SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Se mer
Företaget har svarat
I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Se mer
Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Se mer
Företagsinformation
Skrivet av företaget
Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!
Kontaktuppgifter
Australien
- Hello@pinkcolada.com
- pinkcolada.com
1,3
Mycket dålig
246 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
LOVE LOVE LOVE!!!
LOVE LOVE LOVE!!! Quick Delivery, Amazing product, extremely happy! perfect fit! i will definately be buying more swimwear!
7 oktober 2021
delivery was quicker than I expected
6 oktober 2021
Thanks
Shipping was fast and the colour of the bikini was spot on. I'm usually usually size 8-10 and ordered a medium for both. I could have gotten bigger bottoms, the top fits. Overall happy as.
6 oktober 2021
Amazing!
Quick shipping, amazing bikinis!
Nothing much more I can ask for, can't wait to wear them this summer.
6 oktober 2021
Wonderful Online Experience
Wonderful fit and excellent delivery-cannot fault the service and product-bought 3 tops as I loved the fit/cut so much!
6 oktober 2021
Good quality bathers
6 oktober 2021
My Shopping experience with Pinkcolada…
My Shopping experience with Pinkcolada has exceeded my expectations! I am very happy with the quality of the swimsuits, the fit is perfect and they are very comfortable and snug on the body! I will definitely be purchasing again, Pinkcolada shipped out my order within a few hours of me placing it with Express & it was delivered within 4 days to california! The service was exceptional & i was very impressed
6 oktober 2021
Omdöme utan inbjudan
Great products
Finally got my swimmers, I love them so flattering! After a bit of a rocky start I got my items and will be purchasing again! I have the typical mum boobs and felt so comfortable in these tops I could replace my whole draw of swimmers
6 oktober 2021
Svar från Pinkcolada
Hi Nik,
I'm sorry to hear you still haven't received your order,
I have reached out to you personally via email to follow up on the status of your order!
Thank you so much, and I look forward to hearing from you!
Wonderful
Wonderful, very high quality products! Shipping was surprisingly fast and the customer service in incredible!!!!!! I’m so in love, can’t wait to order more and I usually HATE ordering clothing - especially bathing suits.
6 oktober 2021
Omdöme utan inbjudan
Svar från Pinkcolada
Hi Christine,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Always on time with delivery and great…
Always on time with delivery and great selection.
6 oktober 2021
Svar från Pinkcolada
Hi Katey,
Thank you for taking the time to share your feedback with us! We’re grateful for your honest & positive feedback! We really appreciate it!
Hello
Hello, I had an error with my order, a miss pick. Customer service was amazing got back to me so quickly and sent out correct item really fast. Also fantastic follow up. I absolutely love my bikini great quality will be buying more xx Shell
6 oktober 2021
Svar från Pinkcolada
Hi Rochelle,
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you’re happy with your bikinis!
Now THIS is good customer service!
I was sent the wrong bikini top, I messaged Pinkcolada via messenger and they responded right away. I had to send them my order number and an image of the incorrect item and within minutes I had a new order in my inbox for the correct top and a message saying I can keep the wrong item for the inconvenience. I will be ordering again for sure!
5 oktober 2021
Omdöme utan inbjudan
Svar från Pinkcolada
Hi Rosie,
Our team at PINKCOLADA considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts.
We are always looking for opportunities to exceed our customers' expectations,
We hope to see you shopping with us again soon! :)
PinkColoda Swimwear fits so well I am…
PinkColoda Swimwear fits so well I am usually a size 8 and went for the M as i have a bit of a butt, they look great and I feel great in the bikini, so great, I went and bought another. :)
I highly recommend!
4 oktober 2021
Svar från Pinkcolada
Hi Cassie,
Thank you for taking the time to share your feedback with us! We’re grateful for your honest & positive feedback! We really appreciate it!
Svar från Pinkcolada
Hi Diana,
Thank you for taking the time to share your feedback with us!
We’re grateful for your honest & positive feedback! We really appreciate it! :)
I still haven’t received my order
2 oktober 2021
Svar från Pinkcolada
Hi Eliza,
I'm sorry to hear you still haven't received your order,
I have reached out to you personally via email to follow up on the status of your order!
Thank you so much, and I look forward to hearing from you!
5 stars
Despite Pinkcolada running out of stock of the size I ordered, they got back to me quickly and were able to sort out the problem by arranging a replacement to be delivered quickly. They sent an extra by mistake and let me keep it. The quality is also very good and for the first couple of bikini’s I’ve owned I feel comfortable in them.
1 oktober 2021
Svar från Pinkcolada
Hi Mikaela,
Thank you for the wonderful review and for taking the time to share your feedback.
Our priority is customer service, and we are ecstatic that we met that mark! Satisfied customers like you make our job a pleasure :)
Svar från Pinkcolada
Hi Stacey,
Thank you for your positive review about our bikinis & designs! This kind of feedback motivates the entire team to continue exceeding quality standards of our products :)
The swimmers are so comfortable and fit…
The swimmers are so comfortable and fit really well! Quick postage too. Second purchase from Pinkcolada and will continue to buy from here in the future.
30 september 2021
Svar från Pinkcolada
Hi There,
Thank you for taking the time to leave us such a great compliment. We really appreciate it and we're happy to hear that you’re happy with your swimmers!
Love my new bikini!
I am very happy with all of my items both top and bottom. The size was true to size and fit me well and I’m quite small so I was worried they wouldn’t fit but they do! They’re great quality so far and comfy too.
Only reason I’m giving 4 star is because the shipping took forever and for some reason I wasn’t able to track but other than that I’m happy!
29 september 2021
Svar från Pinkcolada
Hi Cali,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service for everyone!
Received product 3 months after…
Received product 3 months after ordering, team took over two weeks to reply to emails, and lied about how soon it would be shipped. Product of poor quality also
29 september 2021
Svar från Pinkcolada
Hi Ella,
Lisa here, I'm the Customer Happiness Manager here at PINKCOLADA,
Thank you for taking the time to share your feedback, I sincerely apologize for the experience you had shopping with us!
It is of utmost importance that our customers are happy with our products & services
I’ll be reaching out to you personally in the next 24 hours to touch base.
I would like to learn more about the situation and what has happened so that I can ensure we find a way to resolve this for you & make things right.
Again, I convey my sincerest apologies for the experience you have had shopping with us.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.