was what you receive. The sweets themselves are the same type (maoam stripes /anglo bubbly which are cheap ect.. however the quantity I received is nowhere near what’s shown in the video. After paying £8.99 including postage, I’m disappointed with the value for money. Please be aware before ordering.

5 februari 2026
Omdöme utan inbjudan
Logotyp för Pinkiessweeties

Svar från Pinkiessweeties

Hi,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that the product didn’t meet your expectations and that you were disappointed with the value for money.

We’d like to clarify that our £5 Candy Scoop is advertised as a single scoop, as stated in the product title and description on our website. The videos shared on social media are intended to show the variety of sweets, rather than the exact quantity that will be received in every order.

Although the content per scoop is random, each scoop is weighed and packed consistently to ensure fairness across all customers.

We appreciate that seeing the product in a video may have given a different impression, and we’ll certainly take your feedback on board to make this even clearer in future content.

Thank you again for sharing your experience - feedback like this helps us improve transparency and customer satisfaction.

Betygsatt 2 av 5 stjärnor

They weren't that nice...seemed like…

They weren't that nice...seemed like they were older sweets and there was far too many sour and toxic sweets which I did not like. So all in all I won't be ordering anymore

26 januari 2026
Logotyp för Pinkiessweeties

Svar från Pinkiessweeties

Hi Samantha,

Thank you for taking the time to leave a review. We’re sorry to hear that the sweets didn’t meet your expectations.

All of our £5 Candy Scoops are packed fresh to order using stock that’s rotated regularly, but we understand that flavour preferences — especially when it comes to sour sweets — can vary from person to person.

We really appreciate your feedback, as it helps us review our scoop mixes and ensure we’re offering a good balance for different preferences. If you ever decide to give us another try in the future, we’d be more than happy to help tailor a mix more suited to your preferences.

Thank you again for sharing your thoughts.

Betygsatt 1 av 5 stjärnor

Didn’t receive order

Didn’t receive order. Was all stocking fillers for Grandchildren. Think parcel may have got lost. However, no response from seller. Tried ringing, emailing, via messenger and signed up to instagram still no response.
Issue still not resolved a month on. No sweets, no refund, no response.

2 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointing

Nothing arrived and despite 3 attempts to contact them, 2 email and 1 via Instagram I’ve not had a reply. Wasn’t a huge order but still my hard earned money spent.

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service....

Amazing service..... I couldn't find what I needed anywhere, but Pinkies had the last ones to be found. Extremely, helpful as I initially made a mistake with the original order which was quickly rectified by Pinkies. Delivery was fast..... perfect experience. With thanks Richard

9 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

£5 scoops- fun but not worth it.

£5 scoops. Ordered five scoops at £25 total + shipping, and got basically a third of that in value. My girls had fun opening them, but the actual sweets content was poor and misleading. Ended up with lots of gum and not much else. It is mystery scoops though- so you do get what you get!
Won't try again.

28 november 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer