Pinkcolada Omdömen 

246
•
TrustScore 1.5 av 5

1,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.

Betygsatt 1 av 5 stjärnor

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Se mer

Betygsatt 1 av 5 stjärnor

Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Se mer

Företagsinformation

  1. Badklädesbutik
  2. också i
  3. Damklädesbutik
  4. Klädbutik
  5. Strandkläder

Skrivet av företaget

Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!


Kontaktuppgifter

1,3

Mycket dålig

TrustScore 1.5 av 5

246 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,3

Alla omdömen

(246)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service! Beautiful bikinis and they fit well! Highly recommended.

21 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Patricia,

Thank you for the kind words. Glad to know that you are happy with your overall shopping experience with us.

Betygsatt 2 av 5 stjärnor

I ordered 3 separate pieces in October…

I ordered 3 separate pieces in October and it took until January and 3 emails chasing up until I received all of my items following a series of mistakes in the company's ordering procesd. Although all staff were polite, apologetic and responded quickly.

21 februari 2021
Betygsatt 1 av 5 stjärnor

Poor customer service. Expensive. Size up.

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free exchanges but when I tried to do this, I was asked to send back at my own cost and customer service is extremely slow at responding. It’s been over a week now, might as well just keep it 🙄

20 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Lilian,

Sorry for the communication delay over the weekend. We have responded to your recent email.

l can see that an exchange has been processed and the return label was emailed to you to cover the cost of your return.

I hope this solution suits you.

Betygsatt 5 av 5 stjärnor

A+ Customer care

The customer care and service is very good. Jacklyn has gone above and beyond helping with questions and queries. I would shop with Pinkcolada again.

13 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Nyssa,

Thank you for sharing your experience with us. Glad to know that we were able to provide you great customer service.

Have a lovely day!

Betygsatt 5 av 5 stjärnor

Review!

After making my first purchase through pinkcolada, and unfortunately having half of it missing, the team at pinkcolada were amazing at helping resolve the problem. They kept constant open communication, and worked as fast as possible to sort everything out.
Once all my items arrived, they were of amazing quality, and fit perfectly!
I will definitely be making future purchases!

13 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Danielle,

Thank you for sharing your experience with us. We are glad that you are satisfied with the assistance that our Customer Service team has provided.

Betygsatt 5 av 5 stjärnor

They do not fit me

Yes a good fit
Love them

13 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Naomi,

Thank you for reaching out to us. You may lodge an exchange within 14 days from the delivery of your parcel.

Please enter your order # and email here to initiate an exchange: https://pinkcoladareturns.returnscenter.com/

Betygsatt 5 av 5 stjärnor

Customer service was excellent

Customer service was excellent. I had sent an email regarding the issue and they resolved it really quickly and at eased. Definitely recommend the service.

12 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Marjie,

Thank you for sharing your amazing experience with us.

Betygsatt 5 av 5 stjärnor

Perfect !

Everything is perfect. Swimwears are amazing !

10 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Samantha,

Thank you for the kind words. Enjoy your lovely swimwear!

Betygsatt 5 av 5 stjärnor

Great quality and fast delivery

Great quality and fast delivery. Excellent customer service too, thanks Pinkcolada!

8 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Rachael,

You are very much welcome! Your feedback is very much appreciated.

Thank you for sharing your amazing experience with us.

Betygsatt 4 av 5 stjärnor

Swimmers are good quality although the…

Swimmers are good quality although the cup size is a little bit too small. I’m not sure whether I would size up or not.

7 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Ellie!

Glad that you are happy with the quality of our swimwear.

The sizes on our size guide cover the overbust. You are still eligible for a return, you may still lodge a return for store credit and reorder for a size up.

Please message us at support@pinkcolada.com.

Betygsatt 5 av 5 stjärnor

Great quality product

Great quality product. Their bikinis are the most flattering I have come across.

5 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Emma!

Thank you for sharing your amazing experience with us.

We are glad that you are happy with your purchase.

Betygsatt 5 av 5 stjärnor

I absolutely love these swimsuits,

I absolutely love these swimsuits,
I have bought multiple bikinis from here,
I haven’t sized up or down in any of the sizes,
I always buy a size 8,
Perfect sizes . Love these bikinis

3 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Sarah!

Thank you for your kind words. Glad to know that our bikinis fit you perfectly!

Rest assured that you can rely on us in providing comfortable and true to size swimwear for your future purchases.

Betygsatt 3 av 5 stjärnor

The only reason I haven't given 5 stars…

The only reason I haven't given 5 stars is it has taken a year to receive the bikini top. I had ordered it 2 sets of bikinis back in late Jan 2020. I received the ordered promptly in early Feb all except 1 bikini top. No message was included in the shipment. I contacted and was then advised thta it was out of stock. I received a swift response and advised it would be shipped immediately. I received it this week- 1 year on. I understand COVID hit it just would have been better to receive an email advising the delay.

2 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Tina,

Thank you for sharing your experience with us.

We will do our best to improve the communication. We appreciate your feedback.

Thanks again!

Betygsatt 5 av 5 stjärnor

Love the quality of the products and…

Love the quality of the products and the fit is perfect. Customer service was great when I made a mistake to help fix it all up for me.

1 februari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Jessica!

We appreciate your feedback! We are happy to know that you are satisfied with the quality of our swimwear and customer service.

Have a lovely evening!

Betygsatt 5 av 5 stjärnor

I think i have about 4 pairs of colada…

I think i have about 4 pairs of colada bikinis. I just love the cut of the bottoms they are the perfect fit & so flattering. Highly recommend 👌🏼

30 januari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Emily!

Thank you for making Pinkcolada your go-to online shopping site for your bikinis.

We are happy to know that they are the perfect fit!

Thank you!

Betygsatt 4 av 5 stjärnor

definitely recommend buying from this brand

the bathers are extremely good quality and are exactly as they looked in the website. however, it was my first time ordering from their site and I got a bikini top that was slightly too big. the exchange process was a bit of a hassle. but otherwise, I would definitely recommend buying from this brand.

30 januari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Shanika!

Thank you for sharing your experience with us.

We will keep your feedback in mind to improve our return system.

Betygsatt 4 av 5 stjärnor

My product arrived fairly quickly

My product arrived fairly quickly, which was great. However both the top and bottoms didn't quite fit. It was my normal size but both were slightly small / tight. Unfortunately did not have this style in the next size up available. It's a shame because the fabric seemed nice and thick and was a very pretty print. Would definitely buy again in the next size up if available. Also, the returns process was super easy and did not have to pay for it too which was fabulous!

30 januari 2021
Logotyp för Pinkcolada

Svar från Pinkcolada

Hi Rebecca!

Thank you for sharing your experience with us.

Sorry that the style you love was not available at the time of your purchase. If you like, we can notify you via email when they are back in stock. :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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