Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I read reviews and was worried having placed an order with Pinewat. My order has arrived and is better than I expected. Customer services were excellent when I contacted them. It's good to be pleasant... Se mer

Betygsatt 5 av 5 stjärnor

I was sceptical about buying from here, but, the dress I bought just arrived, and it's perfect. I'm a size 14. I got the XL, and I'm amazed at the amount of material in the dress. I would definitely b... Se mer

Betygsatt 1 av 5 stjärnor

Bought 2dresses from this company after seeing the video on Facebook. Took almost 3-weeks to arrive . Nothing like the dress shown online . Cheap horrible & badly made . The same video is showing up u... Se mer

Betygsatt 1 av 5 stjärnor

I should have known better than to trust a Facebook advert. Ordered a top which looked a really lovely velvet type material with sequin inset front. What I received was cheap tacky clingy fabric wit... Se mer

Företagsinformation


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good Enough for Now

I needed something quickly and this worked well. It's not premium quality, but it doesn't seem like it will break right away either. It serves the purpose I bought it for.

30 mars 2026
Betygsatt 1 av 5 stjärnor

Wish I had read the reviews before i…

Wish I had read the reviews before i bought my suit how can this company stay in business???
They are a rip off
Ladies DO NOT BUY FROM THIS COMPANY 🚩🚩🚩🚩🚩🚩🚩🚩

Hello PINEWAT
I’m still waiting for your response and my full refund
My opinion has not changed on your RIP OFF company
I want a full refund

19 februari 2026
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration and disappointment with your suit purchase.
Please send your order details to our customer service email address: service@pinewat.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much.

Betygsatt 1 av 5 stjärnor

I have continually requested a refund…

I have continually requested a refund and not received it. Every time I send an email, I get an automated reply saying they have replied. I cancelled the order less than 24 hours of ordering, so no excuse for not refunding my money. Yet another scam it appears!

21 februari 2026
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear Customer, thank you very much for your feedback. We sincerely apologize that you have not received your refund despite repeated requests, and that you only received automated replies to your emails. We fully understand how upsetting it is when an order cancelled within 24 hours is not refunded promptly, and we take full responsibility for this serious issue. Please send your order details to our customer service email: service@pinewat.com , and our team will urgently process your full refund and provide a clear update within 24 hours. We are truly sorry for the stress and inconvenience we have caused you, and we will do everything we can to resolve this immediately.

Betygsatt 1 av 5 stjärnor

Do not use company

Ordered trousers but colour and size not as described. Have tried to contact through website but page not recognised. Have copied the email address left by company on another review on Trustpilot but email undeliverable.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@pinewat.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Surprisingly Useful and Compact Tool

I bought two of these mini devices, initially thinking they were just toys. However, I was genuinely impressed by their unique features: compact size (like a lighter), a convenient built-in flashlight, and a quick electric shock function that's easily activated and can be felt. I recommend them as handy backup tools for emergencies.

22 januari 2026
Betygsatt 1 av 5 stjärnor

Do not order from here

Do not order from this company.
Late arrivals take weeks to come.
Sizes are awful.
Material awful for the price of go onto temu or Shein much better or primary don't waste your money here.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@pinewat.com
with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.

Betygsatt 1 av 5 stjärnor

The product is nothing like value for…

The product is nothing like value for money and how it was presented

15 oktober 2025
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Betygsatt 1 av 5 stjärnor

This company are scammers

This company are scammers
They will not refund you any money back
Totally wrong

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Betygsatt 5 av 5 stjärnor

Bought two of these great tops

Bought two of these lovely jumpers, they arrived on time and well packaged, I was kept up to date with delivery times, the jumpers are a nice soft fabric and have beautiful vibrant colours, the summer blue one is particularly a lovely colour, they have washed very well and kept the colours and shape, they do need a quick iron but once ironed they hang up cress free, I would buy them again

17 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

UPDATE

UPDATE. AFTER GOD KNOWS HOW MANY E-MAILS RECEIVED REPLACEMENT TODAY AND GUESS WHAT THE VERY SAME DRESS SO NOW HAVE 2 DRESSES THAT DON'T FIT .WHAT A JOKE OF CUSTOMER SERVICE 🤬🤬🤬🤬🤬🤬

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Pinewat

Svar från Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer