Piloti shoes are amazing. Their Customer Service is the worst
Piloti shoes are amazing. Their support is so bad, it's hard to believe. I can't even get into the details. They don't respond to email and when they do it's with cut and paste. They use Canpar for deliveries in Canada. Canpar is know nationally as the worst courier service in the country. They attempt delivery once and then send packages out to a remote warehouse and tell you that you have to go out to them to pick your item up. Last time I ordered shoes from Piloti, they were redirected out there. I asked the staff there whether they have a 'try delivery again the next day' option. They said they do, but Piloti is too cheap to pay for it.






