Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Se mer
Företaget har svarat
My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Se mer
Företaget har svarat
Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Se mer
Företaget har svarat
I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Se mer
Företaget har svarat
Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.
151, The Masonry Suite 201/202, 156 Thomas St, Dublin 8, , D08 PY5E, Dublin, Irland
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As always first class customer service !! Had small problem of my own making trying to print hotel voucher.Contacted Pigsback who solved my problem with their usual fast response.

Svar från Pigsback
Lovely to deal with great customer service

Svar från Pigsback
An item I purchased was damaged and when I tried to contact seller I got no response, I hot in touch with pigs back customers service and it was sorted. The prompt reply and the help I received from a lady called Courtney with this issue. She was very helpful and got it sorted and I received my refund.
Thank you Courtney

Svar från Pigsback
Courtney in pigsback got back to me really quickly and resolved my issue with my voucher straightaway. I will definitely use pigsback again.

Svar från Pigsback
Great customer service! I had an issue with a seller on Pigsback and the customer care team were really helpful and intervened when needed

Svar från Pigsback
Ordered an item, estimated delivery 2nd to the 7th of December 2022. The seller takes a couple of day to reply and they keep telling me I will receive it with no details of tracking. It was sent 2nd class post even though I paid shipping. I am not finding the service great. Its taking 2-3 days to answer the customer service email but 1 hour to answer this review. I just need an honest update on your system. Please and thank you.

Svar från Pigsback
Great customer service. Quick response to queries and follow up. Have used Pigsback on a few occasions and found them professional, courteous and knowledgeable. Highly recommend them

Svar från Pigsback
Ordered a sideboard which was meant to be here between the 3rd and 6th December. Still nothing. When tracking the parcel it hadn't updated in 5 days and when it finally did, it was in the depot for 2 days before it was tagged as damaged. Now I need to what god knows how long just to find out if I'll be getting this or not. Contacted pigsback last night to request refund as I want go purchase elsewhere but no response yet. This is now the second bad experience over the past couple of months. After this i will never use pigsback again or recommend to anyone.

Svar från Pigsback
Amazing customer service.
Pigsback went above and beyond after I made a big mistake to resolve my issue.
Courtney from their support team was simply a delight to deal with.
I've never had a better customer experience and wouldn't hesitate to use their service again.

Svar från Pigsback
Very unreliable service. We ordered an item that said delivery in 4 days, once once purchased we received confirmation of this again. Nearly 1 month later no item received, when we contacted pigsback, we were told that due to the time of year it should be with us within a few days, no follow up to confirm this was the case and still no Item received.

Svar från Pigsback
Pigsback take no responsibility for any faulty products that is sold by the suppliers on their site.
Negative feed back is not printed....
Bought a xl egg chair from AKH CONCEPTS LTD . Which fell apart .. rattan is mearly
black tape that unravelled and that main bar bent and rusted into granite patio which left a stain. Even though it is massive and the weight wasnt exceeded by a lot.. it still broke. Was told it is really a one person chair not two.. even though it is clearly a double egg chair from picture.Advertised as xl not double so be aware of this when purchasing as there is no comeback. This is the response to my complaint from the supplier , bare in mind no packing list Arive with chair. Chair came in parts wrapped in plastic ,no box or any note to say not a 2 person chair as stated in the suppliers response below. I couldn't leave honest review on pigsback as they do not print it.
Suppliers reesponse to my complaint:
The packing list you received with your egg-chair clearly states this product is designed to accommodate one person at a time. Although the maximum weight may not have been reached, it is a proportionate weight for even distribution. The chair was received by you on 28th March and unfortunately, any damages or faults need to be reported within 7 days of delivery. Kind Regards, The Team at AKH Concepts Limited

Svar från Pigsback
Had a query that was dealt with immeditaly and easly

Svar från Pigsback
Brilliant Quality, Brilliant Service Delivered Way before the time stated which was Brilliant as I was in need of it asap.
So Soft like lying on clouds

Svar från Pigsback
Had an issue with an expiring voucher. Requested an extension and almost immediately Aisling came back with a positive response. This has been my experience with Pigsback over the past few years - they are responsive, speedy and professional

Svar från Pigsback
Aisling and Courtney were very helpful when we could not attend our overnight stay and kindly offered us a discounted refund voucher instead. Very understanding and efficient!

Svar från Pigsback
Great customer service from Aisling she deserves a raise

Svar från Pigsback
I have benefitted from many pigsback holiday deals in Ireland. Aisling is customer service was excellent in rapidly moving my booking.

Svar från Pigsback
Had an issue with a voucher that was resolved very quickly great customer service and support Aisling was excellent

Svar från Pigsback
Aisling has always been so helpful snd polite in all my dealings with Pigsback. She is a tremendous asset to your company.

Svar från Pigsback
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.